Off the Clock

Episode Summary: In this episode, Gwen and Whitney speak with lawyer coach, Steve Fretzin, about how lawyers can create a law practice that truly supports their life. Steve shares practical strategies for qualifying clients, saying “no” with confidence, and focusing on meaningful, profitable work. He also highlights the importance of community, mindset, and becoming a student of both the practice...

Episode Summary In this episode, Steve Fretzin shares how lawyers can stop chasing clients and start building authentic, profitable relationships through his “Sales-Free Selling” approach. He explains how to create a predictable business development process, find your niche, and gain control of your legal career—all without feeling like a salesperson. If you’ve ever felt stuck between wanting more...

Gwen and Whitney sit down with business development coach Steve Fretzin to explore how lawyers can grow their practices without “selling.” Steve shares how he helps attorneys build systems for client growth, overcome ego barriers, and turn consistency into success. He also shares stories of lawyers who doubled their books of business through simple, repeatable strategies. Key Timestamps: 00:00 – G...

Episode Summary: In this episode, Gwen Griggs and Whitney Harper dive into the concept of deliverables-based pricing and why moving away from the billable hour can transform a law practice. They share their journey of trial and error with flat fees and how they developed a dynamic, client-focused pricing model that prioritizes value over time spent. What You Will Learn in This Episode: The pitfall...

Episode Summary: In this episode, Gwen Griggs dives into the challenges and opportunities lawyers face when deciding whether to operate as generalists or specialize in a niche. Gwen explores how focusing on ideal clients, niching down, and building domain expertise can increase profitability, improve client experience, and create a more sustainable, enjoyable law practice. What You Will Learn in T...

Episode Summary: In this powerful episode, Gwen Griggs shares the importance of viewing your law firm not just as a practice, but as a thriving business designed to generate profit, purpose, and long-term sustainability. She discusses how lawyers—whether solo practitioners, firm partners, or in-house counsel—can adopt business principles to create more efficient, profitable, and fulfilling practic...

Episode Summary: In this episode of Off the Clock, co-hosts Gwen Griggs and Whitney Harper tackle one of their favorite topics: law firm metrics. They explain why traditional measures like billable hours, realization rates, and origination credit often create misalignment, wasted time, and even toxic firm cultures. Drawing on their experiences in both business and law, Gwen and Whitney reveal why...

Episode Summary: In this premiere episode of Off the Clock, co-founders of ADVOS Pro, Gwen Griggs and Whitney Harper, share why they broke up with the billable hour and how lawyers can do the same. Together, they reflect on their early experiences in big law, the frustrations of tracking hours instead of results, and the turning points that led them to create a new model of practicing law. By draw...