NET Gain (Networking, Encouragement, Training)

Snow, landscape, and service‑industry companies often face the same exhausting cycle: high turnover, no‑call/no‑shows, low morale, weak accountability, and teams that fall apart during peak season. These issues feel like “people problems,” but they all point to one root cause, low employee engagement.   In this follow‑up to Part 1 of the Employee Engagement series , Evan reveals how engagement dir...

Many snow, landscape, and service companies struggle because their teams simply aren’t equipped with the skills, confidence, or leadership support needed to perform at a high level. When training is inconsistent, or missing altogether, owners end up with avoidable mistakes, frustrated employees, and constant turnover that drains time and profit. In this NET Gain Live session, Thane Isaacs breaks d...

Snow operations prep and work can feel overwhelming, especially when you’re short on experienced equipment operators. In this episode, Aron Rodman and Harry Steldt share how Extra Mile Snow tackled that challenge by building strong crew connections and leveraging Wolf America Loaders for efficiency. Discover practical strategies to recruit, train, and retain top talent while creating a workplace w...

Snow operations fall apart when teams are unprepared, communication breaks down, and leaders feel like they’re constantly reacting instead of staying ahead of the storm. Those gaps create stress for your crews, frustration for your clients, and missed opportunities to build the kind of team that returns year after year. In this NET Gain Live conversation, Kory Grace shares decades of in‑the‑trench...

Many snow, landscape, and service companies battle the same recurring issues: high turnover, chronic absenteeism, low morale, and inconsistent performance. These symptoms aren’t random, they are the direct result of low employee engagement, and they quietly drain profit, productivity, and leadership energy year‑round. In this episode, Evan breaks down what employee engagement actually is and how u...

Most snow and landscape companies lose money every winter because they don’t actually know how much salt they’re putting down. Over‑application eats away at margins, damages client trust, and hurts the environment, while under‑application risks safety, service failures, and callbacks. Operating on guesswork puts your team, your profitability, and your reputation on the line. In this episode, Craig...

Most snow, landscape, and service companies invest in software hoping it will fix their operational headaches, only to end up using 30% of what they bought. The result? Confusion in the field, frustrated teams, scattered data, and leaders who feel like they’re paying for a tool that never delivers. In this episode, Evan sits down with Bart Huber of Yeti Software to show you how to turn software ch...

Many snow, landscape, and service companies struggle with the same core challenge: they can’t find, develop, or keep the right people. Turnover drains momentum, seasonal retention suffers, and leaders feel stuck repeating the same staffing battles year after year. In this episode, Evan Tachoir shares the passion that drives Jack of All People Trades, and how that passion directly solves the people...

Many snow, landscape, and service companies get stuck doing things “the way they’ve always been done,” which leads to stalled growth, disengaged teams, and missed opportunities to develop people. When leaders don’t adapt, innovate, or invite feedback, their workplace and their workforce stop progressing. In this NET Gain Short, Evan shares how a simple experiment, free lunc...

Seasonal crews are essential to snow operations, but too often they show up undertrained, overwhelmed, and unsure of expectations. That lack of preparation leads to mistakes, slow performance, safety risks, and frustrated full‑time staff. When the storm hits, you feel it: gaps in training quickly turn into gaps in service. In this episode, Steve Smythe breaks down how to transform unprepared seaso...

Snow, landscape, and service companies lose countless hours, and dollars, every winter because their crews are equipped with tools that slow them down instead of setting them up for success. Inefficient plows, outdated equipment, and the wrong tools for the job lead to longer routes, higher labor costs, and teams who feel like they’re fighting their equipment more than the storm. In this episode,...

In many snow, landscape, and service companies, operations fall apart when accountability isn’t clear. Missed details, inconsistent performance, and finger‑pointing lead to frustrated crews, upset clients, and owners who feel like they’re constantly putting out fires instead of improving their operation. In this episode, veteran snow operations leader John Mocharko breaks down how to move from bla...

Career paths don’t build themselves , and without them, even your best people eventually stall out, burn out, or walk out. In this episode, we break down how snow, landscape, and service companies can turn day‑to‑day job chaos into clear, motivating career trajectories that keep employees growing and sticking around. You’ll learn how to identify growth opportunities inside your organization, creat...