The Lens

Executives and senior leaders are responsible for ensuring that resources are available, so they deliver on the organization strategy, daily operations, and continuous improvement. The management system allows leaders to deliver on these expectations while adhering to the aligning principles of organizational excellence, including creating constancy of purpose and thinking systemically.

The Senior Leadership Team sets the tone for the organization transformation. Their commitment and understanding of the journey to come is essential to the success of the transformation. Defining leadership behaviors necessary to lead and sustain a cultural transformation is a critical part of their role. In addition, Senior Leadership Team must develop leadership standards, define the direction f...

Board engagement is often overlooked as part of the cultural transformation.  There are four content areas a board needs to focus on to provide needed support to management in this culture transformation journey. Ensure grounding through increasing their knowledge of principles, behaviors, and systems and practicing the methods of organizational excellence. Clearly establish the difference in...

Healthcare organizations all around the world are working to transform their organizations to a culture of improvement to deliver continually higher value outcomes for patients, staff, and communities. In this podcast listeners will hear from healthcare leaders who are accelerating change within their organizations. Discussions will include topics like continuous improvement, strategy definition a...