Tech Transformations with Cowabunga! Computers

Malicious browser extensions are sneaky, common, and often missed by antivirus tools. Here's how to spot them, remove them, and keep them out.

This case study details how Cowabunga Computers resolved a critical technical failure during a Sage Timberline software upgrade for a construction firm. While updating the server, the team encountered a corrupted print spooler that prevented the software from generating essential financial documents and reports. Standard troubleshooting failed, forcing the IT experts to manually transplant registr...

This article from Cowabunga Computers describes a real-world scenario where a failed Cisco firewall disrupted internet access for a business located on Oahu. The technicians diagnosed the hardware failure after confirming the service provider was not at fault and replaced the broken unit with a UniFi gateway. By staying within the UniFi ecosystem, the IT team ensured better hardware compatibility...

This case study describes a security investigation by Cowabunga Computers that began as a routine request to fix OneDrive synchronization failures for a small business. Upon inspecting the Microsoft 365 administration portal, technicians discovered unrecognized user accounts that were incurring fraudulent licensing fees and indicating a potential cybersecurity breach. The IT team secured the envir...

An Oahu vet clinic needed a major AviMark upgrade. Here's how we used failover VMs and careful planning to keep them running the whole time.

A failed battery backup tripped a breaker and took down an entire home network. Here's how Cowabunga! Computers diagnosed the issue and rebuilt the network same-day in Honolulu.

In this episode, we dive into a potential client’s precarious IT setup—a 15-year-old server, no domain structure, and a mishmash of outdated computers all spell disaster for this construction business. Join us as we analyze the risks, costs, and Cowabunga Computers' tailored solutions to create a secure and scalable IT environment. From proactive monitoring to in-depth security, we break down how...

In this episode of "Unlocking Microsoft 365 for Small Business Success," we take a deep dive into how small businesses can harness the full potential of Microsoft 365 Business Premium. Join us as we discuss its powerful suite of tools—from familiar apps like Word, Excel, and PowerPoint to advanced security features, cloud storage, and collaboration tools like Teams and SharePoint. We also explore...

In this episode, we dive deep into the world of ransomware—what it is, how it works, and why it's a growing threat for small businesses. We'll explore the different types of ransomware attacks, share real-world examples, and discuss essential prevention strategies every business owner should know. Plus, learn how Cowabunga Computers is leading the charge in protecting small businesses with proacti...

Discover how Cowabunga Computers resolved a law firm's persistent internet connectivity issues by upgrading their outdated consumer-grade equipment to a robust, commercial-grade network setup. This case study walks through the challenges the firm faced, our streamlined solution, and the results that led to improved network reliability and seamless daily operations. Learn how proactive IT managemen...

In this episode, we dive into a real-world case where Cowabunga Computers helped a real estate company protect its property from a series of break-ins and car burglaries. We’ll explore how a self-monitoring camera system, powered by Unifi’s advanced technology, was implemented to catch criminals in the act and provide security footage that led to their conviction. Hear how we collaborated with loc...

In this episode, we dive into a real-life case study of how Cowabunga Computers helped a high-end retail jewelry chain recover from a devastating ransomware attack. Learn how a misconfigured server and an exposed RDP port led to a major breach, and how we quickly responded to secure their network, restore operations, and prevent future attacks. We’ll cover everything from rapid recovery, zero down...

In this episode, we dive into how Cowabunga Computers saved a large veterinary pet hospital from a complete IT shutdown. After their domain controller failed, leaving all computers and critical applications inaccessible, Cowabunga Computers stepped in to restore their systems in just one day. Learn how we implemented a long-term solution, including our full security stack, and helped the hospital...

Explore how Cowabunga Computers keeps business IT systems running smoothly with Datto RMM (Remote Monitoring and Management). In each episode, we take you behind the scenes of our proactive approach to monitoring, maintaining, and securing IT infrastructures. Learn how we use Datto RMM to automate patch management, streamline system maintenance, provide real-time alerts, and deliver fast remote su...

Join us at Cowabunga Computers as we dive deep into the world of cybersecurity, exploring how Huntress, our managed threat detection and response platform, protects small and medium-sized businesses from advanced cyber threats. Learn how our team leverages Huntress to hunt for indicators of compromise, provide rapid incident response, and fortify your network, keeping your business secure and oper...

This episode dives into how Cowabunga Computers is harnessing the power of Avanan’s cloud-based email security to protect businesses from the ever-growing threat of phishing, malware, and ransomware. Learn how Avanan’s AI-powered engine detects both known and emerging threats across email platforms like Microsoft 365. With over 23 years of IT and cybersecurity experience, Cowabunga Computers takes...

Discover how Cowabunga Computers shifts from reactive to proactive IT, preventing tech crises with strategies like regular maintenance and advanced EDR tools. Learn how proactive IT can enhance your digital life's efficiency and security.

During the pandemic, Cowabunga Computers assisted a major Hawaii insurance provider in transitioning to remote work. They installed and configured home computers for employees, ensuring network access and connectivity. The successful project solidified an ongoing partnership for remote work setups beyond the pandemic.  

In the early hours of a recent morning, Cowabunga Computers’ vigilant security systems detected unusual activity that indicated a potential cybersecurity threat.   https://www.smartcows.com/case-study-thwarting-a-technical-support-scam/    

A residential customer, living in a unique property with a main house and four detached studio apartments, found themselves grappling with persistent Wi-Fi problems.  https://www.smartcows.com/flawless-wireless-connectivity-residential-case-study/    

Discover how Cowabunga Computers helped a downtown Honolulu architecture firm recover from not one but two ransomware attacks, restoring their data, securing their network, and moving them to a reliable cloud-based solution.  This case study demonstrates the value of proactive cybersecurity and the importance of having a trusted IT partner. https://www.smartcows.com/case-study-architecture-firm-in...