Behind the Books

In this episode of Behind the Books , we're joined by Vicki Campbell and Phil Jacklin from Thankyou Payroll. This conversation is about far more than payroll. We explore what it looks like to build a business that genuinely puts people, purpose and community first, and why success doesn't have to come at the expense of making a positive impact. Vicki and Phil share the story behind Thankyou Payrol...

In this episode of Behind the Books , we’re joined by Ben Liebert, founder of SyncHub and Blackball Software. This conversation is all about how Bookkeepers can stop wasting time on manual data work – and start using data to deliver real value to their clients. Ben shares how SyncHub went from a one-week MVP to a globally used platform across 30+ countries, and why most businesses (and Bookkeepers...

In this episode of Behind the Books, we’re joined by Mike Kelly and Ata McGregor, Co-Founders of 2Shakes. This conversation dives into what good onboarding actually looks like in a bookkeeping business, why so many Bookkeepers struggle with it, and how better systems can save time, reduce stress, and improve the client experience from day one. Mike and Ata share the story behind 2Shakes, how it st...

In this episode of Behind the Books, we’re joined by Sharon Francisco - business mentor, educator, podcast host, and founder of The Entrepreneurial Bookkeeper Program. This conversation goes far beyond bookkeeping systems and strategy. Sharon shares her deeply personal journey from corporate life and business coaching into building and scaling a bookkeeping business during one of the most challeng...

In this episode of Behind the Books , we sit down with Mel Curwood, a financial coach who works closely with business owners to help them get back in control of their money - especially when things feel tight. With a background in credit control and debt prevention, Mel shares what’s really happening behind the scenes for small businesses right now. From rising costs and delayed payments to the ri...

In this episode of Behind the Books , we sit down with Leaine Jones, founder of Smart Books, to talk about what really builds confident, capable Bookkeepers. With over 20 years in the industry, Leaine shares how she “fell into” bookkeeping, the reality of building a business from scratch, and why confidence often matters more than technical knowledge. From shoebox receipts to cloud software, we ex...

Welcome to the very first episode of Behind the Books . In this intro episode, Kenn and Sandi turn the mic on themselves. While neither of them are Bookkeepers, they work closely alongside the profession through NZQBA – supporting, connecting, and championing the people behind the numbers. They share why they started the podcast, what they’ve seen behind the scenes of the bookkeeping industry, and...