The Digital Patient

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Veena Jones, CMIO at Sutter Health, about "Scaling Ambient AI for Real-World ROI, Involving Patients to Design AI Inbox Responses that Actually Work, Moving Beyond Pajama Time to True Fulfillment, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Robbie Freeman, Chief Digital Transformation Officer at Mount Sinai Health System, about "Enabling Clinician-Led AI Innovation, Embedding Forward-Deployed Engineers into Clinical Workflows, Empowering Nurses to Lead Ethical AI, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Roopa Foulger, Vice President, Digital and Innovation Development at OSF HealthCare, about "Why 80% of Healthcare AI Fails in the Real World, Inside OSF’s Three-Horizon Innovation Strategy, When to Break the Rules of Evidence-Based Tech, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Mark Mabus, Chief Medical Informatics Officer and Senior Vice President of EHR, Clinical and Revenue Cycle at Parkview Health, about everything "From Escape-Room Training to TikTok-style Edutainment, Infusing Creativity into Healthcare IT Training, Preparing C...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Natalie Pageler, CHIO at Stanford Children's Health, about "The Hidden Pediatric Data Crisis, How AI Is Best Used in Pediatrics, Preventing Automation Complacency in Medicine, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Tamara Moores Todd, Chief Health Informatics Officer at Intermountain Health, about "what she learned about healthcare from a Near-Death Experience, sustaining informatics through ‘Gardening Mode’, how AI Agents will shape healthcare, and more..."

On this special episode of The Digital Patient, Alan and Josh recap their time at Becker's 10th Annual Health IT + Digital Health + RCM Annual Meeting. From trick-or-treat-style swag hunting and celebrity keynotes to hot takes on what health tech conferences should do differently in the future, they share the fun and frustrations of one of healthcare's best gatherings. Tune in to hear them...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Amy Sitapati, CMIO, Population Health at UCSD Health, about "How AI Agents May Impact Data Cleanliness, Why Clinicians Need to Get Their Hands Wet with AI, Understanding Patient Preferences to Personalize Care, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Eric Cheng, CMIO at UCLA Health, about "Applying Randomization to Informatics, Creating   AI-Enabled,   Personalized EHR Experiences for Every Clinician, Advancing Equity Through Accurate Data, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Albert Bonnema, CMIO at Kettering Health, about "Combining EHR, genomics, and AI for breakthroughs in precision medicine, Risks of AI use in medical education, Barriers to making personalized medicine standard, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Greg Ator, former, longtime CMIO at Kansas University Health System, about "Why AI Chart Summarization is the Next Dominant Use Case, Having a CMIO in Every Clinical Department, Could a Startup Disrupt the Major EHR Incumbents? And more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Craig Norquist, CMIO at HonorHealth, about "What the Healthcare C-Suite can learn from the Navy, where AI Agents best fit in Healthcare, How being a Clinician-Patient exposes Healthcare Inequities, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Joel Gordon (CMIO, UW Health) and Stacy Rasmussen (VP, IS Business Relationship Management, Planning and Growth, UW Health), about "Building a Successful Digital Transformation Dyad, Leading and Lagging Indicators of Success with AI, Measuring ROI with Rigor f...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Sonali Kohli, EVP, Digital Transformation & Chief Information Officer at Niagara Health, about "Lessons from a Modern Day EHR Implementation, Establishing Guardrails for Safe AI, Success with Digital Care Journeys for Remote Surgical Monitoring, and more...&qu...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Robert Slepin, Chief Digital Officer and Senior Vice President at SE Health, about "Implementing EHRs Globally, Strategic Recommendations for EHR Companies, Keys to Mitigate Risk with Large-Scale Digital Transformation, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Shoma Desai, Executive Director, Digital Innovation at Cedars-Sinai, about "Scaling AI-powered Virtual Urgent Care, Why Virtualists Can Get More Face Time with Patients, Understanding Customer Acquisition Costs to Sustain Innovation, and more..."

On this special episode of The Digital Patient , we recap Josh’s recent trip to the AMDIS conference in Ojai, California. Josh shares highlights from his patient engagement panel, thought-provoking sessions on AI governance, and candid hallway conversations with CMIOs from across the country. From fireside chats with Oracle Health to literature reviews on hype ratios–and a chaotic Uber saga–this e...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Alistair Erskine, veteran CIO/CDO, formerly at Emory Healthcare, about "Proving ROI for AI, Chat-based AI interfaces for the EHR, and Why Every Health System should Hire a Chief Financial Informatics Officer, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Jonah Feldman, Medical Director, Clinical Transformation and Informatics at NYU Langone Health, about "Evaluating Human vs AI-generated Patient Summaries, Using AI to Simplify Patient Discharge Info, Does Your EHR Respect you?, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Devin Mann, Strategic Director, Digital Health Innovation at NYU Langone Health, and Director, Section of Digitally Enabled Care at NYU Grossman School of Medicine, about "GenAI for Patient Communication, How to go from Research to Operational Use for Digital...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Justin Brueck, System Vice President of Innovation and Research at Endeavor Health, about "the Business Case for AI Scribes, Rethinking Care Delivery from First Principles to Solve for The Silver Tsunami, Embedding Genomics into Patient Care, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Bradley Crotty, Chief Digital Officer at Froedtert Health and Interim President at Inception Health, about "What Startups Get Wrong Working with Health Systems, Using Qualitative Data to Understand why Tech Isn’t Working, Should Health Systems Still Have Ventu...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Andrew Markowski, CMIO at UVA Health, about "Why AI Models Succeed or Fail, the Standardization Myth, How to Increase Your Sphere of Influence For Better Change Management, and more..."

On this special edition of The Digital Patient , Josh and Alan unpack their experience attending Epic’s XGM Conference. Representing SeamlessMD, the first Epic Toolbox partner for MyChart Care Companion content, they share the inside scoop on Epic’s whimsical culture, meaningful hallway conversations, and what it was like to exhibit alongside rising stars like Abridge. They also reflect on breakfa...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Michael Pfeffer, Chief Information and Digital Officer at Stanford Health Care and Stanford University School of Medicine, and Associate Dean at Stanford University School of Medicine, about "Why we Shouldn't Always Want "Human in the Loop" for A...