Behind the Surface

In this episode of Behind the Surface, Matthew Bodoff, Business Development Manager at Ineos Composites, and Chris Anderson, Business Development Manager at US Silica, discuss quartz supply from a raw material supplier’s perspective. The pandemic and the winter storms of 2021 affected the supply chain, and where does that leave us today? Listen in to better understand the current reality, forecast...

How are you planning for an economic downturn? Will you be taking an offensive or defensive approach? In this episode of the Behind the Surface podcast, Ed Young of Fabricator’s Business Coach and Justin Shaw from Stone Fabricator Elite join Nancy Busch to discuss effective business strategies to survive what challenges your business may be facing in these turbulent times.

How do you use good delegation to inspire your team? How do you set expectations and timelines with your power players? Listen in to this episode of the Installing Profitability® podcast as Eric Tryon coaches you through: The power of good delegation: How to accomplish more by inspiring others Creating clarity: Expectations, rules of engagement and timelines Identifying your power players and your...

The Installing Profitability® Series features Eric Tryon and is brought to you by your friends at BACA Systems. This episode will discuss Annual Strategic Planning. Working on the business compared to in the business Year in review: evaluating wins & losses Identifying the next big opportunity Creating team focus and game plans After listening, attend the workshop on November 9 at 2 PM ET, dur...

The Installing Profitability® Series features Eric Tryon and is brought to you by your friends at BACA Systems. This episode will discuss Commercial Channel Success.  Commercial & Residential Projects: Apples & Oranges Get educated and learn the game Financial Capacities & Impact Estimating & Personnel  After listening, attend the workshop on October 12 at 2 PM ET. Go to ISFAnow.or...

The Installing Profitability® Series features Eric Tryon and is brought to you by your friends at BACA Systems. This episode will discuss Identifying and Targeting Large Customers.  How do you identify and target large customers? How do you prepare for the financial and infrastructure requirements for these large customers?  Listen in to this episode of the Installing Profitability podcast as Eric...

The Installing Profitability® Series features Eric Tryon and is brought to you by your friends at BACA Systems. This episode will discuss Pricing Strategies.  How do you determine your pricing? Do you have a dedicated system to review and iterate your pricing depending on inflation, material supply, customer demand, operating costs or other factors? How often do you review your pricing structure?...

Customer Relationship Management (CRM) Software has an incredible impact on the success of your sales team and company culture. CRMs create team accountability and ownership, set expectations and more. Tune in as Tim Saddoris, President of Grand Onyx, Mike Langenderfer, President and CEO of The Countertop Shop, and Nancy Busch, Executive Director of ISFA discuss life before, during, and after impl...

The Installing Profitability® Series features Eric Tryon and is brought to you by your friends at BACA Systems. This episode will discuss Planning for Growth. "How can I plan for growth when I'm swamped with the day-to-day?"   Finding the time and the energy to increase your scope can be challenging, but it's essential nonetheless. Attend the next Installing Profitability® Workshop to learn how yo...

The Installing Profitability® Series features Eric Tryon and is brought to you by your friends at BACA Systems. This episode will discuss Performance Improvement Plans & Fierce Conversations.   What happens when you have a team member who is underperforming? That is never an easy conversation to have. You must first have the right tool in place to help identify the root cause of the issue. Thi...

Creating a positive, engaging consumer experience is vital in today’s highly competitive market. Consumer experience is the number one driver in their purchase decision. Having the right software and sales process in place to capture the emotional attention of your consumer from the start will lead to an overall better experience for all, providing more opportunities to add value for your consumer...

The Installing Profitability® Series features Eric Tryon and is brought to you by your friends at BACA Systems. This episode will discuss Managing by the Numbers.   Numbers don't lie. To find out what existing strategies are working for your team, you must have the right tools in place to track data and metrics. Those numbers will do the heavy lifting for you and provide proper direction and goals...

Have you ever thought about what’s next in your personal and professional life? Every fabricator has created something that no one else has ever thought of before. But the real opportunity is building upon what you may already know. What great idea are you sitting on that could be the next chapter in your success story?   Join Nancy Busch and special guest Michael Bustin, Durasein’s electric Globa...

The Installing Profitability® Series features Eric Tryon and is brought to you by your friends at BACA Systems. This episode will discuss Human Capital Assets: Building Management Teams.   Building a management team is an investment, not an expense! You're only going to get so far by yourself. You must assemble a team to help handle your business growth, or you will get stuck or go backwards. What...

The Installing Profitability® Series features Eric Tryon and is brought to you by your friends at BACA Systems. In this episode, we will discuss Hiring, Onboarding & Training.  For businesses that are the most successful, it’s the people that make the difference! You only have one opportunity to make the first impression! Find out how a planned onboarding process will set the tone for a succes...

The Installing Profitability® Series features Eric Tryon and is brought to you by your friends at BACA Systems. In this episode, we will discuss Job Descriptions, Interviews & Recruiting. 

Standard Operating Procedures: You know you need them, but where do you start? SOPs and other workflow documentation are essential to running safe and efficient processes, but did you know they can also increase the value of your business? That’s right! Companies that have defined SOPs hold a higher value in the eyes of investors and buyers, and they will consistently outperform competitors.  Join...

The Installing Profitability® Series features Eric Tryon and is brought to you by your friends at BACA Systems. in the fourth episode of the conversation on Reducing Material Costs, we discuss Equipment & Technology!

The Installing Profitability® Series features Eric Tryon and is brought to you by your friends at BACA Systems. In this third conversation on Reducing Material Costs, we discuss Sales Program Design & Showroom Layout!

The Installing Profitability® Series features Eric Tryon and is brought to you by your friends at BACA Systems. Next, in this four-part conversation on Reducing Material Costs, we discuss finding opportunities to increase yield and cut fewer slabs!

In this special episode, we are joined by Rich Katzmann, who will be discussing commercial projects and whether you should be vying for this kind of business.   Rich Katzmann is the founder and president of Stone Services Group and has been working in the surfacing industry for the past six years. He has been a part of the residential construction scene his whole life as he grew up in the industry...

The Installing Profitability® Series features Eric Tryon and is brought to you by your friends at BACA Systems. First, up in the four-part conversation on Reducing Material Costs, we’ll tackle Compensation Plan Design.