The Quality Beat

What if automated testing could move from “run everything” to “run what actually matters”? This episode explores MACTX, a framework-agnostic, multi-agent testing approach designed to make test execution smarter, more targeted, and risk-aware. Learn how decision intelligence can help teams reduce unnecessary test runs, speed up CI/CD pipelines, lower infrastructure costs, and release with greater c...

How do you evaluate generative AI when there isn’t just one “right” answer? In this episode of The Quality Beat, we explore why traditional metrics fall short for GenAI, and how teams can define what “good” looks like in context, from factual consistency and fairness to safety, business impact, and trust. Host Gurpreet Bhadesh is joined by Nagarro experts Anamika Mukhopadhyay, Global Practice Head...

In this episode of The Quality Beat, Gurpreet Bhadesh speaks with Chris Mastnak about a challenge many QA teams know well: how to communicate testing results in a way that actually supports release decisions. Instead of relying on pass rates, test counts, and long defect lists, the conversation explores how QA can translate metrics into meaningful insights about business risk, coverage, and confid...

AI agents can sound confident, act autonomously, and still go wrong in ways traditional testing will never catch. In this episode, we explore how teams can build trust in autonomous AI agents. From silent failures and hallucinations to prompt injection, bias, and multi-agent handoff errors, they reveal why testing AI requires a whole new mindset. Tune in for practical insights into what it really...

At scale, quality is no longer just about testing. It’s about trust, governance, and culture. When things slip, defect management turns political, engineering becomes firefighting, and release decisions become negotiation. We talk about what quality management really looks like inside complex, large programs — and why prevention beats heroics every time. If you work in large-scale delivery, enterp...

In banking, financial services, and insurance, software failures don’t just break systems — they break trust. A bug isn’t just a bug; it’s a payment outage, a regulatory incident, or tomorrow’s headline. In this episode of The Quality Beat, Charu Kapil and Sachin Ahuja bring deep BFSI experience from years of working on real banking and payments platforms to explore why BFSI failures still happen...

Production is not beautiful. Production is messy.  In the latest episode of The Quality Beat, Christian Mastnak, QA Director at Nagarro, challenges common assumptions about end-to-end testing, from why “green” test suites still fail in production to why teams must stop testing a fantasy and start focusing on real user behaviour, risk, and business impact.  Tune in!

AI can speed up tests, spot patterns, and generate thousands of cases in seconds—but can you trust it? Deepshikha, Nagarro's Gobal Practice Lead - AI in Testing, unpacks the real wins, the hidden risks, and the human expertise that keeps AI on track. A lively deep dive for quality leaders navigating the next wave of QA transformation. 

Temenos may power global banking, but testing it demands precision and resilience. Alok Sharma and Charu Kapil reveal how Testing as a Service transforms endless upgrades into continuous quality—blending automation, AI, and human insight so banks can move faster, stay compliant, and innovate with confidence. Tune in!

Triple the insights, triple the impact! Boris Arapovic, Practice Lead – Test Automation at Nagarro, shares real-world lessons on three dimensions of optimisation: process, tooling, and innovation. From risk-based testing, Three Amigos, and Dev+QA teamwork, to smarter automation and AI speeding test creation: Discover how to embed quality where it counts and turn everyday challenges into lasting im...

What if quality wasn’t a gate at the end of your pipeline, but the pulse running through everything you build? In this episode, Daniel Eder, Co-Head of Training and Client Learning at Nagarro, shares how leading teams are breaking free from the “just automate more” mindset. From AI copilots to smarter visualization tools, we explores how quality efficiency is about building trust, sharpening feedb...

Ever wondered what your website sounds like to someone who can’t see it? In this episode of The Quality Beat, we dive into accessibility testing with Anamika Mukhopadhyay, Global Practice Lead - Emerging and Special Technology Testing, and Upul Kumara, a blind QA Lead at Nagarro. From overlooked bugs to a live screen reader demo, they reveal what inclusive digital experiences really look – and sou...

What happens when 20+ years of QA know-how meet a passion for breaking things (constructively) and building smarter with AI? In this debut episode, Thomas Steirer, CTO and Global QA lead at Nagarro, joins host Gurpreet Bhadesh to explore how AI is redefining quality at scale and how accelerated quality, accessibility, and sustainable engineering are converging. You'll learn the smartest, greenest...