Unpacked: A Tarion Podcast

Your basement floods, your air conditioning dies during a heat wave or maybe you just want to renovate. In certain situations, different rules apply under warranty. The final episode in our series not only looks at how the warranty process works when it comes to emergencies and other special circumstances, but also how the warranty is evolving to provide better coverage for homeowners. Guests Soph...

What should you do if you notice an issue after you move into your new home? How can you find out if it's covered under your new home warranty? Who should you contact? And how exactly do you make a warranty claim? The focus of this episode is the warranty claims process. Guests Kiwana Scott, Manager, Customer Service, and Josh Huson, Supervisor, Early Intervention, answer the most common questions...

The pre-delivery inspection (or PDI) is an important step for every new home buyer, and being prepared is the best way to make sure you do it properly and get the most out of it. In this episode, we examine the PDI from three different perspectives: the builder, a home inspector, and Tarion. You'll learn how to get ready for it, what happens during and after a PDI and pick up some useful tips alon...

Buying a pre-construction or newly built home can sometimes be a little overwhelming, and you may end up forgetting to ask the right questions when you should. Thankfully, you don't need to go through it alone, because a trusted realtor can guide you through the process and keep you informed every step of the way. Join guest Tania Artenosi, President of the Ontario Real Estate Association (OREA),...

Knowing that your brand-new home comes with a warranty provides so much peace of mind. But how well do you really know your warranty? What does it cover or not cover? When does it actually begin? What are your responsibilities as an owner versus those of your builder or Tarion? And if you're buying a condominium, what about the areas outside your unit? Join guests Alyson Wiley, Manager, Warranty S...

A lot can happen between the moment you sign the deal on a pre-construction home and the time it's all complete and yours to enjoy. Guests Dave Cecatini, Director, Warranty Services, and Ryan Haley, Director, Common Elements help us zoom in on some of the things you may not expect to encounter in your new home buying experience. Learn about things like delays, substitutions, project cancellations,...

Buying a pre-construction or recently built home is a big decision, and the key to success is to start things off on the right foot. In this episode, we delve into some of the important things you need to know at the outset to help you make informed decisions and protect yourself throughout the journey. Join Tamina Ahmadi, Manager,Underwriting, and Catherine Longo, Legal Counsel, as they help guid...

If you're in the market for a pre-construction home, you should get to know Tarion and how we can help you before, during and after you buy your home. In this kickoff episode, President & CEO Peter Balasubramanian talks about Tarion's unique role in Ontario's new home industry. Why was Tarion created? What does it do for consumers? How does Ontario's warranty compare with that of other jurisdictio...

Buying a new home is one of the most exciting things you can do. Unfortunately, it can also be the most stressful - but it doesn't have to be. Brought to you by Tarion, Ontario's new home warranty administrator and hosted by Barb DiGiulio, Unpacked is an eight-part series to help new home buyerswith their steps to homeownership. We'll begin with how Tarion supports you and provide an in-depth look...

For new home buyers, the pre-delivery inspection – or PDI for short – can be an exciting experience. It can also be a little intimidating - after all, most of us are not experts in home construction. For this episode of Tarion Talks , our host Diana Pham is joined by Bob Thoburn, a Director of Stakeholder Relations at Tarion, to learn more about the PDI process and to answer some of the most commo...

As we near the halfway point of summer in Ontario, this episode of Tarion Talks focuses on summer maintenance tips, as well as two home warranty terms you may or may not be familiar with: "seasonal" and "special seasonal." Andreea Aslan, Senior Communications Advisor at Tarion, hosts this episode and is joined in discussion by two of Tarion's Warranty Services Representatives: Glen Campbell and Ch...

In this episode of Tarion Talks, we discuss some tips on maintaining your home during the winter season – as well as how proper winter maintenance can help protect your warranty rights if you ever need to make a claim. To find out more about the potential problems homeowners may face this season, our host Andreea Aslan, Senior Strategic Communications Advisor, is joined by Kirk Rowe, a Manager in...