No Vacancy Live!

McKibbon Hospitality celebrates 100 years in business—and President Bruce Baerwalde joined hosts Glenn Haussman and Dr. Suzanne Bagnera on No Vacancy Live to share how the company continues to thrive. In this episode: ✔️ How McKibbon grew from operating Piggly Wiggly grocery stores to nearly 100 hotels ✔️ Why a culture of trust and "family" keeps associates engaged for decades  ✔️ The strategy beh...

Hotel owners face pressure from rising costs, subdued RevPAR growth, and a challenging deal environment. But opportunities still exist. In this episode of No Vacancy Live , Glenn Haussman and Dr. Suzanne Bagnera talk with Paul Sacco, Chief Growth & Development Officer at PM Hotel Group , about how owners can adapt and thrive. You'll learn: ✔️ How margin pressures—insurance, labor, utilities—impact...

Jonathan Falik is CEO at JF Capital Advisors. We advised him that if he wants to keep his capital he shouldn't join myself, Craig, Producer Dave and Dr. Producer Suzanne for some cocktails and laughs to kick off the weekend.

Guests want authentic stays — not cookie-cutter hotels or hidden cleaning fees. Craft lodging delivers, and Mark Reichle, CEO of Select Registry joins Glenn Haussman and Dr. Suzanne Bagnera on No Vacancy Live to explain how.   What you'll learn:   ✔️ Why Select Registry properties combine independence with quality standards ✔️ How innkeepers create authentic #hospitality connections with guests an...

Chefs don't just cook, they create experiences. And when you're serving meals on a yacht or private estate , the stakes get even higher. On No Vacancy Live , Dr. Suzanne Bagnera and I spoke with Adrienne Gang —yes, from Below Deck and now program developer at FIU Chaplin School of Hospitality . Adrienne designed a groundbreaking course that prepares chefs to thrive in the #yachting, #privateestate...

Hospitality Pirate Chris Baggett joins Glenn, Craig, Dave and Suzanne for some yo ho hos and a bottle of rum to kick off the weekend. Join us for a cocktail and some laughs!

Extended stay dominates today's #hospitality development pipeline —and I spoke with Bruce Ford, SVP at Lodging Econometrics , on No Vacancy Live to break it down. Here's what we covered: 👉 Developers signed 39% of all new hotel projects as extended stay brands 👉 34% of rooms in the pipeline belong to extended stay 👉 Franchise giants like Marriott, Hilton, and IHG push new prototypes that reshap...

The latest  Hotel Business  Hot Topics session, "Optimize and Automate Your Procurement to Fuel ROI," in partnership with  Entegra , explored how hotel operators are balancing rising costs, supply chain volatility and guest expectations, while using technology and strategic partnerships to strengthen operations. Moderated by  Glenn Haussman , founder/host,  No Vacancy Live  podcast, the panel incl...

Not every career starts with the corner office — Mike Neubecker shares with #NoVacancyNews his story from hourly front desk clerk at MGM Grand back in 1993 to President & COO of MGM Grand, New York-New York, and Excalibur. That's three of the most iconic #MGMResorts properties on the Las Vegas Strip! In our conversation, Mike shared insights on: 🏨 How he rose from the front desk to running three...

I spoke with Suraj Bhakta, CEO & Chief Legal Officer of NewGen Advisory , for # NoVacancyNews  about what's really happening in today's hotel market. Suraj broke down why #PIPs have become one of the biggest roadblocks in #hospitality deals—lenders reluctant to fund them, costs rising, and brands sometimes using them as leverage in negotiations. We also covered: 👉 How #inflation and tariffs are d...

Thrilled to join Dr. Suzanne Bagnera on No Vacancy Live as we caught up with our longtime friend Leora Lanz , author of Developing Your Marketing Mindset: Real World Lessons from Hospitality . Leora has spent more than a decade teaching at Boston University , blending consulting expertise with case studies to prepare the next generation of #hospitality leaders. She reminded us why every business n...

No guest, just unadulterated Glenn, Craig, Dave and Suzanne joins from the road... literally!

This story is living what I have been preaching: Keep humanity in hospitality.  At Saint John's Resort outside Detroit, they're all in on this concept; and a whole lot more.   Kevin Doyle, COO of the Pulte Charitable Family Foundation, and longtime friend of the show Chris Green, President of Humanitarian Hotels share their story, and it blew me away. This isn't just another #luxuryresort. Here's...

On the latest No Vacancy podcast, Anthony Melchiorri and I had a great conversation with Blair Wills, CEO of StepStone Hospitality , and Michael Broadhurst, COO of StepStone Hospitality . StepStone has grown from a single property in 2007 to a 30-hotel portfolio today —and they're at that critical inflection point where management companies have to decide if they're going to stay lean or scale up....

Glenn is at a bar on Macinac Island at the Inn at Stonecliffe with longtime friend of the show Chris Green He's now President at Humanitarian Hotels which that company owns. Craig and Producer Dave are probably ealoous, but we're all having some cocktails and laughs to kick off the weekend!

Not many CEOs start their careers bartending at 18 — but that's exactly how Bill Hornbuckle, CEO of MGM Resorts International, got his start. In this incredible #NoVacancyNews conversation, Bill shares how he went from bussing tables at the Jockey Club to leading one of the biggest names in hospitality. We talked about: •    🍸 Lessons learned behind the bar that shaped his leadership style. •    ...

I just had a fantastic conversation with Emily Wright , VP & Global Brand Leader at Hyatt, along with my buddy Anthony Melchiorri. Emily's been with Hyatt for nearly 20 years, and the passion she brings to the role is clear. We covered a lot of ground, but here's what really stood out to me: Hyatt has grown from 4 core brands to a wide-reaching portfolio—and they're still expanding. The launch of...

What's really happening in the global hotel pipeline? Glenn Haussman sits down with Bruce Ford, SVP at Lodging Econometrics, to break down the numbers, trends, and transformations shaping hospitality development worldwide. From luxury's evolution into intimate, multi-gen-friendly resorts to the rise of dual-brand properties and strategic conversions, this episode delivers insights that matter to o...

New Orleans isn't just about beignets and brass bands—it's a test case for how hotels handle unpredictable demand. I spoke with Ken Jacques, GM of Le Meridien New Orleans , which is operated by Stonebridge, about how he's planning for 2026 and what it really takes to run a hotel in a city built on events. Here's what stood out: Hotels can't just copy last year's budget — they're recalibrating dail...

What's shaping the future of hotel development beyond the U.S.? In this hashtag # NoVacancyNews , Bruce Ford of Lodging Econometrics and I break down the latest pipeline data across EMEA—and what it means for owners, operators, and investors. 🔑 Key insights: Why conversions are becoming the biggest story in Europe after a decade of limited activity How unique land and building lease structures sh...

How can hospitality education keep pace with the evolving workforce, shrinking attention spans, and the rise of AI? In this # NoVacancyNews , I'm joined by Dr. Suzanne Bagnera and Dr. Peter Ricci. We're tackling one of the most pressing issues in our industry: attracting and preparing the next generation of hospitality leaders. 🔑 What we cover: Why enrollment in hospitality programs is dropping—a...

From Aspen in the 1970s to Maui today, CoralTree Hospitality has been shaping the residential resort and vacation rental space long before it was trendy. In this #NoVacancyNews, Glenn and Anthony sit down with Mike Cuthbertson , Managing Director of the CoralTree Residence Collection, to talk about: How CoralTree blends hospitality standards with vacation rental flexibility The unique challenges o...

The Peabody Memphis is more than a luxury hotel — it's a living piece of history. From its famous duck march to welcoming presidents and celebrities, this property continues to set the standard for Southern hospitality. In this episode, I talk with Doug Browne, President of The Peabody Memphis , about what it takes to run a century-old icon while keeping it fresh and profitable. 💡 What you'll lea...

Asia Pacific is driving nearly half of the world's hotel construction — but the trends look very different when you separate China from the rest of the region. I'm joined by Bruce Ford, SVP at Lodging Econometrics, to break down the numbers and explain what they mean for the hospitality business. 💡 What you'll learn in this episode: Why China is finally seeing a wave of upscale and boutique hotel...

Boutique hotels are more than just design statements — they're lifestyle-driven businesses that can transform communities and create powerful guest loyalty. In this episode of #NoVacancyNews, Stephen Wendell , CEO of Mountain Shore Properties, talks about what makes #boutiquehotel projects work — and how his company approaches development in unique markets. 📌 Key takeaways: • How boutique hotels...