Unprofessional

Ever wondered how to create a culture that embraces growth, resilience, and lasting change? In this episode, we dive into the power of process improvement and the impact it can have on both organizations and personal leadership. Returning after a refreshing break, our host brings renewed energy and fresh perspectives, sharing insights on what it takes to lead effectively in a world that demands co...

Why is process documentation often treated as a “one and done” task when it could be an invaluable asset? In this episode, our host dives deep into the purpose and impact of properly documented processes within organizations. Discussing frameworks like EOS and concepts from books like "Scaling Up," the conversation explores why documentation is more than a risk mitigation tool—it’s a fou...

In this episode of the Unprofessional Podcast, host Hilary Corna, best-selling author and former Toyota executive, sits down with Patrick Wallain, CEO and Founder at ABLEMKR. Together, they explore the power of process improvement in transforming organizations. Drawing on Hillary’s 20+ years of experience and Patrick’s leadership insights, they discuss the tools and strategies that drive operation...

In this episode, Hilary Corna discusses the importance of focusing on consistency to achieve business success. Rather than chasing new ideas or complex systems, Hilary emphasizes the value of mastering the "boring" tasks that truly drive results. Learn how falling in love with routine processes can help you solve key problems and avoid wasting time and resources. If you're looking t...

Ever wondered what it takes to thrive in the luxury resale market? In this episode, we dive into the fascinating world of luxury resale with Courtney Watkins, the owner of a luxury research brand and the innovative marketplace "Mind and Yours." We explore the dynamics of buying, selling, and trading luxury accessories and clothing, discussing the unique challenges and opportunities withi...

Do you find it hard when life changes all your plans? It’s time to start seeing things from another perspective. Life has curious ways to teach us new lessons. In this episode, I share a hard and special moment in my life that changed my whole year and taught me how processes can be applied in every area of our lives. Don't miss out on this episode - turn the hard moments of life into knowled...

In the early months of 2024, we proudly present our latest episode—a curated anthology of impactful conversations from the last quarter. This compilation offers an immersion into diverse perspectives shared by guests, encapsulating the essence of our podcast. We invite you to explore these snippets and learn how to embrace process in your organization. Your insights are invaluable, so please consi...

In this episode, explore the world of business exits with Jessica Fialkovich, owner of Exit Factor, a business exit expert. Learn from Jessica's entrepreneurial journey, from running a wine boutique to creating the Exit Factor model. Discover the keys to increasing a company's value and the common mistakes owners make when exiting. Get valuable advice and insights on starting the exit pr...

In this episode, meet Natasha Miller, CEO of Entire Productions. From envisioning a career in performance art to leading a multi-million-dollar entertainment production company. Explore the secrets behind their success, including branding prowess and streamlined processes. Discover Natasha's insights on marketing, continuous improvement, and the human touch in business. Learn from her experie...

In this episode, we delve into Jordan Passman's journey as the founder and CEO of Score a Score, uncovering his path into entrepreneurship. His business, driven by aiding musicians in showcasing their music in films and series, addresses a significant need. Jordan shares engaging stories, highlights music's influence in daily life, and debunks common misconceptions about music production...

In this episode, join us as we unravel the story behind Iconic, the e-commerce giant renowned for its zero sugar proteins, led by founder Billy Bosch. Explore the essence of standing out in a saturated market, emphasizing the crucial importance of identifying what sets your brand apart. Moreover, delve into an intriguing discussion about entrepreneurs' values, personal growth, and the lasting...

Today, Hilary sits down with Greg Eisen, a seasoned entrepreneur and Petra business coach. Greg emphasizes the significance of tailored processes that align with your company's mission and vision. He also highlights the crucial role of CEOs in staying connected to the front line of their business, even while delegating tasks. Prepare to elevate your business game and unlock the potential of p...

In this episode, we're diving into the role of training development and its significance within the PDCA process. Today, our focus is on the fundamental step of training development and how it plays a role in providing teams with essential skills and knowledge, enhancing our business's day-to-day operations. Furthermore, we will explore strategic facets of training development, such as t...

Want to boost your business success? Start with your employees! Building a positive and productive relationship with your workforce is key to success in today's cutthroat market. But how can you achieve this? By implementing processes that foster communication, collaboration, and transparency within your organization. And who better to guide you than Krystyn Sadler, President of Mosaic Consul...

We are celebrating 100 episodes! In this special episode dedicated to our community, we're unveiling three services designed to supercharge your processes and create a lasting impact with your clients. Listen to the transformative journeys of Petra, Mosaic, and Natura Landscapes. These companies' stories offer a sneak peek into the power of continuous process improvement. This episode of...

In this episode, we explore the impactful "ACT" phase of PDCA, highlighting its value in practical application and advocating process standardization for peak performance. Today, we emphasize updating hiring and onboarding procedures post-"Go Live" to align with changes. Ensuring new hires receive current training is vital and reinforced by recording sessions. We also address t...

In today’s episode, the Director of Training at The ONE Thing company, Chris Dixon, joins us to talk about the bestseller book The ONE Thing and its methodology that keeps people referring it.  Chris shares insights on how identifying our 'one thing' can transform our lives. Get ready to embrace personal growth and the beauty of simplicity. Say goodbye to productivity myths and hello to...

In this episode, we delve into the seventh stage of the PDCA process known as "Sustain the Process and Monitor Results." Our focus is on maintaining processes, which corresponds to the "Check" phase. Today, we shed light on a common challenge: the tendency to abandon processes when progress is slow. Ensuring the sustained operation and vigilant monitoring of processes is vital...

In this episode, we dive into an exclusive interview with Mandy Burage, President of Petra Coach, who shares invaluable insights on embracing processes, investing in employee development, and creating a connected work environment. Get ready to unlock the key to success and unleash your full potential with Mandy's expert advice. Don't miss this opportunity to gain insider knowledge on coa...

In this episode, we delve into a critical phase of the PDCA process: the "Go Live" step. We will shed light on the transformative potential of the "Go Live" phase in the PDCA process. From discovering errors to embracing change and creating impactful communication. Additionally, we'll navigate the process of transitioning to a new approach and addressing strategic facets o...

Jim Taszarek, President and Co-Founder of Market Enginuity, joins us this week to unveil the secrets to growing revenue and strengthening processes. Join us as Jim shares his invaluable insights, taking us through the dynamic world of audio and the pivotal role of effective processes. CEOs, get ready to make processes your secret weapon for unstoppable scalability. This episode is a powerhouse of...

In this episode we delve into the overview of the PDCA process. Our goal is to help you gain a clear understanding of the steps you need to become acquainted with before diving into each individual one separately. This comprehensive overview streamlines Toyota's concepts, making them easier for you, our audience, to grasp. Don't miss out—tune in and expand your knowledge! TIME STAMPS [04...

Being a boss is not the same as being a leader. A leader directs and motivates a team without imposing their own ideas to generate a positive result, while a boss is an imposed authority that uses its power to command or issue orders to one or more people. However, there are many concepts, as there are leadership types. In this episode, we talk about intuitive leadership with our guest Susan Brady...

In this episode, our main focus will be on the pivotal fifth step of the PDCA Process: Developing Countermeasures. We'll dive into the process of creating appropriate countermeasures, emphasizing the significance of a realistic approach. We discussed effective ways to manage the 30-day sprint of development, which sets the premises for making a substantial impact. Additionally, we'll hig...

In this episode, Josh discusses the significance of driving consistency through effective processes and how routine can help you break free from the mundane. As a CEO, it's crucial to do the right things to ensure business success, and BPM can be the secret sauce to achieve that. While processes may not be glamorous, they are a powerful tool that can transform your business. By optimizing you...