Teleperformance Podcasts | Feel the Connection

A discussion with TP Women US Chair Bonnie Wortham and Butterfly Dreamz founder and CEO, Joy Lindsay.  Joy shares her story and journey to create Butterfly Dreamz along with the challenges and rewards of creating and running a charity and what it has meant to her personally.

Tune in for an engaging discussion that highlights the impact of innovative product management with Daniela Giusti, the Global VP of Product Management at TP and our first female guest! Her 18-year tenure at TP is a testament to her dedication and expertise. Learn more about some of TP's top products and how they strengthen the company's vision and bring value to our partners and collabora...

Let’s chat with Garion Brown, VP of Virtualization Technologies at Teleperformance, about the transformative impact of Platform Engineering on user experience. Learn about self-service capabilities, automation, and self-healing infrastructure and how these innovations are reshaping technology interaction. Listen to strategic insights about Teleperformance’s pioneering user-centric engineering solu...

Join our conversation with Varun Sharma, the Director of Global Cloud Solutions at Teleperformance, about the development, challenges, and transformative impact of TP’s robust Global Cloud Network for in-house workers and business partners worldwide and learn how the evolution of global cloud networks and how they're reshaping the future of technology infrastructure.

Along with TP's Global Vice President of IT Digital Transformation in Teleperformance, Greg Vise, learn how Gen AI is reshaping our industry and driving digital transformation through practical applications and real-world impact, propelling organizations forward in their digital transformation journey. Listen to strategic insights from our guest and check how TP is shaping the future of digita...

Listen to our podcast to learn about the future of consumer electronic brands in the everything-as-a-service and digital-first landscape. Our experts, @Paul O’Hara and @Dimitris Kazazakis discuss industry trends and practices that elevate the customer experience.

Explore the essentials of multi-cloud management with Bharat Koul, Global IT Director of Cloud Solutions for Teleperformance, and hear all the insights, strategies, and best practices on orchestrating resources across diverse cloud environments for optimal performance and resilience, enhancing geographical reach, redundancy, and flexibility while mitigating risks.

Let's sit down with TP's Global IT Program Manager at the Global Cloud PMO, Vineet Kumar, to talk strategies, innovations, and security in relation to the ever-evolving role of project managers who operate in the cloud landscape. Learn how PMs are maximizing results while ensuring cost-effectiveness and scalability while leveraging the power of collaboration and which team dynamics are key...

Samsung and Teleperformance are partnering to Create an Intelligent and Efficient Customer Service Operation. Learn how Samsung successfully applied A.I. and automation to deliver 24/7 customer support.

Two industry powerhouses, Michael Aronowitz, EVP of Digital Sales at Teleperformance, and Paul Joustra, SVP of Transformation at Teleperformance, take the stage to delve deep into the transformative world of Artificial Intelligence (AI) in the retail industry.

Join TP’s Executive Vice President for Global Business Services & Global Head of IT Services, SivaRao Voolapali, in a conversation to learn how IT Service Delivery gets the most out of technology, people, and processes to act as a catalyst for business transformation, improving operations and driving innovation within our organization. Learn more about: - The key components of a winning IT Ser...

TP’s Global Senior Vice President of Cloud Center Of Excellence (CoE), Jatin Suri, shares with us the core principles, challenges, and best practices for a structured approach to managing cloud costs and how a proper spending plan can empower organizations through balancing innovation and cost efficiency for sustainable growth.

We hope that you enjoy our journey through Portugal! Next stop: USA! In this Open Doors series episode, learn what it's like to work at Teleperformance in the USA through our amazing colleagues who shared their experiences. What makes them stay at TP? What are the initiatives and activities that make TP a great place to work? Teleperformance in the USA offers world-class facilities and fantast...

Welcome to our "DE&I: The Role It Plays for Women and Minorities" podcast hosted by Rob Marshall, EVP. Join us as we dive deep into the significance of DEI for every individual, with a special emphasis on its impact on women and minorities in the workplace. In this episode, we engage in meaningful conversations with influential guests who bring unique perspectives to the table. Our d...

In an insightful  LinkedIn Live discussion ,  Chief Business Development Officer, Eric Dupuy, discusses why more and more companies are turning to external service experts to overcome their business challenges. In his conversation with Erin Broecker, Global Director of Content and Product Marketing, Eric outlines the advantages of partnering with external experts in digitally-powered solutions to...

Having a number one mentality does not just mean that we’re gunning for our business goals; it also means our people’s mindset is paramount to our success. Unleashing their enormous potential and empowering them by fostering a culture centered on their experience is key to sustainable and responsible growth. Join us as we talk with our very special guest, our very own TP PH CEO, Francisco "Si...

Listen: in today's ever-evolving workplace, leaders who want to thrive must learn to unlock the full potential of their team. And one of the most powerful tools at their disposal is the art of active listening. When leaders make a conscious effort to truly listen to their team members, they can unleash a whole new level of engagement, creativity, and productivity. In this exciting episode of o...

After an incredible journey through India, TP Open Doors is excited to announce its next stop: Portugal! In this episode of the Open Doors series, we´ve received Ana Sanches, Vice-president of Diversity, Equity, and Inclusion at Teleperformance in Portugal, to learn how diversity and inclusion contribute to our success. Discover why Portugal is an amazing place to work, with fantastic initiatives...

Gamification is rapidly accelerating hands-on, experience-centric learning through interactive activities, participation, and constant motivation.  In this podcast, Rahul Jolly, Global President of Travel and Hospitality, and Melissa Chang, Director of Customer Success at Centrical, explore gamification and its role in driving engagement and retention.

The next stop for the Teleperformance Open doors project is Mumbai in India!   Throughout 2023, Teleperformance invites you to join us on virtual tours to our world-class facilities around the world to get a behind-the-scenes look at our high-tech, high-touch operations in the Open Doors project. To show the world that we believe Teleperformance is the best place to work, our facilities enable, em...

Speak up for what you believe in but with compassion, kindness, empathy, and love and this is what Rupam adheres to. Let’s hear it from her!

If you hear a voice that says, you cannot do it, just dive, and explore. Believe in your worth. You can do it! Listen to Tanaya’s motivating career journey right here!

Believe that you can do more than you think you are capable of. And when someone approaches you with an opportunity, just take it. Listen to Rebecca’s motivating career journey right here!

It is important to ask for help and allow the people who care for you to support you. Listen to Sabrina’s inspiring career journey right here!

Confront all the biases you detect, break the bias, start working consciously on yourself, and be the woman leading change. Listen to Rupa's inspiring career journey right here!