The Optimised Practice Podcast

In this episode, Emma Price is joined by Alice Treadwell, Practice Manager at Flawless Feet Podiatry and Laser Clinic in London, to talk all things practice management. They discuss when the right time is to hire a practice manager, what qualities and experience to look for, and how the role can free up a clinic owner to focus on the bigger picture. Alice shares her journey from luxury hospitality...

In this episode of The Optimised Practice Podcast , host Emma Price sits down with Trevor Prior to explore how footwear can improve both patient outcomes and clinic profitability. Discover the science behind Vimazi shoes, a biomechanically engineered footwear solution designed to support walking and running efficiency. Trevor explains how their unique design helps clinicians manage a wide range of...

What happens when the one thing you didn’t plan for puts your entire practice at risk? On this episode of The Optimised Practice Podcast, host Emma Price is joined by Asgar Hassanali and Isabel Field from James Hallam Pro Med to unpack why insurance is more than a safety net for healthcare practice owners. From protecting your team and patients to safeguarding the business you’ve worked hard to bu...

Navigating HR in healthcare? Here are the top 5 tips every business owner should know to avoid pitfalls! Tag someone who needs to hear this! 1️⃣ Get your paperwork in place! Staff contracts and policies are your foundation. Clear expectations help you avoid misunderstandings and protect your rights as an employer. 2️⃣ Manage sickness and absences effectively. Understanding the types of absence is...

What if the difference between feeling stuck in your practice and moving forward with clarity comes down to how you make decisions? In this episode, we break down five essential decision-making frameworks designed specifically for healthcare practice owners — helping you move from hesitation and overwhelm to confident, structured action. From defining your long-term vision to filtering daily choic...

What if the difference between a stressful practice and a scalable business comes down to how you manage your team? In this solo episode, Blake Sergeant breaks down a proven team management checklist used at Optimize Health — designed to help practice owners transition from working in the business to building a team that helps it grow. From onboarding to long-term development, this episode gives y...

What if building a successful private practice wasn’t about working harder… but about putting the right pieces in place? In this solo episode of the Optimised Practice Podcast, Blake Sergeant breaks down the six pieces of the practice puzzle and explains why most clinic owners are focusing on the wrong thing first. Before you chase more patients or launch another marketing campaign, Blake takes yo...

What does it really take to step off the tools and build a practice that runs without you? In this episode of The Optimised Practice Podcast, host Blake Sergeant sits down with Emma Price, owner of Supafoot Cheltenham, mastermind leader, and coach to practice owners, to unpack her journey from sole practitioner to true business owner. Emma shares the pivotal decisions that allowed her to transitio...

In this episode of The Optimised Practice Podcast, host Jono Heath interviews Haley Uden, whose diverse career path in podiatry spans private practice, community health, academia, and entrepreneurship. Haley shares her journey, from starting in podiatry due to personal experiences to founding 'Hey Lucy,' an automated locum management software for the Allied Health industry. They discuss Ha...

Join host Emma Price in this episode of the Optimised Practice Podcast as she welcomes George Cummins Director at Gait and Motion Technology Ltd. Discover how to enhance patient outcomes while improving your practice's average spend and team growth. George shares insights into Gait and Motion Technology's innovative tools, such as Easy Base, foot scan technology, and Phits 3D printed ortho...

In this episode of The Optimised Practice Podcast , host Brian Fitzpatrick talks with Phil Marshman from Pioneer Podiatry in Mackay, Queensland. For over 15 years, Phil has built a successful practice in a regional community. He shares his secrets to not only surviving, but thriving. What you'll learn in this episode: Community-Driven Marketing: Discover why a long-term commitment to community and...

Join host Brian Fitzpatrick as he sits down with the incredibly energetic and optimistic Suzie Goodall, a successful physiotherapist and business owner from Canberra, Australia. In this episode, Suzy shares her unique journey from starting as a sports injury nurse to building her own thriving multi-armed business, Powerhouse Physio, over 20 years. Discover how Suzie's passion for sport led her...

Welcome to the Optimised Practice Podcast! In this candid episode, host Blake Sergeant tackles the "hot topic" of practitioner recruitment head-on. While many complain about the difficulty of hiring, Blake reveals why a select group of practice owners are consistently successful. He starts by challenging common excuses and urges a fundamental mindset shift – stop saying "there are n...

Welcome to the Optimised Practice Podcast! In today's solo episode, Blake Sergeant tackles the often-emotional topic of healthcare practice pricing and explains how to set your fees so that you, your team, and your patients all benefit. Many practice owners make the mistake of undercharging, especially in the early days. Blake reveals why this approach becomes unsustainable as you grow and aim to...

In this episode of the Optimise Practice Podcast, host Brian Fitzpatrick, with guest Lara Goode, navigates business challenges, juggling entrepreneurship and motherhood, shifting models from contractors to employees, building a strong team culture, the importance of support and community, lessons learned in business, and creating a positive work environment. Ready to optimise your practice? Tune i...

In this episode of the Optimise Practice Podcast, host Blake Sergeant shares why knowing your practice's numbers is essential! Blake explains how mastering these figures can give you total oversight and reduce stress. Don't miss out! Watch it on Youtube: https://youtu.be/jtwwHzv1TP0

In this episode of the Optimise Practice Podcast, host Blake Sergeant shares the real talk behind what it takes to grow a healthcare practice in today’s competitive world. From getting clear on your business vision to optimising your operations and building a brand patients love, Blake breaks down the mindset, systems, and strategies that drive sustainable growth—without the burnout. Whether you&#...

In this episode of the Optimise Practice Podcast , host Blake Sergeant sits down with down with the incredible Fiona Kumar, a podiatrist and business owner who has successfully built a thriving practice while prioritising her family. In this episode, Fiona shares: How she transitioned from the NHS to private practice The challenges of balancing business growth with family life The strategies she u...

In this episode of the Optimise Practice Podcast, host Blake Sergeant sits down with Rebecca Hargreaves to explore her journey of building a successful podiatry practice. Becky shares how she transitioned from a solo practitioner to leading a team across multiple locations, the challenges she faced, and the mindset shifts that helped her grow. Topics Covered: Starting a private practice from scrat...

From networking to client retention, the Network-King covers it all. Host Blake Sergeant sits down with the ‘Network-King’ Jonathan Shearer to explore the power of strategic networking. Discover how building the right connections can transform your practice. Tune in for expert insights and actionable tips!