Telling Your Asset Management Story

Doug Moore from the Connecticut Department of Administrative Services shares his experience managing a state facilities portfolio of roughly five million square feet. Doug discusses the challenges of staffing shortages, limited capital funding and the shift from proactive facilities management to crisis management. He also explores Connecticut’s efforts to centralize facilities data, preserve inst...

Brendan Bowen from the Technical College System of Georgia shares more than four decades of experience in facilities management, capital planning and data-driven decision-making. Brendan discusses how TCSG is managing nearly 600 facilities across 22 technical colleges, using facility condition assessments, space utilization data and workforce demand to guide long-term investments. He also explores...

Peter Heimbach, Director of Special Projects for the State of Tennessee, shares a career spanning architecture, private practice, public-sector leadership and major state projects. Peter discusses one of the persistent challenges in asset management: preserving critical facility information as buildings move from design and construction into operations and eventually renewal. He explores the role...

In this special bonus episode, we continue our conversation with Chip Phillips from Yale University to explore what happens after a facility condition assessment is complete. Chip shares how Yale is prioritizing investments across its complex portfolio by considering urgency, criticality and the consequences of failure, as well as how his decades on the consultant side have shaped his approach to...

Chip Phillips, Associate Director of the Facilities Condition Assessment Program at Yale University, shares more than three decades of experience with facility condition assessments, capital planning and project management. Chip discusses how Yale is building a consistent FCA program across more than 530 buildings and 22 million square feet, including the challenges of collecting, using and mainta...

Dr. Deborah Czubkowski, Vice President of Facilities Management at Broward College, shares more than two decades of experience managing complex facilities and capital needs in higher education. Deb discusses funding pressures, growing deferred capital renewal needs, workforce and institutional-knowledge challenges, and the importance of reliable data in making informed decisions. She also explores...

Ann McGauran, State Architect for the State of Tennessee, shares her journey from architecture and higher education to overseeing a public-sector portfolio spanning roughly 110 million square feet. Ann discusses the importance of listening and collaboration, connecting information across complex systems, and balancing evolving facility needs with the people and public services those buildings supp...

Allen Masters, Assistant Vice President at Daytona State College, shares his journey from material-handling engineering and distribution-centre operations to managing a seven-location college portfolio spanning roughly two million square feet. Allen discusses the challenges of recruiting skilled trades, maintaining aging facilities, improving asset data, and making smarter decisions about space an...

In this bonus episode, Lalit Agarwal shares his journey from mechanical engineering into leadership roles in higher education facilities, and now as President and CEO of APPA. With a broad view of the industry, he discusses the challenges institutions face today, including workforce shortages, changing enrollment, and the need to use space and infrastructure more effectively. Lalit offers insight...

John Caddy brings a procurement-focused perspective to asset management through his work with Sourcewell. Supporting public agencies across North America, he helps connect procurement strategies with the operational needs of facilities and infrastructure teams. John shares insights on the growing role of cooperative procurement, how organizations can navigate complex purchasing decisions, and why...

Russ Katherman reflects on a career in facilities and asset management and the evolution of the field. From reactive maintenance to more strategic, data-driven decision-making, Russ shares lessons learned over time and insights on balancing budgets, priorities, and long-term planning. His perspective highlights how asset management continues to grow as a key driver of smarter, more sustainable dec...

Jim Stephens brings an engineering and manufacturing background into his work in higher education facilities. Now focused on connecting systems and people, he works to ensure asset data supports better decision-making. Jim shares insights on workforce challenges, integrating CMMS and financial systems, and how automation and emerging technologies can help organizations get more value from their da...

Gregg Clarke leads asset management for a large portfolio of facilities at the University of Florida, where campus infrastructure operates at the scale of a small city. Starting his career in the trades, Gregg has grown into leadership roles focused on long-term planning and renewal. He shares insights on managing facilities at scale, developing the workforce, and using data and technology to shif...

Ron Drummond’s career in asset management spans contracting, consulting, and leadership roles across healthcare facilities. Working in hospital environments where uptime is critical, he manages infrastructure that must perform around the clock. Ron shares insights on maintaining aging assets in high-risk settings, navigating workforce and energy challenges, and exploring the role of predictive mai...

Mary Quintana and Scott Johnstone from Brock University share how they’re tackling complex campus infrastructure challenges through collaboration and innovation. Facing aging facilities, sustainability goals, and constrained budgets, their team has explored solutions like district energy systems and creative financing models. In this episode, they discuss how leadership, alignment, and practical t...

Stephanie MacKenzie’s career in asset management spans public infrastructure, planning, and leadership. Working at the intersection of strategy and operations, she has helped organizations make more informed, long-term decisions about the spaces people depend on every day. Stephanie shares insights on collaboration, the value of thoughtful planning, and why effective asset management is ultimately...

Stacy Watters brings a public sector lens to asset management as the State Engineer for South Dakota. With a background in physics and civil engineering, she now oversees a broad portfolio of government infrastructure projects. Stacy shares insights on managing large programs with limited resources, building a single source of truth for project data, and the role of transparency and leadership in...

Cameron Christensen’s path into asset management is rooted in family legacy and shaped by a career in higher education. Now at Princeton University, he works at the intersection of historic preservation and modern campus needs. Cameron shares insights on leadership, institutional culture, and the responsibility of stewarding facilities that serve generations of students and faculty.

Jennifer Meneses’s has built a one-of-a-kind career in asset management. Her 20-plus years at the University of Saskatchewan prove that you don’t need to change institutions to build a dynamic career. From campus planning to operations, maintenance, and integrating GIS maps with asset databases, to breaking barriers as a woman in a male-dominated field, Jennifer shares practical lessons on persist...

Managing facilities for more than 180 schools is no small feat. Dave Dolan and Michael Tubiolo share how their backgrounds in engineering, architecture, and construction help them oversee everything from everyday maintenance to major new builds. Their passion for creating safe, modern learning environments shines through as they explain how mission-driven facilities management can make a lasting d...

Spencer Wood’s unexpected path—from environmental science to leading infrastructure at Humber College—shows the impact of saying “yes” to new opportunities. He talks about tackling aging infrastructure, leveraging data, and fostering collaboration across Ontario’s colleges. With stories ranging from heritage building quirks to network-wide initiatives, Spencer reveals how creativity and teamwork t...

After 25 years as an educator, Dr. Garfield Adams took on the challenge of running operations for one of Tennessee’s largest school districts. He explains how his classroom experience shapes decisions about facilities, why data-driven planning matters, and how reorganizing schools into regional hubs is helping deliver resources more equitably. Garfield’s journey is a testament to leading with both...

Architect Brian Hauff and retired Air Force officer Lucas Applewhite bring different skills to a shared mission: keeping Southern Miss’s campuses and research sites running smoothly. They discuss how design thinking, project management, and teamwork help them balance long-term planning with daily challenges—whether building new labs or maintaining old dorms. Their story highlights the power of com...

Maxine Coleman’s career leap from landscape architecture to facilities leadership is a masterclass in adaptability. She recounts going back to school mid-career, balancing work and family, and applying her design and project management skills to steward Vassar’s historic campus. From preserving 19th-century architecture to advancing sustainability, Maxine shares how passion and problem-solving dri...

Mark DeVore’s path took him from engineering in the U.S. Coast Guard to leading facilities across four college campuses. Hear how his military and public sector experience shaped his approach to modernizing Delaware Tech, uniting formerly siloed teams, and managing everything from historic buildings to high-tech labs. Mark’s story proves that a broad background and fresh ideas can spark innovation...