Tyler Tech Podcast from Tyler Technologies

Episode 56 looks at the problem of recidivism. What is it? How high is it in the US, how does it compare to other countries, and how can it be addressed? We tackle all those questions and more with Silas Deane III.  Silas is the founder and Director of Tyler Technologies' Community Readiness .  After traveling to over 50 jails across the country, Silas recognized a lack of access to outside resour...

With summer in full swing, the number of visitors to shared outdoor spaces such as state parks and campgrounds is just ramping up as families rush to get vacations in before the return of fall and the subsequent return of the school year. In this episode, we learn tips for planning those outdoor adventures from Melissa Miller, an outdoors enthusiast and influencer known as “Miss Rover,” who uses t...

Have you received a jury summons in the mail and suddenly your shoulders drop?  Your friends say “well, I hope you don’t get selected”.  Trial by jury is an important part of our society but the experience can often be one we try to avoid. In Episode 53 of the Tyler Tech Podcast, we talk with Scott Kerr and discuss how local government can improve this experience.  Scott is the General Manager of...

Back on episode 40 of the Tyler Tech podcast, Alex Valvassori, the General Manager for Cannabis Licensing at Tyler Technologies hosted an episode looking into how Missouri handled medical marijuana licensing. Alex is back today to speak with Andrew Brisbo and Gillian Schauer of the Cannabis Regulators Association (or CANNRA) about the quickly-rising and important topic of Cannabis regulation.   An...

"Cloud" gets thrown around as something we are moving towards, but you may be surprised how prevalent it has become in everyday life.  Russell Gainford, VP of Cloud Strategy and Operations at Tyler Technologies, joins host Jeff Harrell to discuss cloud adoption and the many ways the cloud benefits people both personally and professionally. Russell also shares how public sector leaders can make the...

Cybersecurity is a fast-paced, important industry with few women leaders. As we celebrate our 50th episode, we sit down with Danelle Daley, a trailblazer who is transforming this growing field. Danelle is the Vice President and General Manager of Tyler's Cybersecurity division. Guest host, Rikki Ragland, and Danelle dive into why there aren’t a lot of women in cybersecurity, and discuss how a shif...

More than half of Generation Z say they prefer to receive information from government via social media.  Heather Daniels, Sr. Social Media Specialist at Tyler Technologies, joins the podcast to talk about why this is true, and what government agencies can do to better reach this very important generation. Get the GenResearch here  Learn more about Tyler Technologies  Connect with Heather Daniels C...

As we move deeper into 2022, we want to share the key themes in the public sector we'll be talking about.  From our Tyler Tech Resource Center on Tylertech.com, to our Tyler Tech Podcast, these are themes impacting the public sector.  To uncover these, the Tyler Tech Editorial Manager, Meredith Trimble, joins the podcast.  She reveals each one, and goes into depth with relevant examples to illustr...

On January 10th, a blog was posted on the Tyler Tech Resource Center from Seb Guerierro entitled, 2021/22 Cyberattack Trends & Projections. Episode 47 of the Tyler Tech Podcast is a companion piece to that blog post, and we’ll be further discussing Cyber Security Trends with Jim Macisso.  Jim is a Certified Information Security Manager and Account Executive with Tyler Technologies Cybersecurity So...

Worker shortages have impacted many different industries including school transportation.  In this episode entitled, Tools for Addressing the School Bus Driver Shortage, we speak with Alfred Karam.  Alfred is the Director of Transportation for the Shenendehowa Central School district.  He is an experienced, award-winning Director Of Transportation with a rich history in the transportation, truckin...

Often we make investments in a new software solutions and jump right into using it before we really know how to maximize its effectiveness.  Today on the Tyler Tech Podcast, Wendy Steiner, Tyler's Director of Training and Education, shares with us the 5 Reasons Why Training and Education is critical for your success .  They are: Maximizes your investment Improves productivity Elevates job satisfac...

Now that we have reached the end of 2021 and year one and a half of this podcast, we give you highlights from some of the best podcast episodes of 2021.   The first is Episode 23 entitled  5 Key Public Sector Themes for 2021 In this episode, Meredith Trimble, Tyler Technologies’ editorial content manager, discusses how Tyler’s clients innovated in each of these five areas in scalable ways, even du...

Are virtual courts here to stay?  On January 1, 2020, the idea of a virtual court was almost science fiction for most municipal court administrators, but by April nearly every court in the country had set up some sort of remote hearing option in response to the pandemic. As social distancing requirements ease, is there still a need for this type of technology? According to subject matter experts J...

How do you pull off an event that helps your clients maximize the value and efficiency of their solutions when you’ve got thousands of users using many different solutions in many different areas of government? Well Tyler Connect is the Tyler Technolgoes user conference and we are going to get a sneak peek behind the scenes of this outstanding event because our guest today is Julia Manheim.  Julia...

With 2021 quickly coming to an end, we wanted to surface some very important stories you may have missed.  Meredith Trimble, Manager of Editorial Content for Tyler Technologies, joins me with a carefully curated list of five powerful stories from 2021 we can all learn from.  You'll love the variety and practical application these stories provide.   Here are links to the stories: Marriage Applicati...

What happens when citizens of a state not only put the use of medical marijuana on the ballot, but also pass it in somewhat surprising fashion? Well, that’s exactly what happened in the state of Missouri a couple of years ago.   What are the licensing and regulatory implications? Who needs to be involved and what are the steps forward to best serve the citizens of the state? In this episode, we le...

October is Cybersecurity Awareness month, but being cyber aware is something we must be every day.  Cybersecurity subject matter expert Max Greene is back to give us the latest on the threat environment, plus give us the latest tips on remaining cyber diligent at home and on all of our devices.  Do I really need a strong password?  What about two-factor authentication?  Did I really win a $100 gif...

This episode is part of our series on school transportation and today we are talking specifically about Medicaid and Medicaid reimbursements for K-12 transportation services. Kim Rentner, our School Transportation subject matter expert here at Tyler, speaks with Casey Gayer.  Casey currently oversees Medicaid and special education program operations for Frontline Education’s partner districts nati...

"Cloud" or "the Cloud" are popular buzz words, but what do they really mean, and how are they helpful for the public sector? Russell Gainford, Vice President of Cloud Strategy and Operations for Tyler Technologies joins the podcast to help us understand what the cloud is, and what problem it is helping solve for local, state, and federal government agencies. Russell uses a great analogy to help us...

Pauline Zaldonis, a key member of the Connecticut Open Data team, joins guest host Beth Amann to discuss data-driven work in the state of Connecticut.  We cover the basics of the Connecticut Open Data Portal and the success of cross-agency partnerships in the state to empower residents with the information they need. The School Learning Model Indicators Dashboard and data surrounding COVID-19 have...

We kick off a new series on School Transportation by focusing on transporting students with special needs, and how alternative modes of transportation are important as we consider the needs of the students, the parents, the drivers, and the community at large.  Tyler Technologies' own Kim Rentner, a school transportation expert in her own right, interviews subject matter experts on different topic...

At every level of government, there are mandates surrounding law enforcements move from Uniform Crime Reporting to Incident-Based Crime Reporting. Moving from one form of reporting to another is stressful in any situation, but in a career where mission-criticality is of the utmost importance, utilizing technology solutions can make this easier and better for all involved. In this episode, governme...

The Tyler Tech podcast celebrates its one-year anniversary by re-airing the very first episode, a dive into the breakthrough research into Gen Z and how they think about government.   Jeff interviews Jason Dorsey of the Center for Generational Kinetics who draws out some key insights about Gen Z, how they want to engage government, and how government can better connect with this very important gen...

With the American Rescue Plan Act grants hitting state and local government, how can data be used to maximize this once in a generation opportunity?  Oliver Wise, Director of Recovery Solutions for Tyler's Data & Insights Division helps us understand this very issue by sharing four ways data can advance these ARPA grants.  Oliver explains how data is an essential force multiplier to the ARPA for s...

Social media is a very important communication tool for government.  In fact, in the study Tyler Technologies did with the Center for Generational Kinetics, over half of both Gen Z and Millenials said they prefer to get their information from local government via social media. Heather Daniels, Tyler Technologies' sr. social media specialist is back to help us understand the top 5 mistakes to avoid...