Manage with Confidence

In this episode, we hear from organizational psychologist and New York Times bestselling author, Dr Liane Davey. Liane’s written numerous books, including The Good Fight: Use productive conflict to get your team and organization back on track . We look at why and how conflict can be helpful for teams and organizations, and Liane talks us through the concept of conflict debt. We also discuss strate...

When it comes to conflict at work and in your team, do you fight? Do you flee? Or do you freeze? There’s something about conflict that taps into that primal part of us. In this episode, listener ‘M’, is a manager with a problem. They have two team members in conflict and it’s causing problems in the wider team. Listen as Hayley takes M through a step-by-step conflict resolution technique that she...

In this episode, we hear from psychologist, coach and expert on feedback, Caroline (Caz) Katz. We hear about the psychological and psychodynamic mechanisms at play when it comes to these kinds of conversations and why so many of us, feedback giver or receiver, feel so fearful of them. We explore some of the practical things you can do to make feedback conversations meaningful and effective. Caz ro...

How confident are you in having feedback conversations? How helpful is the feedback you give? What do people think of the feedback you give? In this episode, Hayley looks at one of the main things that so many people managers struggle with – giving feedback. If this is something you struggle with then just know you are not alone! By the end of the episode, you’ll have a clearer understanding of wh...

MANAGE WITH CONFIDENCE gives people managers the tools, tips and skills to navigate the challenges of management. Your host is chartered psychologist and executive coach, Dr Hayley Lewis of HALO Psychology. Every fortnight, join Hayley to learn helpful, inspirational and practical advice and ideas. She’s the reassuring voice in your ear exactly when you need it. For more, go to the HALO Psychology...