BSCAI

On this exclusive Executive Insights episode of Contracting Conversations, Jim Harris, President of Janitronics Facility Services, discusses the future of the cleaning services industry, what makes a good leader, and more.

BSCAI sits down with Tim Murch, President and CEO of 4M Building Solutions to dive into his rich history of working in the building services industry, what it takes to build a cohesive team, and more.

On the second episode of season 4, BSCAI sits down with Brent Gleeson, former Navy SEAL and founder and CEO of Taking Point Leadership. Throughout the episode, Brent addresses his transition from being a Navy SEAL to starting his own business, the importance of building a strong company culture, and how BSC business owners can nurture leadership qualities within their teams. Brent will also be spe...

On this episode of Contracting Conversations, Rachel Druckenmiller, keynote speaker and founder of Unmuted, discusses wellbeing in our professional lives, how business owners can improve employee engagement, and what it means to truly humanize a workplace.

On the Contracting Conversations season 3 finale, Rachel Sanchez, CEO and Managing Partner, Prestige Maintenance USA, speaks to how she helped grow Prestige into one of the largest woman and family owned custodial and facilities maintenance companies in the nation, as well as how she advocates for women and diverse communities within the industry. On this episode you will hear: -How Rachel and her...

Hear from Jerry Flug, Executive Vice President and Owner of Davis Professional Services, as he discusses his methodology for promoting talent from within his organization and the benefits of paying it forward. On this episode you will hear: -How Jerry got his start in the cleaning services industry -His methodology behind promoting from within -How he pays it forward as an industry leader -Why men...

Hear from Sara Ross, Chief Vitality Officer of BrainAMPED, as she discusses the core tenets of leadership, the importance of emotional intelligence in the workplace, and her upcoming keynote address at this year's Contracting Success Conference. On this episode you will hear: -How to approach various aspects of leadership -What differentiates good from great leaders -Why emotional intelligence is...

Jason Dorsey, President for the Center of Generational Kinetics, speaks about his passion for helping his generation, what makes a good leader, and previews his keynote address for this year's Contracting Success event in Las Vegas. On this episode you will hear: -How Jason founded his own companies to aid his generation -What he's learned about nurturing an entrepreneurial pursuit -Why he's passi...

Jamie Henry, CEO of Beeline, has spent her entire professional career in the building services industry. A titan in her own right, Jamie has helped Beeline become a true industry leader and continues to drive forward with innovation at the core of Beeline's business operations. In this episode, you will hear: -How Jamie built Beeline into a leading building services company -The ways in which she...

With cyberattacks on the rise, it's becoming paramount for business owners to take their cybersecurity measures to the next level. Andrew Laubmeier, Senior Vice President and Midwest Cyber Practice Leader with Lockton Companies, speaks to the benefits of cyber insurance and how BSC business owners can better protect their companies and employees from looming threats. In this episode, you will hear...

Over the course of the last decade, sustainability has become a necessity in the building services industry. In the inaugural episode of season 3, Ben Walker, Director of Business Development for ManageMen, Inc., sat down with Contracting Conversations to discuss the importance of integrating sustainable practices into BSC business operations. In this episode, you will hear: - What sustainability...

For Ryan Hendley, CBSE, IH Services Incorporated is more than just a job. The company was started by his father and mother in 1955. When he graduated high school, Hendley didn’t want to enter the family business. But after ten years of working as a teacher and a coach, Hendley knew it was time. BSCAI talked with Hendley about what it means to run a family business and what it’s like now that his s...

When it comes to leadership, Kathleen Bands knows a thing or two. Bands, who is the CEO of My Cleaning Service, was raised in the building service contract industry and watched as her grandfather—and then her parents—built their business from the ground up. Now at the helm, Bands says she’s bringing the company into the future. Bands recently was awarded the BSCAI 2020 Contracting Profits Emerging...

There’s no better way to advertise your business than through social media. While most of us have some experience using social media for personal reasons, many don’t realize the benefits social media can have for business accounts. 4M Building Solutions Director of Marketing Danielle Vidal-Johnson sat down with Contracting Conversations to discuss the importance of social media, and how anyone—eve...

BSCAI recently launched its COVID-19 Disinfection and Safety Course, a comprehensive educational tool for frontline workers. From worker safety to disinfection techniques, this new program is designed to make frontline workers feel secure, safe and prepared to tackle COVID-19. Steve Ashkin, president of the Ashkin Group and one of the designers of the course, sat down with Contracting Conversation...

COVID-19 has upended the way we do everything: From the way we work and learn to how we interact with others, the pandemic has pushed many of us to the edge. For building service contractors, the stay-at-home orders have put a dent in business-as-usual. That’s why Troy Hazard—author, speaker and businessowner—wants to inspire you to rise above it. Hazard is a keynote speaker at Contracting Success...

What does it mean to be a hero? For some, it conjures images of superheroes. For Contracting Success+ Keynote Speaker Kevin Brown, you don’t need to have a cape or super human powers to be a hero. For business owners and leaders, a hero starts with the power of positivity. Leaders should rise to challenges, face them head-on, and work on being the best versions of themselves at home and in the off...

Want to make your customers become devoted fans? Creating a one-of-a-kind customer experience isn’t rocket science, but it is a little rock-n-roll. Contracting Success+ Keynote Speaker Jim Knight sat down with Contracting Conversations to discuss what leaders can do—even amid a pandemic—to ensure their customers feel they’re getting the best service in town. If you’d like to hear more from Knight,...

In this episode of Contracting Conversations, we sit down with Phillippe Mack, Canadian senior vice president of Bee Clean Building Maintenance. As a generational building service contractor, Mack has seen the industry grow and change in unique ways. He’s also located in Canada, and speaks to what businesses are seeing there versus their American counterparts. What you’ll hear in this episode: - H...

For many small businesses, cybersecurity isn’t always top of mind. But as technology becomes more integral into our day-to-day lives, it should become an important part of a business, too. In this episode of Contracting Conversations, we sit down with William Velez, the Chief Information Officer at Harvard Maintenance. While it may not be top of mind for all building service contractors, Velez sai...

In this episode of Contracting Conversations, we sit down with Robert Stewart, CBSE, the BSCAI Director of Member Advisory. We discuss BSCAI’s newly invigorated Member Advisory program which aims to bridge the gap between mentor and mentees, and bring together peer groups to discuss issues they’re all facing. In this episode you will hear: • Information about the main programs of the BSCAI Member...

In this episode of Contracting Conversations, we sit down with Michael Diamond, CBSE, owner and managing partner of Connecticut-based AffinEco LLC. We discuss his company’s involvement in the Certified Site Supervisor certificate program by BSCAI. The CSS is specifically designed to elevate on-site supervisors and members of the leadership team. Modules for this include in-depth looks at managemen...

In this episode of Contracting Conversations, we sit down with Claudia St. John, the president of Affinity HR—and official partner of BSCAI. An expert on everything human resources, St. John discusses some of the biggest questions weighing on BSCs in light of COVID-19. In this episode, you will hear: • How BSCs are dealing with worker’s comp issues in light of COVID-19 • The importance of proper t...

As more states and communities begin reopening for business, it’s leaving many wondering what they can do to keep everyone healthy. For many, cleanliness is top of mind. Jerry Flug Jr., executive vice president and owner of Davis Professional Services, has taken a unique approach to help his clients prepare their spaces for reopening and helping them establish new processes going forward. In this...

In this episode of Contracting Conversations, we sit down with Terell Weg, CBSE. Her company MSWN, Inc., is based in Washington State, and area was the first in the U.S. to experience a widespread outbreak of COVID-19. For Weg, it was an unsettling experience, but she and her team rose to the challenge. In this episode, you will hear: - What it was like in the onset of COVID-19 in, what was at the...