The Future Of Work With Jacob Morgan

October 16, 2026: I unpack why Accenture, one of the world's largest consulting firms that sells AI transformation to thousands of companies, just told its employees it will only pay $29 a month for Claude after some consultants ran up bills between $500 and $1,000 monthly, and why this marks the end of the era where companies assume one frontier model works for everything. I explore why AI costs...

October 14, 2026: I unpack the arrest of an OpenAI engineer who allegedly planted a hidden recording device wrapped in toilet paper inside an executive conference room where discussions about super intelligence were taking place, why the FBI and Justice Department are treating frontier AI companies like national security assets, and whether these organizations should require U.S. citizenship for a...

October 9, 2026: I unpack why OpenAI's reported revenue just dropped $20 billion on paper without losing a single customer, how accounting methods create wildly different pictures of the same business, and why this matters for your retirement account and the entire AI economy that's propping up current market growth. I explore the Groupon lesson from 2011, why Oracle has 45% of its future business...

October 7, 2026: I unpack a viral AI avatar job interview that millions have seen where a candidate speaks gibberish to an AI recruiter named Sarah for three minutes, and why the real question isn't whether the bot worked but whether job interviews should ever be handed to AI avatars in the first place. I explore why interviews are distinctly human moments that build trust and relationships, why o...

I talk with Gary Schick, SVP and Chief Human Resource Officer at Jabil, about how a 60 year old manufacturing company is navigating massive change as they scale from circuit boards to data centers, AI agents, and advanced manufacturing. We get into why Jabil targeted gamers to fill debugger roles when traditional hiring failed, how visual inspection jobs are being automated with AI cameras, what h...

October 2, 2026: I unpack two revealing 2% numbers that tell us where AI actually stands today. Only 2% of American households pay for any AI service, and only 2% of the S&P 500 track hard metrics showing what AI does for their business. Yet tech produced 76% of all earnings growth this year, and the most valuable companies on earth are riding on a technology almost nobody pays for and nobody meas...

September 30, 2026: I unpack my experience using Muse, Meta's new AI assistant that actually negotiated my phone bill, lowered my internet costs, and found me discounts without me writing a single prompt. This feels fundamentally different from ChatGPT and Claude because it acts like a true personal assistant, not just a research tool. I explore what happens when every employee inside your organiz...

I talk with Jill Penrose, Chief People & Administrative Officer and Chief of Staff at The J.M. Smucker Co., about why the Chief of Staff role is becoming so important as leaders deal with more complexity and change. We get into how Smucker connects strategy, people, and culture, how AI is changing consumer behavior and the employee experience, why leaders need to be honest about AI uncertainty, an...

September 25, 2026: I unpack new Harris Poll data showing young people are developing surprisingly emotional relationships with AI, including feeling guilty when they ignore chatbot advice and even reporting romantic relationships with AI. Then I get into Microsoft's major Copilot rebuild around chat, cowork, code, and autonomous digital teammates, and what happens when employees effectively becom...

September 23, 2026: I unpack Bernie Sanders and Greg Casar's proposal to ban artificial superintelligence, pause advanced AI development, and impose prison sentences of up to 20 years for violations. Then I look at how millions of employees are quietly becoming managers of AI agents without the title or pay. Finally, I get into Andreessen Horowitz's new AI academy for young people who may want to...

September 18, 2026: I look at the viral LinkedIn profile of Home Depot executive Anne Marie Campbell and why her rise from cashier to senior executive says something important about effort, loyalty, and firm-specific knowledge. Then I get into the Wall Street Journal's warning that the purge of middle managers could backfire as companies underestimate coaching, sponsorship, and tacit knowledge. I...

September 16, 2026: I look at Anthropic's push for independent AI evaluators and why its preferred watchdog, METR, raises questions about conflicts, trust, and regulatory capture. Then I get into why "be your authentic self" may be terrible career advice and why the better advice is to be your best professional self. Finally, I unpack Mark Zuckerberg's argument that lawsuits, customers, competitio...

September 14, 2026: I look at Dario Amodei's essay arguing that frontier AI needs to slow down and why competitors publicly agreeing with him raises bigger questions about safety, regulation, IPO timing, and regulatory capture. Then I get into reports of more Oracle layoffs and why this may be less about AI replacing people and more about companies funding massive AI infrastructure. Finally, I unp...

September 11, 2026: I look at The Economist's analysis showing AI has created roughly 1 million American jobs so far, while the predicted jobs apocalypse still has not arrived. Then I get into the latest PISA results showing record-low math, reading, and science scores, and why attention, critical thinking, and family involvement matter for the future workforce. Finally, I unpack the latest backla...

September 9, 2026: I unpack the viral resignation of Anthropic researcher Jacob Coxon, who warned that AI labs are racing toward self-improving superintelligence and gambling with human lives. Then I look at OpenAI's claim that thousands of AI agents produced a proof for the Navier-Stokes problem, one of the Millennium Prize problems. Finally, I dig into the bigger question behind the headlines: h...

I talk with Adam Kautzner, President of Evernorth Care Management and Express Scripts and EVP of Customer Personalization for The Cigna Group, about what it takes to lead a major multi-year transformation in healthcare. We get into how Evernorth and Express Scripts are redesigning pharmacy benefits around patients, why prescription pricing has become so complex, how AI could improve healthcare nav...

September 4, 2026: I look at OpenAI's new GPT-6 Astra model and why even powerful AI agents still may not be ready to take over full jobs. Then I get into the August jobs report, which came in far stronger than expected and complicates the "AI is killing jobs" narrative. Finally, I unpack the Wall Street Journal's argument that AGI may already be here and why the real question is not whether AI ca...

September 2, 2026: I share key lessons from my CHRO session with iFood CEO Diego Barreto, including why he is investing in AI even with negative ROI, how he built a digital twin, and how iFood is rethinking reviews, meetings, and change management. Then I get into the Wall Street Journal's report on employers using new interview rituals to fight AI-enabled candidate fraud. Finally, I unpack Uber c...

I talk with Ofir Bloch, SVP of Corporate Marketing at WalkMe, about why enterprise AI adoption is harder than buying tools and handing out licenses. We get into WalkMe's State of Digital Adoption research, the gap between executive confidence and employee trust, AI sprawl, shadow AI, Gen Z's overconfidence with AI, and why real ROI comes from changing workflows instead of just tracking usage.

August 28, 2026: I break down what redesigning work with AI actually means and share a practical framework for removing human glue, handoffs, waits, and routine work while creating new value. Then I get into Jensen Huang and Bill Gates disagreeing over whether robots and AI tokens should be taxed. Finally, I unpack the government's new 10-year jobs forecast and why the fastest-growing jobs in Amer...

August 26, 2026: I look at Reuters' report on Meta's Project OT, the internal plan to turn Meta into an AI-native company with smaller, talent-dense teams overseeing software that does more of the daily work. Then I get into Anthropic reportedly telling investors its total addressable market could exceed $30 trillion and why that number may be more about payroll than software. Finally, I unpack Ga...

August 24, 2026: I look at the rise of three-year bachelor's degrees and why the 120-credit college model was never really designed to measure learning. Then I get into new data showing softwAugust 24, 2026: I look at the rise of three-year bachelor's degrees and why the 120-credit college model was never really designed to measure learning. Then I get into new data showing software engineering jo...

August 21, 2026: I look at why the bond market is sending CEOs a blunt message: the era of cheap money is over, and higher borrowing costs may push companies toward leaner headcount and more automation. Then I get into new CBRE data showing New York has passed San Francisco and the Bay Area as America's largest tech talent market for the first time in 13 years. Finally, I unpack the viral resume p...

August 19, 2026: I look at new research showing that most workers would reject a promotion if it meant sacrificing their work-life boundaries, and why the traditional management promotion may no longer feel worth the cost. Then I break down reporting that Anthropic out-earned OpenAI in the second quarter. Finally, I get into the surge in boomerang employees, who now account for 35% of new hires, a...

August 17, 2026: I look at Gallup's new research showing that AI adoption can improve or damage workplace culture depending heavily on one person: the direct manager. Then I get into Siemens CEO Roland Busch's approach to leadership, including short email replies, a sub-100-message inbox, and no recurring one-on-ones with direct reports. Finally, I unpack the public debate between Gavin Baker and...