Automotive News Special Reports

Ally All Ears Podcast | Reducing Friction in the Purchase Process by Automotive News

Ally All Ears Podcast | Practices you may incorporate into your F&I department by Automotive News

All Ears Podcast | Successfully navigating the used-car bubble by Automotive News

John Hiester, dealer principal of Hiester Automotive Group, and Matt Arnold, senior regional vice president of auto finance at Ally Financial, talk about how dealerships can effectively leverage digital options to keep in touch with customers and create content that improves customer satisfaction. The content within this episode was paid for by Ally and produced by the Automotive News Content Stud...

Saloni Janjeva, executive director of diversity and inclusion at Ally, outlines actionable tactics for boosting DEI, including re-thinking where dealers post job advertisements, the words used to describe those jobs, using focus groups and anonymous employee surveys and more.

Robert Brooks, senior fixed operations product manager at Ally Financial, discusses metrics dealers can use to gauge performance of their fixed ops department, how to retain technicians and how service departments can prepare for an uptick in EV adoption.

David Hixon, executive director of marketing at Ally, discusses how different types of data can be used in marketing, how dealers can use their own data to drive customer loyalty and ways marketers can improve their digital marketing and use of data.

Kevin Howard, executive director of digital strategy and growth marketing at Ally, discusses how dealers can use digital media to connect with consumers, how to get the most out of social media efforts and the importance of first- and second-party data in a cookieless world.

Ally’s Director of Research Ashley Spring and Allie Peters, Service Director at BMW of San Antonio, discuss what Generation Z customers want out of the car-buying experience, which sales techniques geared toward younger buyers can also appeal to older shoppers and how to attract Gen Zers as dealership employees.

Mike Kane, Senior Vice President of Consumer Credit Operations at Ally Financial, discusses how the pandemic changed the way consumers buy cars, what changes are permanent and what dealers can do to create a digital purchase experience that customers have come to expect.

Sponsored by Ally. Gabe Garroni, Senior Vice President of Sales for Ally Insurance, discusses what the push to electric vehicles means for dealers, how to get employees and customers excited about them and how tapping into social consciousness around EVs can help build customer loyalty. This podcast was paid for by Ally and produced by the Automotive News Solutions Content Studio.

As Automotive News prepares to name its 10th class of 40 Under 40 retail honorees, we sat down with three past winners who discussed their career paths, what the recognition meant to them and how they are guiding the next generation of dealership employees. In this episode of our three-part podcast series, the past honorees discuss succeeding in a male-dominated industry, how lessons from the Grea...

As Automotive News prepares to name its 10th class of 40 Under 40 retail honorees, we sat down with three past winners who discussed their career paths, what the recognition meant to them and how they are guiding the next generation of dealership employees. In this episode of our three-part podcast series, they reveal the “secret sauces” at their dealerships and businesses, the importance of mento...

As Automotive News prepares to name its 10th class of 40 Under 40 retail honorees, we sat down with three past winners who discussed their career paths, what the recognition meant to them and how they are guiding the next generation of dealership employees. In this episode of our three-part podcast series, the panelists explain the type of workplace they strive for, top traits for success and how...

Sponsored by Ally. Rick Lowe, Senior Vice President, and Aaron Lee, Senior Director, both in Ally’s Property & Casualty Insurance division, share how the shift to digital platforms has created vulnerabilities that cybercriminals are exploiting. They also discuss how dealers can protect themselves from these attacks. This podcast was paid for by Ally and produced by the Automotive News Solutions Co...

Sponsored by Ally. Steve Kapusta, Senior Vice President of Remarketing Services at Ally, discusses how COVID-19 accelerated the shift from in-person to digital auction platforms and how dealers can benefit by embracing this change. This podcast was paid for by Ally and produced by the Automotive News Solutions Content Studio.

After working as an EV1 leasing agent, Chelsea Sexton became the leader of a group of enthusiasts who tried to save the car. Here, she recounts her topsy-turvy experience, and her accidental role in the documentary “Who Killed The Electric Car?”

Maureen Midgley, first plant manager for the EV1 at the almost boutique-style Lansing Craft Centre in Michigan, describes the manufacturing process for the largely handbuilt EV1.

General Motors’ flashy launch of the EV1—at a Sylvester Stallone film premiere—helped generate a loyal following of celebrities and environmentalists. But when GM slashed the advertising budget, it faced the criticism from those passionate customers.

Reporters Pete Bigelow and Hannah Lutz tell listeners how they tracked down more than 30 key players to weave together the story of GM's EV1.

Sponsored by Ally. Ally's Senior Director of Regional Sales David Spencer discusses what dealers need to consider in their efforts to deliver transparent and authentic customer experiences that balance both online and in-person engagement as buyers move through the customer journey. This podcast was paid for by Ally and produced by the Automotive News Solutions Content Studio.

Sponsored by Ally. Ally's Senior Director of Fraud and Security Mike Carr discusses emerging areas of fraud, risk and vulnerability that dealers need to consider and mitigate as retailing and automotive becomes more digital. This podcast was paid for by Ally and produced by the Automotive News Solutions Content Studio.

On August 13, nine leaders from the 2020 list of 100 Leading Women joined Automotive News editors via Zoom to discuss the most pressing industry issues facing females today and beyond. We’ll explore key themes from those conversations in this podcast series. In this episode, the executives discuss work-life balance, how they’re modeling career success for their kids and where they turn for leaders...

On August 13, nine leaders from the 2020 list of 100 Leading Women joined Automotive News editors via Zoom to discuss the most pressing industry issues facing females today and beyond. We’ll explore key themes from those conversations in this podcast series. In this episode, the executives discuss the challenges working mothers face amid the coronavirus pandemic, whether they would encourage their...

On August 13, nine leaders from the 2020 list of 100 Leading Women joined Automotive News editors via Zoom to discuss the most pressing industry issues facing females today and beyond. We’ll explore key themes from those conversations in this podcast series. In this episode, the executives discuss how networking groups assist with career advancement, ways they’re working within their own companies...