Revops Therapy

Pandora’s box has been opened. Generative AI is all the buzz among salespeople, marketers, content creators, students, teachers, and many more. Will it replace jobs? Is it considered cheating? What about copywriting laws? In this episode, Tomer Zuker , VP of Marketing at D-ID , and RevOps Therapist and CEO and founder of Greaser Consulting, Jordan Greaser , sit down to tackle the philosophical and...

In a world of SEPs, automated emails, and now AI, it’s more difficult than ever for SDRs to stand out. Personalization at scale doesn’t seem realistic if you’re working at a large company and reaching out to hundreds of prospects. Jerry Pharr , Senior Director of Global Sales Enablement at Redis , shares his ideas on standing out with RevOps Therapist and CEO and founder of Greaser Consulting, Jor...

Yael Kahn , Senior ISV Partner Development Manager at Amazon Web Services , is passionate about mentoring the younger generation of girls, helping them find their voice and have the courage to share, then act on their big ideas.  She furthers this quest through the AWS GetIT program, which focuses on 12- to 14-year-olds with visions to problem solve. Yael and RevOps Therapist and CEO and founder o...

Trevor Wellen , Principal at MavenForce , lays out a simple plan to maximize your CRM and user adoption. In five no-brainer steps, Trevor shares the necessity of having a good user interface to keep things organized, relying on data to drive decisions, communicating changes, building a Help Desk function to keep what would-be-bumps rolling efficiently, and why your best adoption strategy needs to...

It’s all alphabet soup: AE, AM, CSM, SDR, PS, and more.  Roles and responsibilities tend to morph and shift between each of these titles, depending on the company.  So what is customer success’ role versus account managers or professional services? Stephen Sunshine , VP of Sales at AlertMedia , says it doesn’t matter what the title is as long as we’re all working together to get customers from poi...

“Regardless of the generation, you need to feel that you are rewarded.” Really, are millennials, Gen X, and even Gen Z all that different? Alicja Arts , Head of Sales Operations at sennder , would argue that each generation has its quirks, and when it comes to Gen Z, she’s learned that she has to approach enablement a little differently. Alicja shares suggestions for enablement with RevOps Therapi...

Generalists do all things good. They have their hands in everything. They enjoy the pace and the race of the next project and big idea. But as a Generalist and a family man, Matt discovered the importance of finding balance, and taking his hands off roles, delegating them to those who specialize, so he could focus on the big picture and let the experts help take it to the next level. In doing so,...

“There's really two tracks within revenue operations: you can really deep dive and become a very strong IC, or you can grow and become a strong leader.” Hannah Duncan , now Head of Revenue Operations at Logixboard , has done both. She’s been a strong individual contributor and she’s led a lean team in various roles. She shares what strategies to implement when you are the lone wolf and what she th...

Of the 32 people Sean Gabrus , Director of Professional Services at Outreach , has had work under him, 31 are still there. This stat is rather unheard-of in a hyper-growth company. Sean shares what he looks for when hiring and three specific principles he uses to guide his team with RevOps Therapist and CEO and founder of Greaser Consulting, Jordan Greaser . Whether you’re managing a team or ident...

Support can be a pretty thankless job. Whenever customers are unhappy about a product, Support teams are always on the frontlines to put out fires as they come up. It might seem like Support is just there to fix problems post-sale, but can they play a more strategic role in RevOps as well? On today’s episode, Jordan Greaser , RevOps Therapist and CEO and founder of Greaser Consulting interviews An...

Have you ever been fully immersed in a new culture fundamentally different from your own? Yael Kahn , Senior ISV Partner Development Manager at AWS , joins Jordan Greaser , RevOps Therapist and CEO and founder of Greaser Consulting, to talk about the nuances of working in cross-cultural business environments. On today’s episode, they’ll exchange stories that show the importance of embracing a new...

“The best partner people are actually awesome sellers.” Morgan Harris debunks the myth that AEs who can’t sell get into partnerships by sharing his journey to his current role as North American Sr. Partnerships Manager at ClickUp . He also shares how channel selling and partnerships are different, as well as the philosophies behind what makes a good partner and the future of these kinds of relatio...

“I'm definitely one of those folks on the one side of the sales org going ‘Who are these Channels Salespeople anyway?’ Not saying I'm against you. Not saying I'm for you, just saying like, ‘I don't know who you are, right?” Thankfully, Kyle Warren , now CEO of PartnerStart - a SaaS Partnership/Eco Consultancy company, joins the podcast to school Jordan Greaser , RevOps Therapist and founder and CE...

“What kind of freak are you that you just keep doing the beginning again, and again, and again, because you got to be a glutton for punishment if that's the case?” Samuel Sunderaraj , now VP/Head of GTM at Pebble , loves startups. He’s passionate about getting startups from seed to series A and series A to series B. RevOps Therapist and founder and CEO of Greaser Consulting, Jordan Greaser , disco...

How does one even get into a ProServe role? There doesn’t seem to be one direct path that everyone is able to follow. RevOps Therapist and founder and CEO of Greaser Consulting, Jordan Greaser , interviews Nicole Ambion , now Practice Director for NORAM Field Services Team on the Outreach Professional Services Team, about her journey. From Toronto to the US, from support engineers to running ProSe...

In honor of our 50th episode, RevOps Therapist and founder and CEO of Greaser Consulting, Jordan Greaser , connects with one of his mentors, the man who hired him at Outreach and started his career in the trajectory that led to him to where he is today: Mark Kosoglow , former Senior Vice President of Global Sales at Outreach, now CRO at Catalyst Software had a “1 in 10 billion” chance, coming from...

In January of 2018, Cari Olson was put on a PIP. Jordan Greaser, RevOps Therapist and now founder and CEO of Greaser Consulting, was the one who put her there. How does Cari feel about it now? Thankful. Because being placed on a PIP changed the course of her career forever. Now Senior Manager of Sales Development at Workato, Cari sometimes has to place others on a PIP. Having experienced both ends...

Toni Hohlbein , CEO and co-founder of Growblocks , is leading the RevOps charge in Europe. And he didn’t even know it at the time. He and his Growblocks partner thought they were coming up with a new idea: commercial operations. In fact, he shares with RevOps Therapist and founder and CEO of Greaser Consulting, Jordan Greaser , that he thought “revenue operations” would never catch on. Now, Toni i...

“Probably 30% of the guests that hop on here have some story about how they didn't like me at first, and then they kind of did, and then they weren't sure.” Molly Grossman , Sales Manager at Upp Technologies , was prepared to hate Jordan Greaser , RevOps Therapist, founder, and CEO of Greaser Consulting when their paths crossed at Outreach. With mutual love and respect for each other now, Molly co...

Think of a time when you struggled, when life was hard, when going to work seemed almost impossible because your mind was somewhere else. Did you ask for help? Did you even know how? Ronnie Ashline , Technical Business Developer – Enablement at AWS, shares personal stories of times when she struggled. She shares lessons that she’s learned from these hard times with RevOps Therapist and founder and...

Odds are, if you work in sales or marketing, you’re ready to square up on one side of the ring to defend your opinion. Who should write sales copy: sales or marketing? Sales knows the voice: one human reaching out to another. Marketing knows the brand and wants to protect it. It’s a never-ending tension. RevOps Therapist, founder and CEO of Greaser Consulting, and sales guy at heart, Jordan Grease...

Health. It looks different for everyone. It feels different for everyone. Coming out of a pandemic, it’s something that has been on people’s minds. Whether you’re sitting in the office, at a desk, or you’re sitting at home all day, how can you make sure you’re doing what’s best for your body so your body, in turn, can do its best for you? RevOps Therapist and founder and CEO of Greaser Consulting,...

It seems as though, every time you log into LinkedIn, another company has laid off hundreds of employees. With so many people now endlessly scrolling Indeed for work, or more specifically, their dream job, how do you keep your spirits up and stand out from the crowd? Bob Gardner , career coach founder of CareerPioneer , shares his experience and expertise with RevOps Therapist and founder and CEO...

It’s a cliché. But for some reason, it seems that many people in SaaS believe it. Chris Leon , now Senior Sales Execution Consultant at Greaser Consulting and “old dog,” has proven time and again that he can learn new tricks. That’s why RevOps Therapist and founder and CEO of Greaser Consulting, Jordan Greaser , called Chris and recruited him to be the first employee here. Chris shares his experie...

David Breshears was a graduate student and assistant professor. Now, he’s in sales, the self-proclaimed Chief Revenue Mechanic of Silicon Hills Revenue Lab . RevOps Therapist, founder, and CEO of Greaser Consulting, Jordan Greaser , started in sales and is currently working toward his PhD. What do academics have to do with generating revenue? More than you’d think. Breshears thinks about sales dif...