The Business of Government Hour

What would it take to redesign it for outcomes, not just compliance? How is Tennessee leveraging data, digital tools, and emerging technologies like AI to transform the delivery of human services? What can we learn from the new book, Our Net Has Holes In It? Join host Michael J. Keegan as he explores these questions and more with Clarence Carter, Commissioner, Tennessee Department of Human Se...

What does it take to help American companies compete and win in markets around the world? How is the U.S. government turning trade agreements into real opportunities for American exporters? What role do investment, advocacy, and commercial diplomacy play in strengthening U.S. competitiveness? And how are technology and AI changing the way government supports businesses seeking to expand globally?...

What does digital transformation look like in an agency operating every day at the intersection of security, trade, and travel? How can emerging technologies, data, and AI help U.S. Customs and Border Protection strengthen its mission and better equip those on the frontline? And how does an organization as operationally complex as CBP move faster and innovate? Join host Michael J. Keegan as he exp...

What does it take to run the most operationally complex department in the federal government? Securing borders. Responding to disasters. Protecting critical infrastructure. At the Department of Homeland Security, keeping those missions running takes focused management. This week on The Business of Government Hour, host Michael J. Keegan talks with Troy Edgar, Deputy Secretary of Homeland Security,...

How would an agency even know that the hardware running its most critical systems isn't what it thought it purchased? And what does that mean for emergency management, 911 systems, and the infrastructure the public depends on every day? Join host Michael J. Keegan as he explores these questions and more with thought leaders Dr. David Bray and Dr. Trent Teyema.   See Privacy Policy at https://...

What is the “Mission Generation”? What motivates talented professionals to pursue careers in public service today? How can government attract and empower a new generation of leaders who want their work to have purpose and impact? Join host Michael J. Keegan as he explores these questions and more with Arun Gupta, co-author The Mission Generation: Rewrite Success, Reclaim Your Purpose, Re...

What if the biggest leadership challenge today isn’t strategy, talent, or even technology? What if it’s uncertainty. Why are traditional leadership models breaking down? What is the difference between leading with authority and leading with trust? Why, in today’s environment, is leadership less about control and more about courage. Join host Michael J.Keegan as he explores these questions and more...

What is post quantum cryptography? How can it help us better understand the what the quantum threat actually looks like? How did a forty-year-old open problem in coding theory become a federal deadline? And what should government executives do first? Join host Michael J. Keegan as he explores these questions and more with Carlos Aguilar Melchor, Leading Researcher in Post-Quantum Cryptography and...

What will it take to make health data available securely when and where patients and clinicians need it? How can government reduce regulatory burdens while protecting privacy, safety, and trust? And what role should federal standards play as artificial intelligence moves more deeply into clinical care? Join host Michael J. Keegan as he explores these questions and more with Dr. Thomas Keane, Natio...

What does it take to modernize how government buys? How is the OneGov strategy changing the economics of federal procurement? And where does AI fit in the acquisition enterprise of the future? Join host Michael J. Keegan as he explores these questions and more with, Laura Stanton, Acting Commissioner, for the General Services Administration’s Federal Acquisition Service (FAS).  See Privacy Po...

What would it take to build a human services system that measures success by the lives it improves, rather than the rules it follows? How is Tennessee using data, digital tools, and emerging technologies such as artificial intelligence to transform service delivery? And what lessons can government leaders draw from his book, Our Net Has Holes In It ? Join host Michael J. Keegan for a conversation...

What does it take to lead through that difference rather than around it? Why does so much of it go unmanaged, quietly draining trust and performance? And how can a leader turn difference into what may be the single greatest source of untapped value they have? Join host Michael J. Keegan as he explores these questions and more with Susan MacKenty Brady and Lieutenant General (Ret.) Leslie C. S...

How do great leaders drive innovation at scale? What are the ABCs of leading innovation? How can government executives navigate AI governance, interagency modernization, and cross-sector partnerships? Join host Michael J. Keegan as he explores these questions and more with Jason Wild, co-author of the book Genius at Scale: How Great Leaders Drive Innovation at Scale. See Privacy Policy at https://...

What does it take to run the most operationally complex department in the federal government? Securing borders. Responding to disasters. Protecting critical infrastructure. At the Department of Homeland Security, keeping those missions running takes focused management. This week on The Business of Government Hour, host Michael J. Keegan talks with Troy Edgar, Deputy Secretary of Homeland Security,...

Generative AI isn't coming to government — it's already here. The question is whether agencies lead the change or chase it. How can federal leaders strategically integrate GenAI into workforce planning? How do you harness its power without losing what makes government work — human judgment, accountability, and trust? Join host Michael J. Keegan explores these questions and more on this edition of...

What does it take to modernize a public benefits system that millions of people rely? How do government leaders improve customer experience, strengthen trust, protect sensitive data, and replace legacy systems? And how can technology help a large public agency become more responsive, more resilient, and more human-centered? Join host Michael J. Keegan as he explores these questions and more with m...

How can leaders move their organizations toward sustained improvement? Why are results-driven reforms are so fragile—and what makes them endure? Join host Michael J. Keegan as he explores these questions and more with John M. Bernard, author of Government That Works: The Results Revolution in the States and founder of America’s Pulse. See Privacy Policy at https://art19.com/privacy and California...

What makes us who we are? How do memory, motivation, empathy, judgment, and our sense of belonging shape the way we lead, make decisions, and connect with others? And what happens when those essential cognitive functions begin to change? Join host Michael J. Keegan as he explores these questions and more with Dr. Masud Husain author of Our Brains, Our Selves: What a Neurologist’s Patients Taught H...

How do we govern in a world where technology is no longer evolving in steps… but exploding exponentially? How do we harness their upside while managing their risks? How do we lead in a world where innovation moves at the speed of light, but trust and institutions move more slowly? Join host Michael J. Keegan as he explores these questions and more with Andrea Bonime-Blanc, author of Governing Pand...

What does a new model of leadership look like in this moment? How do leaders stay grounded when the environment is anything but? What does it take to move from trying to control outcomes to creating the conditions for something new to emerge? Join host Michael J. Keegan as he explores these questions and more with Nicholas Janni and Amy Elizabeth Fox, co-authors of Leading in Chaos: A Clarion Call...

What does it take to bring artificial intelligence into state child welfare systems? How do you modernize legacy systems…without losing the human judgment at the heart of child welfare? And what happens when you combine data, product thinking, and human-centered design to rethink how government delivers services? Join host Michael J. Keegan and his guest Steven Hintze, Chief Data and Product Offic...

What is the “Mission Generation”? What motivates talented professionals to pursue careers in public service today? How can government attract and empower a new generation of leaders who want their work to have purpose and impact? Join host Michael J. Keegan as he explores these questions and more with Arun Gupta, co-author The Mission Generation: Rewrite Success, Reclaim Your Purpose, Re...

What if the biggest leadership challenge today isn’t strategy, talent, or even technology? What if it’s uncertainty. Why are traditional leadership models breaking down? What is the difference between leading with authority and leading with trust? Why, in today’s environment, is leadership less about control and more about courage. Join host Michael J.Keegan as he explores these questions and more...

What does it take to lead one of the largest and most complex service organizations in the federal government? What are the VA’s most urgent priorities? How is VA reducing its claims backlog? What will it take to get electronic health record modernization right? Join host Michael J. Keegan as he explores these questions and more with Dr. Paul Lawrence, Deputy Secretary at the U.S. Department of Ve...

What would it take to redesign it for outcomes, not just compliance? How is Tennessee leveraging data, digital tools, and emerging technologies like AI to transform the delivery of human services? What can we learn from the new book, Our Net Has Holes In It? Join host Michael J. Keegan as he explores these questions and more with Clarence Carter, Commissioner, Tennessee Department of Human Se...