Retail Remix

This episode is brought to you by National Retail Federation . AI is quickly becoming a new front door to commerce. Instead of beginning their shopping journeys on Google or a brand’s website, more consumers are turning to tools like ChatGPT, Gemini and Perplexity to research products, compare options and decide what to buy.  For brands, that shift raises a bigger question: how do you maintain a d...

The product catalog is one of commerce’s oldest tools, but in wholesale, it remains surprisingly central to how business gets done. Buyers still use catalogs to evaluate assortments, compare pricing and decide what to stock. The problem is that traditional catalogs were built for a much slower world, leaving sales teams working with static PDFs, outdated product information and little visibility i...

This episode is brought to you by KWI. Shoppers are walking into stores armed with more than a shopping list. AI is helping them research products, compare prices and evaluate brands before they ever arrive, creating a new challenge for associates who need to answer increasingly specific questions while keeping the in-store experience moving. The opportunity for retailers isn’t simply adding more...

AI, creators and commerce media are transforming how retailers reach consumers, but figuring out where to invest is getting more complicated. As discovery shifts beyond traditional search and shoppers become increasingly value-conscious, marketers need to understand not only where consumers are spending their time, but what actually earns their attention. Ruth Mortimer, Global President of Adverti...

Sizing may not get the same attention as assortment planning, allocation or inventory optimization, but getting it wrong can have a significant impact on retail margins. When core sizes sell out while others linger on clearance racks, retailers face lost sales, excess inventory and frustrated customers.  In this special Retail Remix Deep Dive, host Kate Robertson sits down with James Theuerkauf, V...

This episode is brought to you by Lightspeed . The baking aisle has been dominated by the same legacy brands for decades. But Lindsay Hancock, Founder of My Better Batch , saw an opportunity hiding between value-focused mixes and highly specialized products: a premium shortcut that could deliver the taste and experience of homemade without the work of baking from scratch. After helping to build Cr...

This episode is brought to you by Lightspeed . Parents are paying closer attention than ever to what goes into their children’s food, but making healthier options accessible at scale remains one of the industry’s biggest challenges. In this episode of Retail Remix , Kate Robertson sits down with Katie Marston, Chief Marketing Officer of Once Upon a Farm , to discuss the company’s recent IPO, its m...

This episode is brought to you by Lightspeed . From fiber maxxing and liver health to GLP-1 support and protein-packed everything, wellness trends are evolving faster than ever. For retailers, the challenge isn’t just keeping up, it’s helping customers separate hype from lasting habits. In this episode of Retail Remix , Kate Robertson sits down with Sharon Leite , CEO of The Vitamin Shoppe , to di...

Subscription acquisition may be slowing, but that doesn’t mean consumers are falling out of love with subscriptions. Instead, they’re becoming far more selective about which services earn a permanent place in their monthly budgets. In this episode of Retail Remix , Kate Robertson sits down with Rachel Sheriff , Chief Customer Officer at Recurly , to unpack the findings from the company’s 2026 Stat...

This episode is brought to you by KWI. As AI reshapes the grocery industry, independent retailers face a critical question: will the technology help them compete, or widen the gap between them and national chains? In this episode of Retail Remix , Kate Robertson sits down with Tal Zlotnitsky, Founder and CEO of Breez AI, to discuss why he believes AI represents both the biggest threat and the grea...

This episode is brought to you by KWI. Instacart recently crossed $1 billion in quarterly revenue, and alongside its impressive marketplace growth, it’s also evolving into a powerful technology partner for retailers while continuing to redefine the digital grocery experience. In this episode of Retail Remix , Kate Robertson speaks with Ryan Hamburger , Chief Commercial Officer at Instacart , about...

This episode is brought to you by Lightspeed . Summer can be one of the trickiest seasons for retailers. Inventory needs to move before fall arrives, demand can shift with changing weather patterns and teams are already looking ahead to the next major buying cycle. In this special bonus episode of Retail Remix , Kate Robertson sits down with Marie Baldauf-Lenschen, Director of Supplier Network Par...

Retail media has quickly become one of retail’s most important growth engines, but Ace Hardware is taking a different approach. One that’s built around local ownership, community relevance and real-world customer needs. In this episode of Retail Remix , Kate Robertson speaks with Molly Hjelm , CVP of RedVest Media , Ace Hardware’s retail media network, about launching a full-funnel RMN in just six...

As AI-generated content floods the internet, shoppers are increasingly looking for something harder to fake: real human opinions. In this episode of Retail Remix , Kate Robertson speaks with Anna Haffner, Senior Director of Large Customer Sales at Reddit, about how the platform is becoming a powerful force in retail discovery and commerce.  Anna explains why shoppers are turning to Reddit for trus...

David’s Bridal may be best known for wedding dresses, but the brand’s next chapter is about something much bigger: becoming a digital platform for the entire wedding journey. In this episode of Retail Remix , Kate Robertson speaks with Elina Vilk , President and Chief Business Officer of David’s Bridal , about how the 75-year-old brand is transforming from a dress retailer into an AI-powered weddi...

For years, fashion brands chased younger consumers online, but Frances Valentine has found its edge by doing the opposite. Building a vibrant, social-first brand experience around women 50 and up. In this episode of Retail Remix (and the first hosted by new Retail TouchPoints Editor-in-Chief Kate Robertson), Kate sits down with Katherine Brodie, CMO of Frances Valentine, to discuss how the brand i...

DTC success used to hinge on cutting out the middleman. Today, the real growth opportunity is knowing how to show up everywhere customers shop. In this episode of Retail Remix , host Nicole Silberstein speaks with Arsalan Rahbarpoor, Founder and CEO of AquaSonic, about how he built an Amazon-native oral care brand that now sells across Walmart, Target, Walgreens, Best Buy and TikTok Shop. Arsalan...

In an era of tariff swings, rising costs and AI-powered deal hunting, pricing has become one of the most complex (and consequential) levers in retail. In this episode of Retail Remix , host Nicole Silberstein speaks with Revionics’ Matt Pavich about how retailers are using AI-driven pricing to stay competitive without eroding consumer trust. Matt breaks down the difference between dynamic pricing...

If you’ve ever stood in the grocery aisle staring at a wall of “clean,” “natural” or “better-for-you” labels and wondered what any of it actually means, you’re not alone. In this episode of Retail Remix, host Nicole Silberstein speaks with Anna Vocino — actor, comic, cookbook author and founder of Eat Happy Kitchen — about what it really takes to build a clean-label CPG brand in a market dominated...

Most people know Pandora for its iconic charms, but far fewer realize the company is the largest jewelry brand in the world by volume — producing more than 100 million pieces a year. In this episode of Retail Remix, host Nicole Silberstein speaks with David Walmsley, Chief Digital and Technology Officer at Pandora, about how the brand is modernizing its business without losing sight of what it rea...

After years of hype around live shopping in the U.S., Whatnot looks like it might be one of the first companies to truly make the model stick at scale. In this episode of Retail Remix, host Nicole Silberstein speaks with Whatnot’s VP of Categories and Expansion Armand Wilson about why the platform’s community-first approach is resonating with Western consumers. Armand explains how Whatnot evolved...

If you still think Snapchat is just for teenagers, you may be missing one of the most underappreciated growth channels in digital advertising. In this episode of Retail Remix , host Nicole Silberstein speaks with Sidharth Malhotra, Global VP of SMB at Snap, about why Snapchat is becoming an increasingly important platform for small- and mid-sized brands looking to acquire new customers. Sid explai...

With more than 120 million listings and millions of active sellers, Etsy operates one of the most unique marketplaces in retail. But surfacing the right products for the right buyers requires more than algorithms alone. In this episode of Retail Remix, host Nicole Silberstein speaks with Mary Andrews, Head of Global Merchandising at Etsy, about how the company balances human insight and instinct w...

In the crowded activewear market, Beyond Yoga has built its brand around something deeper than product: comfort, body inclusivity and the belief that wellness should feel good — not unattainable. In this episode of Retail Remix, Nicole Silberstein speaks with Katie Babineau, CMO of Beyond Yoga, about how the brand has scaled its presence while staying rooted in the values that built its loyal comm...

AI may be everywhere right now, but for Stitch Fix, it’s been foundational for 15 years. In this episode of Retail Remix, Nicole Silberstein sits down with Tony Bacos, Chief Product and Technology Officer at Stitch Fix, to explore how the brand blends data science and human instinct to power personalized styling at scale — and how that balance is helping fuel a business turnaround. Tony shares how...