The Business Fix

Send us Fan Mail If you think psychological safety is “soft,” “coddling,” or just another HR buzzword… this episode will challenge everything you believe about leadership. In this episode of The Business Fix , Josh and Chrissy break down why psychological safety isn’t about making employees comfortable, it's about making it safe to tell the truth. And if your team can’t tell you the truth, yo...

Send us Fan Mail In this special 50th episode of The Business Fix , Chrissy and Josh celebrate a huge milestone with you: one year and fifty episodes of real, practical conversations for business owners and leaders. This episode is part reflection, part origin story, and part look ahead. Chrissy and Josh share how the podcast started in a surprisingly organic way, why their very different leadersh...

Send us Fan Mail Most mission statements sound great in the boardroom and die a slow death in the break room. In this episode of The Business Fix , Chrissy and Josh break down why employees don’t buy into most mission statements or core values and why so many of them end up as nothing more than corporate wallpaper. They unpack the real reasons mission statements fail, how leadership behavior destr...

Send us Fan Mail As your business grows, something unexpected happens: you stop leading employees and start leading leaders. And if you’re not prepared for that shift, your company can quickly fall into what we call “Middle Management No-Man’s Land”—where vision gets lost, communication breaks down, and culture starts drifting. In this episode of The Business Fix Podcast, Josh and Chrissy tackle o...

Send us Fan Mail Growth is supposed to feel like success… so why does it so often make a business feel heavier, harder, and less connected? In Episode 47 of The Business Fix , Josh and Chrissy dig into one of the most painful surprises founders and leaders face: growth doesn’t automatically strengthen your company. It often exposes everything you haven’t built yet. This episode breaks down why cul...

Send us Fan Mail Most business owners say they want “growth”… but what they really need is scaling —getting bigger while becoming more efficient . In this episode, Josh and Chrissy break down why so many small and mid-sized businesses hit the same painful glass ceilings (hello: $1M, $5M, $10M) and what has to change at each level.  Chrissy dives into the hardest shift founders face between $1M and...

Send us Fan Mail Culture might not show up as a clean line item on your P&L, but in this episode, Josh and Chrissy make the case that it absolutely shows up in your bank account, your calendar, and your blood pressure as a leader. They unpack the true ROI of company culture. They call it the “culture dividend” and how smart owners treat culture like capital, not fluff. In practical, real-world...

Send us Fan Mail Flexibility sounds great… until your team feels confused, burned out, or treated unfairly. In this episode of The Business Fix , Chrissy and Josh tackle one of the most common leadership blind spots they see with business owners and managers: mistaking inconsistency for flexibility. If you’ve ever said, “We like to go with the flow,” but still struggle with turnover, decision fati...

Send us Fan Mail Culture doesn’t collapse overnight. It erodes quietly. In this episode of The Business Fix , Chrissy and Josh break down the three most dangerous culture killers that silently destroy businesses from the inside out — and what leaders must do to stop them before turnover, disengagement, and brand damage take over. If you're a small business owner, CEO, executive, or manager, t...

Send us Fan Mail Are you the “nice” boss who hates conflict… but lies awake replaying the conversations you didn’t have? In this episode of The Business Fix , Chrissy and Josh unpack the Nice Leader Trap,  when leaders avoid hard feedback to protect their own comfort, and accidentally torch trust, culture, and performance instead. Using Chrissy’s own “nice leader” ulcer story as a jumping-off poin...

Send us Fan Mail Is your team actually toxic… or is your workflow just broken? In this episode of The Business Fix , Chrissy (CEO) and Josh (marketing/ops guy) break down conflict resolution for small and medium-sized businesses in a way that’s practical, a little punchy, and very real-world. Instead of treating conflict like random “drama,” they show you how to see it as data about your systems,...

Send us Fan Mail Annual reviews shouldn’t feel like a surprise attack followed by a tiny raise and a big dose of resentment… but for a lot of small and midsize businesses, that’s exactly what happens. In this episode of The Business Fix , Chrissy Myers (CEO of Clarity HR) and Josh Troche (marketing & operations guy) break down why traditional performance reviews are broken—and how to turn them...

Send us Fan Mail Ever promoted your star employee into management and instantly regretted it? You’re not alone—and you're not crazy. In Episode 39 of The Business Fix , Chrissy and Josh dive into the dangerous (and all-too-common) trap of promoting high-performing "rockstars" into roles they’re just not built for. This episode exposes the "Rockstar Trap" —the mistaken assu...

Send us Fan Mail In this eye-opening episode of The Business Fix , Chrissy Myers and Josh Troche tackle a subject that’s more critical than ever— civility in the workplace . With tensions on the rise and stress levels at an all-time high, being “nice” just doesn’t cut it anymore. Chrissy explains why civility is not just about politeness—it’s a core business strategy rooted in protecting your cult...

Send us Fan Mail Growing your business is exciting… and quietly isolating. One day you’re chasing bigger goals, making harder decisions, and realizing the people who used to “get it” no longer do. Welcome to one of the least talked about realities of leadership: growing often comes with loneliness. In this episode of The Business Fix , Chrissy and Josh unpack why business growth and leadership lon...

Send us Fan Mail In Episode 36 of The Business Fix , Chrissy and Josh tackle one of the most uncomfortable (and unavoidable) realities of leadership: not every employee shows up the same way, and pretending they do is hurting your business. This episode takes a hard, honest look at A, B, and C players , why those labels are so often misunderstood, and how great leaders use them ethically to build...

Send us Fan Mail In Episode 35 of The Business Fix , Chrissy and Josh dive into one of the most frustrating and misunderstood parts of being a business owner or manager: employee expectations . What should you realistically expect from your team—and what is completely out of line? They break it all down with a candid, hilarious, and deeply practical discussion, laying out the 3 E’s of a healthy te...

Send us Fan Mail What do employees really expect from their leaders today and why are so many leaders missing the mark? In this episode of The Business Fix , Chrissy and Josh break down the unspoken expectations employees have of their leaders in today’s workplace and why pay, perks, and benefits aren’t enough to keep people engaged or loyal anymore. From clarity and consistency to honesty, fairne...

Send us Fan Mail What if the biggest thing holding your business back… is a fear you haven’t even named yet?  Most leaders think fear shows up as hesitation but in reality, it disguises itself as over-preparation, procrastination, busyness, and even perfectionism.  In this episode of The Business Fix , Chrissy and Josh break down how fear silently shapes decisions inside small and medium-sized bus...

Send us Fan Mail Tinkering with your business because you’re “just making it better”? Be careful! You might be unintentionally setting fire to something that wasn’t broken to begin with. In this episode of The Business Fix , Josh Troche and Chrissy Myers explore the surprisingly common problem of business owners who shake things up out of boredom: leading to mission drift, marketing misfires, and...

Send us Fan Mail In this episode of The Business Fix , Chrissy and Josh dive headfirst into a crucial topic for every small business owner and manager: resiliency . Following last week's breakdown on burnout, this conversation flips the script and focuses on building the kind of resilience that doesn't just help you bounce back but helps you bounce forward . Chrissy shares personal insig...

Send us Fan Mail You’re hitting your goals. Business is growing. But you’re running on fumes—and no one’s asking if you’re okay. If that feels familiar, this episode is for you. In this honest and relatable conversation, Chrissy and Josh break down what burnout really looks like for business owners and managers. Josh shares how ignoring the signs landed him in the hospital. Chrissy explains why “r...

Send us Fan Mail When failure shows up at your business’s front door for the third time... Should you offer it coffee or finally figure out why it keeps showing up? In this episode, Chrissy and Josh dive headfirst into the messy middle of managing failure in leadership, because let’s be real: business mistakes happen, and how you respond can make or break your company culture. From missed targets...

Send us Fan Mail You’ve built a team, juggled priorities, and probably asked yourself more than once, “Why aren’t they just doing the thing?” If leading people feels harder than it should, you’re not alone and you’re not doing it wrong. But you might be defining leadership the wrong way. In this episode, Chrissy Myers and Josh Troche get real (and get a little feisty) about what  leadership actual...

Send us Fan Mail Think owning a business means total freedom and unlimited time off? Yeah… about that. In this episode of The Business Fix, Chrissy Myers and Josh Troche challenge the outdated hustle mindset and break down why work-life balance is a myth and how work-life harmony is a more sustainable goal for business owners and leaders. Through stories, stats, and a little sarcasm, they share ho...