The Glowgetter Mentor

When did you last step back and ask whether your business is creating the results and the life you want? In this episode of The Glowgetter Mentor, Dr Diana Richardson explores the power of a business audit and why honest reflection belongs in your growth strategy. Discover how reviewing your numbers, time, customer experience and marketing can reveal opportunities to reduce unnecessary costs, impr...

This week on the podcast we are delighted to welcome Dr Diane Boorman! She is a Chief of Influence Strategist, executive leadership strategist, business growth expert and international keynote speaker specialising in executive presence, strategic positioning, leadership transformation, business trends. As Founder and CEO of The Diamond Academy™, Diane partners with business owners, executives and...

Is your business keeping you busy without delivering the earnings you hoped for? In this episode of The Glowgetter Mentor, Dr Diana Richardson explores how a business audit can uncover missed opportunities, highlight unnecessary expenses and help you make more confident decisions. Discover how to review your pricing, identify which offers contribute most to profit, strengthen your customer journey...

Are you making business decisions with clarity, or hoping the numbers will work themselves out? In this episode, I explore why knowing your numbers gives you the confidence to plan, price and grow with purpose. We’ll look at how to create a budget you’ll actually use, why quarterly financial goals matter, and how to choose Q4 priorities that support both profit and cash flow. I’ll also walk you th...

🎙️Podcast Episode: Know Your Numbers, Plan Your Future Are you making business decisions with clarity, or hoping the numbers will work themselves out? In this episode, I explore why knowing your numbers gives you the confidence to plan, price and grow with purpose. We’ll look at how to create a budget you’ll actually use, why quarterly financial goals matter, and how to choose Q4 priorities that s...

Know Your Numbers, Build Your Wealth, Shape Your Future A full calendar and rising sales can feel like success, but do you know what your business is making possible for you? In this episode, The Glowgetter Mentor explores why financial clarity matters for entrepreneurs who want to do more than earn their next sale. We’ll look at the numbers that help you understand your business, the difference b...

Pricing for Profit: Know Your Numbers and Grow with Confidence Are you pricing simply to make a sale or pricing to build a profitable and sustainable business? In this episode, we explore why understanding your numbers is essential for every entrepreneur. A business can appear successful, remain fully booked and generate impressive revenue while retaining very little profit. Turnover may look good...

We are so excited to welcome Susanne Shepherd Post back to the podcast for her third edition raising awareness for the Shear Haven online training program. In 2024 Susanne featured in Episode 75 of the podcast sharing her personal story. Last year she joined us in Episode 141 sharing her story and the inspiration behind founding Shear Haven to help educate beauty, wellbeing and hair professionals...

Your story creates connection, but your results create credibility. In this episode, we explore why sharing your results is such an important part of business storytelling and why your audience needs to see not only where you started, but what is happening along the journey. Results aren’t simply about revenue. They are the transformations, testimonials, milestones, opportunities, breakthroughs, l...

Every business has a story but powerful brands don’t simply tell their story once. They keep the story going. In this episode, we explore how storytelling can help you create connection, strengthen your brand identity and build trust with your audience. Your business story is so much more than how you started, it’s your WHY, your values, your experiences, your lessons, your clients, your milestone...

Every business has a story but are you telling yours intentionally? 💫 In this episode, we explore the power of storytelling in business and how the stories you share can shape perception, strengthen your brand identity and create a business people remember. From your founder journey and values to customer transformations, lessons learned and your vision for the future, storytelling gives your aud...

🎙️ The Power of Storytelling in Business Your business has a story, but are you intentionally telling it? 💫 In this episode, we explore the power of storytelling in business and how sharing the experiences, values, lessons and purpose behind your business can strengthen brand awareness, identity, trust and connection. Discover why your brand is so much more than your logo, colours or products, an...

Every successful business is built on more than ambition, it is built on strong foundations. In this episode, we explore why purpose, values, habits, relationships, systems, and consistency are the true building blocks of sustainable success. You’ll discover the Glowgetter FOUNDATION Framework, practical ways to strengthen your business from the ground up, and why investing in your foundations tod...

Entrepreneurship isn’t about short bursts of motivation, it’s about developing the mindset, discipline, and resilience to succeed over the long term. In this episode, we explore what it truly means to become a Business Athlete and why dedication, grit, endurance, and determination are the qualities that separate successful entrepreneurs from everyone else. Discover practical ways to build sustaina...

Big dreams inspire us, but milestones keep us moving. In this episode, we’ll explore why breaking ambitious goals into smaller, achievable steps is the key to lasting success. You’ll discover practical strategies to create momentum, stay motivated, celebrate progress, and build the confidence that comes from consistent action. Whether you’re growing a business, writing a book, or pursuing a person...

What separates those who dream from those who achieve? In this episode, we explore the mindset and habits of a true GOAL Getter and discover how SMART targets can transform ambition into meaningful results. You’ll learn why clarity creates confidence, how intentional planning keeps you focused, and why consistent action is the foundation of sustainable success. Whether you’re growing a business, a...

In today’s episode, Dr Diana reminds us that exponential growth is not about working longer hours. It is about creating leverage. 🚀Leverage through systems. 🚀Leverage through people. 🚀Leverage through opportunities. The most successful entrepreneurs understand that scaling is not about doing more. It is about multiplying impact. As you move into your next chapter of growth, focus less on how mu...

In this episode, we explore why every entrepreneur needs a clear roadmap to achieve sustainable growth. We’ll discuss the importance of defining your destination, working backwards from your goals, identifying your key growth drivers, and creating meaningful milestones that build momentum. If you’ve ever felt busy but unsure whether you’re moving in the right direction, this episode will help you...

In today’s episode, Dr Diana shares how The Glowgetter 5 R’s Framework provides a clear roadmap for creating consistent sales activity, stronger customer relationships, and sustainable revenue growth. As you review your sales strategy, ask yourself: ✨ Am I reaching enough people? ✨ Am I building genuine rapport? ✨ Am I communicating relevance? ✨ Am I leveraging recommendations? ✨ Am I nurturi...

Discover how purpose, values and vision create the foundation for sustainable success. This episode explores how alignment strengthens leadership, decision-making and long-term growth. ✨Design Your Destiny ✨ Connect with Diana on social media: @theglowgettermentor @drdianarichardson Subscribe to her YouTube Channel @theglowgettermentor ✨The Glowgetter Mentor ~ Empowering entrepreneurs to design...

This episode explores why simplification is one of the most overlooked growth strategies in business. Learn how reducing complexity creates focus, improves decision-making and allows entrepreneurs to scale with greater ease and confidence. ✨Design Your Destiny ✨ Connect with Diana on social media: @theglowgettermentor @drdianarichardson Subscribe to her YouTube Channel @theglowgettermentor ✨The...

Five-Star Customer Service & Building Your Own Ecosystem In this episode, we explore how exceptional customer service can become the foundation for building a thriving ecosystem around your business through trust, loyalty, collaboration, partnerships, and shared value. Because the strongest businesses no longer grow through transactions alone. They grow through: ✨ relationships ✨ community ✨ al...

Five-Star Customer Service & Creating Your Own Economy In this episode, we explore how exceptional customer service becomes more than a business strategy — it becomes a foundation for long-term economic growth, trust, loyalty, and abundance. Because businesses do not grow through transactions alone. They grow through relationships, reputation, referrals, and the experiences they create. Join me as...

Five-Star Service Starts With the Environment In this episode, we explore why the environment your clients experience becomes the foundation of trust, perception, loyalty, and brand reputation. Because customer experience begins long before the transaction. From atmosphere and energy to presentation, professionalism, and attention to detail, every part of your business environment communicates som...

🌟Five-Star Customer Service ~ The Experience Clients Remember In today’s world, customer service is no longer just a department in business, it is part of your reputation, leadership, and brand identity. In this episode, we explore the power of creating exceptional client experiences through communication, consistency, connection, professionalism, and service with a smile. Because people may forg...