No Vacancy Live!

During The Lodging Conference, Glenn Haussman speaks with Rob Leven, Chief Investment Officer and Principal at TPG Hotels, to discuss the evolving hotel economy post-COVID and where real opportunity is uncovered. From shifting travel trends to capital investment strategies, Rob shares expert insights on how TPG Hotels & Resorts is navigating the new normal. Key Highlights: • Post-COVID hotel econo...

We're diving deep into extended stay hotel profitability with International Hospitality Technology Hall of Famer Cindy Estis Green, the Co-founder and CEO of Kalibri Labs. We're joined by cohost Doug Artusio, Founder of the Extended Stay Lodging Association, to explore how data-driven insights are reshaping the extended stay market. In this episode, we cover: Kalibri Labs: Gathering data from 30,0...

The President of Staypineapple Hotels Dina Belon, and Pineapple loving Dr. Producer Suzanne join Glenn and Craig for pineapple inspired cocktails and bad jokes that cut to the core. See, like that one.

Join Glenn as he visits the legendary Mohegan Sun, a property he's been visiting since it opened in 1996. Jesse Sturges, Director of Strategic Marketing at Mohegan Sun shares evolving marketing and operations strategies at one of the most iconic casino resorts in the country. Main Takeaways: • The evolution of Mohegan Sun since 1996 and how it continues to adapt. • How Mohegan Sun leverages its un...

In the latest  Hotel Business  Hot Topics session, "Smart Technology: Solutions for Higher Profitability and GS Scores," in partnership with  Procell InSite ,  Glenn Haussman , founder/host, No Vacancy Live podcast, joins a panel of industry leaders to discuss how the right technology can improve hospitality operations, help the bottom line and improve guest satisfaction scores.   Watch the video...

Tom Groebe is a hotelier, content creator and rising superstar. Glenn and Craig ask why he would come on Friday Night Audit. Grab a drink and join us for some happy hour laughsto kick off the weekend.

Are interest rate cuts about to shake up the hotel industry? Our latest podcast dives deep into this hot topic with Anthony and Glenn! 📉 Here's a taste of what we discussed: Will a half-percent rate cut really change the game for hotels? How are rate cuts greasing the wheels for hotel deals and lending opportunities? As we approach 2025, why are rising salaries, taxes, and expenses concerning hot...

In this episode of No Vacancy Live, Glenn has a phenomenal guest— Monika Nessbach - NCIDQ, RID, MBA, IIDA from DESIGNBAR . Together, they discuss the evolving world of hotel design, including experiential spaces, biophilia, and how social media is reshaping how guests interact with hospitality environments.   Tune in as Monika shares her insights on:   The importance of Instagrammable moments and...

Interim CEO of the American Hotel and Lodging Association (AHLA), Kevin Carey shares the latest legislative updates impacting the hospitality industry, including upcoming per diem rate increases and some insane and controversial potential legislation in New York City. Key discussion points include: Per Diem Rate Increases : Effective October 2024, lodging and meal allowances for federal travelers...

Join Glenn and Craig for a "hilarious" and laid-back episode of Friday Night Audit, our Happy Hour Comedy Podcast! This week, we're thrilled to welcome Michael Koch from the Michael Koch Group, a first-time guest who brings a wealth of experience and a great sense of humor. Grab your favorite drink and get ready for some real-time networking, funny stories, engaging conversations, and not so good...

Designer Paul Bishop shares his expertise on creating unforgettable hospitality experiences. From his work in Dubai's iconic developments to his latest projects, Paul discusses the power of design in shaping memorable guest journeys. Discover how he blends creativity, functionality, and storytelling to craft unique and captivating spaces. Learn about the latest trends in hotel design, the importan...

Join us in this insightful episode as we dive into the fascinating journey of Paul Novak, a seasoned hotel industry veteran with over 54 years of experience. Paul shares his story, from his early days in hotel development to his involvement with the extended stay segment, including his experiences with iconic brands like Marriott, Residence Inn, and Woodspring Suites. Discover the secrets behind h...

Jeff Thomas is VP of Marketing at My Place Hotels. We chatted about the unique marketing strategies required for extended-stay hotels. Recorded during the My Place Hotels Annual Conference, this episode covers: • How My Place leverages its brand website and OTAs to attract long-term guests. • The importance of storytelling in creating an emotional connection with potential guests.  • New technolog...

Ryan Rivett, is not just a CEO but the driving force behind My Place Hotels. We discuss discuss the incredible growth and vision of the brand. From the company's 6th convention to the introduction of "My Place 3.0" and the future of the conversion brand Trend, Ryan talks about the company's unique approach to blazing new trails, how they are empowering the next generation of leaders, and the impor...

Irene Roberts, VP of Loyalty at My Place Hotels of America, and I are kicking off the My Place 2024 Conference in Tucson. We discuss the significance of guest loyalty in the hospitality industry, particularly in the economy sector. Irene shares how My Place Hotels' loyalty program, Stay Rewarded, enhances the guest experience by offering immediate rewards for long-term stays. We also discuss the c...

Mike Stengel is back and he brings the new GM for the Gaylord Pacific Resort & Convention Center to talk about all the amazing things happening with this project.

Grab your favorite drink and join the barely tolerable duo of Glenn Haussman and Craig Sullivan for the 150th episode of Friday Night Audit! This podcast, which somehow made it this far, is like hanging out at a bar after a hotel conference—if that bar had a low cover charge and no dress code. In this very 'special' episode, Bruce Ford, CJ Arlotta, Producer Dave, Dr. Producer Suzanne and more join...

Ignore vegans at your peril!!! Today we discuss the vegan cuisine trend in the hospitality industry. Meredith Marin , CEO of Vegan Hospitality, shares insights on how hotels can boost profitability and enhance sustainability by offering plant-based menu options. Learn about the importance of menu engineering, overcoming guest hesitations, and creating a seamless dining experience for all guests. K...

It's RFP (Request for Proposal) season! Cesar Wurm , VP of Commercial and Premium Brands at IHG Hotels & Resorts joins us to explore crucial topics you need to know to maximize success with group business.   Main Points: Understanding RFP Season: What it is, why it matters, and how it impacts the hospitality industry.   Market Projections: Cesar discusses the anticipated 2-3% growth in the coming...

We're getting ready for an end of summer blast here on FNA and we're joined by Alex Coury, CEO and Founder at Coury Consulting, who's better at impersonating celebrities than Glenn is impersonating a podcaster.

The ultimate guide to extended stay with Glenn McFarland, VP at Choice Hotels' Extended Stay brand, and co-host Matt McElhare, VP and Segment Lead at Choice Hotels International. We're digging into the unique opportunities within the extended stay segment, sharing valuable lessons from industry pioneer the late Jack DeBoer, and discussing how to achieve success in this growing market. Whether you'...

It's back to school week here for me as I've got two kids off to college. So I spoke with Rachael Hood, Senior Editor of Travel at US News & World Report, who just named the 20 Best College Town Hotels to see what it takes to be a top college town in 2024. With a focus on location, traveler reviews, and real customer experiences, Rachael shares what makes these hotels stand out.  Key discussion po...

Wayne Tabor may be a hotelier, but we love he's also on a competition BBQ team in his home town of Memphis. Grab a drink and join us for some happy hour laughs and BBQ techniques and tipos.

Shane Green, Founder and President of SGEi, talks about how to inspire people and companies to move beyond the mundane and out of status quo to exceed the expectations of their employees and customers. What are ways that organizations can attract the right talent, retain that talent, and wow the customer?

I caught up with Dina Belon, President of Staypineapple Hotels Inc. during the Southern Lodging Summit, where she shared insights on optimizing hospitality operations through implementing cutting-edge technology and personalized guest experiences. Key highlights include: Optimizing Tech Stacks: Insights into Staypineapple's recent tech stack overhaul and the challenges of integration. Personalized...