The Business of Government Hour

How do great leaders drive innovation at scale? What are the ABCs of leading innovation? How can government executives navigate AI governance, interagency modernization, and cross-sector partnerships? Join host Michael J. Keegan as he explores these questions and more with Jason Wild, co-author of the book Genius at Scale: How Great Leaders Drive Innovation at Scale. See Privacy Policy at https://...

What does it take to run the most operationally complex department in the federal government? Securing borders. Responding to disasters. Protecting critical infrastructure. At the Department of Homeland Security, keeping those missions running takes focused management. This week on The Business of Government Hour, host Michael J. Keegan talks with Troy Edgar, Deputy Secretary of Homeland Security,...

Generative AI isn't coming to government — it's already here. The question is whether agencies lead the change or chase it. How can federal leaders strategically integrate GenAI into workforce planning? How do you harness its power without losing what makes government work — human judgment, accountability, and trust? Join host Michael J. Keegan explores these questions and more on this edition of...

What does it take to modernize a public benefits system that millions of people rely? How do government leaders improve customer experience, strengthen trust, protect sensitive data, and replace legacy systems? And how can technology help a large public agency become more responsive, more resilient, and more human-centered? Join host Michael J. Keegan as he explores these questions and more with m...

How can leaders move their organizations toward sustained improvement? Why are results-driven reforms are so fragile—and what makes them endure? Join host Michael J. Keegan as he explores these questions and more with John M. Bernard, author of Government That Works: The Results Revolution in the States and founder of America’s Pulse. See Privacy Policy at https://art19.com/privacy and California...

What makes us who we are? How do memory, motivation, empathy, judgment, and our sense of belonging shape the way we lead, make decisions, and connect with others? And what happens when those essential cognitive functions begin to change? Join host Michael J. Keegan as he explores these questions and more with Dr. Masud Husain author of Our Brains, Our Selves: What a Neurologist’s Patients Taught H...

How do we govern in a world where technology is no longer evolving in steps… but exploding exponentially? How do we harness their upside while managing their risks? How do we lead in a world where innovation moves at the speed of light, but trust and institutions move more slowly? Join host Michael J. Keegan as he explores these questions and more with Andrea Bonime-Blanc, author of Governing Pand...

What does a new model of leadership look like in this moment? How do leaders stay grounded when the environment is anything but? What does it take to move from trying to control outcomes to creating the conditions for something new to emerge? Join host Michael J. Keegan as he explores these questions and more with Nicholas Janni and Amy Elizabeth Fox, co-authors of Leading in Chaos: A Clarion Call...

What does it take to bring artificial intelligence into state child welfare systems? How do you modernize legacy systems…without losing the human judgment at the heart of child welfare? And what happens when you combine data, product thinking, and human-centered design to rethink how government delivers services? Join host Michael J. Keegan and his guest Steven Hintze, Chief Data and Product Offic...

What is the “Mission Generation”? What motivates talented professionals to pursue careers in public service today? How can government attract and empower a new generation of leaders who want their work to have purpose and impact? Join host Michael J. Keegan as he explores these questions and more with Arun Gupta, co-author The Mission Generation: Rewrite Success, Reclaim Your Purpose, Re...

What if the biggest leadership challenge today isn’t strategy, talent, or even technology? What if it’s uncertainty. Why are traditional leadership models breaking down? What is the difference between leading with authority and leading with trust? Why, in today’s environment, is leadership less about control and more about courage. Join host Michael J.Keegan as he explores these questions and more...

What does it take to lead one of the largest and most complex service organizations in the federal government? What are the VA’s most urgent priorities? How is VA reducing its claims backlog? What will it take to get electronic health record modernization right? Join host Michael J. Keegan as he explores these questions and more with Dr. Paul Lawrence, Deputy Secretary at the U.S. Department of Ve...

What would it take to redesign it for outcomes, not just compliance? How is Tennessee leveraging data, digital tools, and emerging technologies like AI to transform the delivery of human services? What can we learn from the new book, Our Net Has Holes In It? Join host Michael J. Keegan as he explores these questions and more with Clarence Carter, Commissioner, Tennessee Department of Human Se...

What does an AI-enabled government look like? How is AI already transforming government operations today? How should government agencies measure real progress, and when is rapid leapfrogging beneficial vs. risky? Join host Michael J. Keegan as he explores these questions with authors Faisal Hoque and Erik Nelson.   See Privacy Policy at https://art19.com/privacy and California Privacy No...

How can leaders move their organizations toward sustained improvement? Why are results-driven reforms are so fragile? What makes them endure? Join host Michael J. Keegan as he explores these questions and more. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .

How do great leaders drive innovation at scale? What are the ABCs of leading innovation? How can government executives navigate AI governance, interagency modernization, and cross-sector partnerships? Join host Michael J. Keegan as he explores these questions and more with Jason Wild, co-author of the book Genius at Scale: How Great Leaders Drive Innovation at Scale. See Privacy Policy at htt...

What are the strategic priorities the U.S. Office of Personnel Management (OPM)? How is OPM working to modernize the U.S. federal HR systems? What is it doing to streamline hiring, shift to a skills-based talent management, and what will it take to build the workforce of the future? Join host Michael J. Keegan as he explores these questions and more with Scott Kupor, Director of the U.S. Office of...

Join host Michael Keegan as he explores critical insights on leadership, disruption, and transformation. He explores the work and research of thought leaders who offer strategies on how to navigate uncertainty, embrace change, and drive transformation in an era where disruption is accelerating. Through their own words, we'll explore the mindsets, strategies, and courage required to lead in th...

What is the “science of leadership”? Why is it important to distinguish between self-oriented, other-oriented, and system-oriented leadership? How should leaders navigate modern challenges such as the rise of AI or economic uncertainty? Join host Michael J. Keegan as he explores these questions and more with Margaret Moore, co-author of THE SCIENCE OF LEADERSHIP: Nine Ways to Expand Your Impact. S...

How do we govern in a world where technology is no longer evolving in steps… but exploding exponentially? How do we harness their upside while managing their risks? How do we lead in a world where innovation moves at the speed of light, but trust and institutions move more slowly? Join host Michael J. Keegan as he explores these questions and more with Andrea Bonime-Blanc, author of Governing Pand...

What exactly is strategic foresight? And how can it be effectively integrated into planning and management to help organizations think, act, and learn more strategically? Join host Michael J. Keegan as he explores these questions and more with Prof. Bert George, author of the IBM Center report Embedding Strategic Foresight into Strategic Planning and Management .  See Privacy Policy at https:...

What does an "AI-ready culture" look like in city government? What are the common cultural barriers to AI adoption? How does AI create efficiencies in city operations? How should local government leaders evaluate AI vendors and their promises? How do you ensure accountability when AI systems are involved in public safety or other critical city services? Join host Michael J. Keegan as he explores t...

What are the most common misconceptions about disruption, and why does getting the definition right matter for government leaders? How can leaders distinguish between genuine failures and innovations that are simply ahead of their time? What are the societal downsides of disruption that leaders need to actively manage. Join host Michael J. Keegan as he explores these questions and more with Prof....

What if the real question isn’t whether government is working hard—but whether it is actually improving people’s lives? How can leaders move their organizations toward sustained improvement? Why are results-driven reforms are so fragile—and what makes them endure? Join host Michael J. Keegan as he explores these questions and more with John M. Bernard, author of Government That Works: The Results...

What does an AI-enabled government look like? How is AI already transforming government operations today? How should government agencies measure real progress, and when is rapid leapfrogging beneficial vs. risky? Join host Michael J. Keegan as he explores these questions with Faisal Hoque and Erik Nelson co-authors with Tom Davenport of Reimagining Government: Achieving the Promise of AI – next we...