The STR Insiders Podcast

Find out how a simple addition to your short-term rental property can skyrocket your bookings and guest satisfaction, making your listing stand out from the rest.  It's not just high-end amenities or fancy decor, it’s the extra things that you do that impress your guests. Stay tuned to uncover the secret sauce that has transformed average rentals into sought-after destinations, and learn how y...

If you're feeling the frustration of constantly hiring vacation rental cleaners who just don't meet your standards, then you are not alone!  Maybe you've tried hiring from hotels, only to find their training methods aren't suitable for short-term rentals. Or perhaps you've struggled with cleaners who don't follow proper procedures, causing inconsistencies in cleanliness acr...

Join Jacquie and Tracie for an eye-opening discussion on overcoming Airbnb Support challenges. From suspension woes to customer service nightmares, they share invaluable tips to keep your listings safe and your sanity intact. Jacquie’s stories highlight the power of professionalism and persistence in handling Airbnb mishaps, while Tracie's tech-savvy approach acts as a 24/7 guardian for your p...

If you're feeling overwhelmed by the complex tax strategies and loopholes in real estate, then you are not alone! Trying to navigate the STR loophole, cost segregation, vehicles, and recapture avoidance can feel like an impossible puzzle to solve. And if you're not sure how to optimize these strategies for maximum tax efficiency, it can lead to missed opportunities for substantial tax savi...

In this episode of The STR Insiders, we'll dive into the complexities of finding the right tax professional, especially if you're involved in real estate investment and short-term rentals. Our guest, Tony Hoong, sheds light on the challenges people face when searching for a tax professional who truly understands their financial situation. He emphasizes the importance of having a tax strate...

Do you want to see increased bookings and higher rental income for your property? Are you making this big mistake with your rental listings?  You might be surprised to learn that skipping professional photography could be costing you major bookings and revenue.  Discover the unexpected impact of pro photos on your rental success and how it could transform your business. Stay tuned for the eye-open...

Discover the surprising secrets behind optimizing your Airbnb listing from an unexpected source - a former Airbnb employee turned industry expert.  Daniel Rusteen is back again to uncover the untold stories of working at Airbnb and the insider tips for skyrocketing your property's ranking, captivating your ideal guests, and mastering the art of digital guidebooks.  But that's not all - the...

Happy New Year! Do you want to increase your earnings and enhance the guest experience in your short-term rental properties?  Today we welcome back Cody Wood to the podcast and we are discussing all the 2023 trends for short term rentals. He will reveal the strategy to achieve improved revenue and guest satisfaction. Plus we discuss what property types were up or down in 2023, why we don’t mind pe...

Dreaming of turning your STR Income into the ultimate travel fund? This week, we're joined by the incredible Daniel Rusteen, who shows us just how achievable it is to build your STR portfolio while exploring international markets and embracing the slow travel movement. And that's not all - our co-host Jacquie will share how Daniel's book, Optimize YOUR Bnb, impacted her career and led...

In the world of Short Term Rentals, cameras can be instrumental in keeping your property secure, but let's not forget about our lovely guests and their right to privacy. We'll let you in on how to keep your property safe without making your guests feel like they're being watched 24/7. In this episode, we'll let you in on how to strike the perfect balance between security and privac...

Discover the untapped world of credit card rewards that transformed real estate investor Brandon Neth's life.  Unveiling a twist that goes against the conventional luxury-seeking approach, Brandon's frugal mindset allowed him to take an astounding 40 trips a year. But how did he do it?  Join us as we unravel Brandon's secret to unlocking free money and travel rewards, leaving you wonde...

Looking to maximize the visibility, bookings, and profitability of your Airbnb listing? Are you ready to unlock the potential of your property and achieve the ultimate goal?  Well, look no further because we have the solution that will help you attain your desired outcome. By sharing the strategies and preparation techniques required to optimize your Airbnb listing, you will be able to attract mor...

We are all about making sure our Airbnb guests have the best stay possible so today we are sharing our own hilarious stories and pointing out some common mistakes hosts make when and before they list their properties. From missing items to potential hazards, we'll dive into the importance of envisioning the guest experience and staying in your own space before opening it up to guests. In this...

Get ready for a brand-new episode of the STR Insiders Podcast! This week, our cohosts tackle the common frustrations that every STR industry professional faces. From dealing with difficult guests to handling damaged items and unprofessional interviews, Tracie and Jacquie hold nothing back as they turn this episode into their own therapy session. But it's not all about venting - they also share...

Does this sound familiar? You've been told to simply list your rental property online and wait for bookings to flood in. But instead, you're left with empty calendars and disappointing occupancy rates. The pain of pouring your time and effort into your vacation rental, only to see minimal results, is all too real. It's time to break free from the ineffective advice and discover the tru...

Do you want to increase your chances of achieving successful partnerships in the STR industry? Are you searching for the key to finding compatible partners who will help you thrive?  Look no further. In this episode, our guest, J Scott, will reveal the solution to securing partnerships that will lead you to the outcome you desire - a higher likelihood of success in the STR industry. Prepare to dis...

We warmly welcome J Scott, a remarkable entrepreneur, investor, and real estate veteran who has made waves in the industry over the past decade. Beyond navigating the acquisition and sale of over $160,000,000 in property nationwide, J also co-hosted the popular Bigger Pockets Business podcast. In this episode, you will be able to: Grasp the cruciality of data assessment and primary source utilizat...

Do you want to enhance guest satisfaction and optimize cleaning operations for your vacation rental? Looking to achieve a higher standard of cleanliness?  In this episode, Jessica Larsen will be sharing the key to streamlining your cleaning processes and ensuring a top-notch experience for your guests. By implementing high-quality cleaning practices and scheduling annual deep cleans, you can attai...

Are you prepared for the worst? Just when you think you have everything under control, Mother Nature has a way of reminding us that we're never truly in charge. Despite taking measures like having insurance and emergency kits, unexpected situations can still catch hosts off guard, leaving you with the burden of dealing with repairs and frustrated guests.  Don’t worry, we have some tips to help...

At first, he thought it was too good to be true. But what Cody Wood discovered was an unexpected twist that tripled his rental income. Insurance relocation bookings for his short-term rental properties provided a lucrative opportunity he never imagined.  By accommodating guests in need of temporary housing, due to unfortunate circumstances, Cody's business flourished, generating more revenue f...

If you're feeling frustrated and overwhelmed by the lack of progress despite implementing various strategies to improve your short-term rental business processes, then you are not alone! Our guest today, Cody Wood, scaled his short-term rental business to over 150 properties in just eight months. But when he realized that not all of them were profitable, he had to make some tough decisions. No...

Are you an entrepreneur struggling to manage virtual assistants effectively? Have you fallen prey to common myths about hiring and managing virtual assistants for your business? Here are three myths you may have heard: Virtual assistants are unreliable, Hiring a virtual assistant is expensive, and Virtual assistants can't have a personal touch. But fear not, because Heba Girgiss is here to sha...

Join us in welcoming Tracey Northcott as she shares her philosophy of hospitality, from defining her ideal guest avatar to creating a converting short-term rental listing. It's time to step up your game and learn how to speak directly to your target audience! In this episode, you will be able to: Design the perfect guest archetypes to optimize and enrich their experiences. Integrate inclusivit...

Do you find yourself unsure of effective measures to address pest infestations? Discover the power of effective pest control in this episode to take back control of your properties and ensure a pleasant stay for your guests. In this episode, you will be able to: Master the skill of handling bedbug infestations in short-term rentals for happy guests and stellar reviews. Discover the power of diatom...

Stacey St. John is an inspiring example of how embracing continuous learning and fostering a supportive community can lead to success. She is a multifaceted entrepreneur with a wealth of experience in marketing, advertising, and short-term rental management. Equipped with a global consulting background, Stacey has honed her skills in understanding target audiences and crafting strategic business a...