Tebra Talks

Did you know that physicians in the United States are 82% more likely to experience burnout compared to workers in any other occupation? In this episode of Tebra Talks , host Didi D’Errico sits down with Southern California clinic owners Dr. Arjun Reyes and Dr. Chris Thomson to look closely at the old adage: Physician, Heal Thyself. Together, they explore why healthcare providers routinely deprior...

In this episode of "Tebra Talks," the discussion centers on improving medication adherence in healthcare. Hannah Abrams highlights the issue of patients not picking up prescriptions, while Dr. Colin Banas addresses barriers like education, cost, and forgetfulness, suggesting solutions such as education and reminders. Liz Fobare from Tebra emphasizes enhancing patient experiences through...

Patient no-shows are costing healthcare practices thousands every month, but reminders alone are not enough to solve the problem. In this video, Miriam Datskovsky, Samantha Bergquist, and Chris Miley from Tebra break down the real operational drivers behind missed appointments and share practical, data-backed strategies practices can use to reduce no-shows, improve patient communication, and ease...

Medical billing companies are working harder than ever, but many are still struggling to grow revenue and protect margins. In this episode of Tebra Talks, Miriam Datskovsky sits down with billing and practice management expert Aimee Heckman to unpack the biggest findings from Tebra’s 2026 State of the U.S. Medical Billing Industry report. They discuss: ✅ Why many BillCos are hitting a growth ceil...

Private practice is getting harder to sustain but not impossible to scale. In this episode of Tebra Talks, Dr. Peter Wenger, owner of Princeton Sports and Family Medicine, shares how a performance-first mindset helped him grow from a small clinic to a high-performing practice serving 34,000+ patients annually. You’ll learn how to:• Build systems that increase patient volume and reduce operational...

Tebra announced a $250 million investment to accelerate innovation across its platform. But what does that actually mean for providers on the ground? In this episode of Tebra Talks, CEO Dan Rodrigues, Chief Product & Technology Officer Kyle Ryan, and Chief Growth Officer Kevin Marasco break down how that investment will be used to reshape the future of independent practices, and why this momen...

In this conversation, Amanda Zeosky and Kara Escobedo discuss the critical importance of employer branding in healthcare practices, especially in the face of staffing challenges and employee burnout. They explore how a strong employer brand not only attracts talent but also enhances patient care and overall workplace culture. Kara shares insights on identifying warning signs of employee disengagem...

Summary In this episode of Tebra Talks, host Didi DErrico and expert Lynn Moore discuss the critical aspects of revenue cycle management for healthcare providers. They explore the symptoms of an unhealthy practice, including unpredictable accounts receivable, increasing insurance claim denials, and administrative chaos. Lynn shares actionable insights on how to monitor financial performance, the i...

In this episode of Tebra Talks, Miriam Datskovsky engages with medical billing experts Jeff Hillam and Aimee Heckman to explore the various outsourcing strategies in the medical billing industry. They discuss the definitions and implications of outsourcing, offshoring, nearshoring, and home-shoring, emphasizing the importance of strategic decision-making tailored to individual business models. The...

In this episode of Tebra Talks, Samantha Bergquist discusses the challenges and strategies of marketing for independent healthcare practices with Tebra's professional services team. The conversation highlights the importance of collaboration, expertise, and ongoing performance reviews in creating effective marketing strategies that resonate with patients. The team shares insights on content cr...

In this episode of Tebra Talks, Miriam Datskovsky invites medical billing experts Aimee Heckman and Jeff Hillam to discuss the challenges and strategies for growing a medical billing business. They explore the transition from having a few clients to scaling operations, the importance of specialization versus generalization, and how to stand out in a competitive market. The conversation also highli...

Summary In this episode of Tebra Talks, hosts Samantha Bergquist and Hannah Abrams discuss the critical role of foundational workflows in healthcare practices before implementing AI solutions. They emphasize the importance of identifying improvement opportunities, integrating technology effectively, and enhancing patient experience. The conversation highlights common pitfalls in AI adoption and th...

In this episode of Tebra Talks, Hannah Abrams and Samantha Bergquist discuss the evolving role of AI in healthcare, emphasizing the importance of automation in reducing friction and enhancing patient-provider relationships. They explore the current hype surrounding AI, the necessity of integrated solutions, and the impact of AI on reducing burnout among healthcare providers. The conversation highl...

In this episode of Tebra Talks, Miriam Datskovsky and Aimee Heckman delve into the complexities of denials management in healthcare. They discuss the importance of triaging denials, crafting effective appeal letters, and the potential role of AI in streamlining the appeals process. Aimee shares real-world examples and emphasizes the need for thorough documentation and proactive claims management t...

In this episode of Tebra Talks, host Miriam Datskovsky and medical billing expert Aimee Heckman discuss the critical aspects of denials management in healthcare. They explore the importance of front desk operations, the need for proper training and communication among staff, and how automation can streamline processes to reduce denials. Aimee shares real-world examples of how addressing root cause...

In this episode of Tebra Talks, Miriam Datskovsky and Samantha Berquist from Tebra discuss the significance of online reviews in healthcare, emphasizing how patient feedback influences provider selection and loyalty. They explore trends in patient behavior, the importance of actively soliciting reviews, and the role of AI in managing online reputation. The discussion highlights the need for practi...

Summary In this episode of Tebra Talks, Samantha Bergquist and Mac McDonald discuss the critical role of online reputation management in independent healthcare practices. They explore how patient expectations are evolving, the challenges practices face in managing their reputation, and how Tebra's AI-driven tools can help streamline this process. The conversation emphasizes the importance of reput...

In this Tebra Talks conversation, Hannah Abrams and Cait Batzinger discuss the challenges providers face with documentation in healthcare, the role of AI in alleviating these burdens, and the importance of integrating AI solutions into existing workflows. The discussion highlights the potential for AI to enhance the provider experience, improve work-life balance, and ultimately restore the joy of...

In this conversation, Jean Lee and Paige Gutierrez discuss the significant role of music in mental health, exploring findings from a report on the most comforting songs and genres for individuals facing mental health challenges. They delve into the benefits of music as a therapeutic tool, comparing its effectiveness to traditional therapy, and highlight the diverse genres that resonate with differ...

In this episode of Tebra Talks, Kevin Clinton, Laura Araya, and Megan Jernigan discuss the critical importance of clean claims in preventing denials and protecting revenue for healthcare practices. They explore the common reasons for claim denials, the impact of eligibility checks, code scrubbing, and the role of AI in enhancing the billing process. The conversation emphasizes the need for proacti...

In this episode of Tebra Talks, Jesse Noyes, Jeff Hillman, and Aimee Heckman discuss the insights from Tebra webinar ('AI, audits, and attacks: How billers stay resilien') focusing on the pressing concerns in the healthcare industry, particularly around AI, compliance, and cybersecurity. They explore the current landscape of AI adoption, the differences between automation and AI, and the i...

In this conversation, Jesse Noyes and Kevin Clinton discuss the emerging divide in payment experiences between Gen Z and Baby Boomers in healthcare. They explore the challenges Gen Z faces with payment friction, the importance of digital payment options, and how healthcare providers can adapt to meet the needs of younger patients. The discussion highlights the necessity for transparency, convenien...

In this episode, Hannah Abrams and Cait Batzinger discuss Tebra's new AI Note Assist feature, focusing on how it addresses clinician burnout caused by excessive documentation. They explore the development process of the feature, share provider feedback highlighting time savings and emotional benefits, and emphasize the importance of accuracy and patient consent. The conversation also touches o...