Josh Bersin

Today I summarize my keynote from Unleash Paris this week, where I draw a line between generative AI’s birth in November of 2022 and the Railroad Era of 1873. Not only are the parallels uncannily similar, it points out that AI’s takeover of our economy has impacted employment, politics, and our teetering stock and bond market. I recommend you read two books after you listen to this. Th...

This week we launch our new book “ Superpowered, how AI Unlocks The Power of People, Leadership and Teams. Based on more than 100 case studies and years of research on organizations and careers, this book sets the stage for your future as a Superworker, Supermanager, or Supercompany. Whether you’re a human resources professional, a people manager, a business leader, or a professional prepari...

There’s a big flurry of interest in Job-Task Analysis (an old discipline) to break down jobs into tasks, categorize and inventory these tasks, and then “Voila,” you can build AI agents to automate these tasks. It sounds like a great idea. So data providers like Lightcast, Draup, SAP (TechWolf), Reejig, and Workday (using Stanford data) are busy building these huge “Job-Task...

Today, after in-depth meetings with Workday, SAP, UKG, Dayforce, Hibob, Gloat, and others, I’m ready to say “the SaaSPocalypse is over.” HCM is poised for massive growth ahead. And there’s more – I describe the five new “redefining” features of Agentic HCM (Human Capital Management) platforms and why this may unlock a $10 Billion new revenue market for maj...

Workday Rising Announcements: Sana as core interface, 17 major new Superagents including “autopilots” (that we call “monitoring agents”), Sana Concierge for self-service, Sana Coach for performance coaching, massive improvements to talent acquisition suite, Workday “work intelligence” to break down jobs into tasks and help build capacity and workforce planning,...

Now that corporate AI tools from Workday, SAP, Oracle, Databricks, ServiceNow and many others have hit the market, it’s time to think about how we apply AI strategically. In this podcast I introduce the idea of Business 2030 , a framework built from our HR 2030 architecture. The simple story is as follows. While it’s easy to think of gen AI as an “automation” technology, it...

This week SAP explained its new Joule Work and Autonomous Enterprise strategy at its SAP Connect conference. As you’ll hear, SAP is building a solid set of AI agents to compliment and automate many of its business processes and it’s now all live. What does this mean for HR? Well SAP customers now have lots to think about – including how Joule may interact with other agents, what...

There’s a raging debate going on about something called Superintelligence: the idea of a massive AI network that knows everything and does everything for us each day. Bill Gates, Dario Amodei, Elon Musk, Sam Altman, Peter Thiel, and Nick Bostrom are all talking about this, and they’re painting a future where we won’t have to work and entire industries and professions will vanish....

I’m really excited about the potential for Personal AI Agents. While GrokBot and Muse and Microsoft Autopilot (Scout) are very young (and not at all mature yet), we can now clearly see how personal AI is going to transform and disrupt our business lives. In this podcast I explain the architecture of HR 2030 , our reference blueprint for Agentic HR. You can see how personal agents, action age...

Andreas DeNeve , founder of TechWolf , believes AI can “infer” your skills with great precision. After years studying this problem TechWolf has built a variety of AI language models to observe and identify your skills and tasks, which then form the basis of many decisions in business. TechWolf monitors and indexes all your work activity and then builds a “skills context graph&#82...

News Corp , with more than $9 billion in revenue, is one of the most important and iconic media and digital real estate companies in the world. The company owns mastheads like The Wall Street Journal, Barrons, The Times, The Sun, New York Post, California Post, Factiva, Realtor.com, and other media and digital businesses that we rely on for news, information and commerce. News Corp also owns Harpe...

Perspectives on AI safety and alignment, and what you as a business leader need to know.  I’m attaching a good set of resources for you to read, this is a fascinating issue. Second, I introduce the idea of Business 2030 – the new, ai-powered operating model for business, which is coupled with HR 2030 . As you’ll hear, the new world of HR is going to become essential to your compa...

Today we launch the Jupiter release of Galileo , which we call “HR Intelligence for the Enterprise.” In this podcast I explain the history of Galileo, its evolving and new technical architecture, and how AI agents can revolutionize every aspect of an employee’s work life. As you’ll hear, Galileo is now the most trusted, efficient, portable source of global HR and management...

We are all living in a world of “beta products” from AI vendors, and whether we like it or not we’re stuck with the risks. Today I weigh in with my perspectives about what’s going on and how we, as consumers and builders, need to push back on Frontier Labs and force them to “fix” these issues. Lots to debate and I look forward to meeting many of you this Fall as...

Guess what. There is no AI jobs apocalypse, there’s an AI-fueled labor shortage. And this means human capital and leadership strategies will be more important than ever as we transform our companies around AI. It also means that you, as a professsional or frontline worker, are going to see yourself become Superpowered , as we discuss in our new book . And the world of HR is moving quickly aw...

What do you do when the funding that anchored your HR transformation disappears unexpectedly? For Seneca Polytechnic , a public college with 44,000 students in the greater Toronto area, the answer was redesigning the transformation itself. In this episode, we speak with Diana Mohan , Executive Director of Transformation and Change at Seneca Polytechnic — a 2026 HR Pacesetter Award winner — about h...

The BLS forecasts an almost flat growth in the labor market in the next decade yet US GDP is expected to grow by 22-24% cumulatively. In order for this to work we are all going to be focused on “labor productivity.” In this podcast I explain this new world of Superworkers and discuss why the word “labor” itself may be out of date. I also discuss why HR issues like org desig...

Rochana Golani , VP of Enablement at Databricks, is one of the most innovative and business-focused learning executives I’ve met. In this action-packed conversation Rochana shares the secrets of the company’s AI-powered dynamic training, learning, and enablement system, and how she runs internal and customer learning like a fast-growing business. Databricks is one of the world’s fastes...

Workday’s Q2 2027 earnings were a pivot point, showing how Workday has shifted to its “AI-Forward Future.” The company reported $600 Million of recurring AI revenue and a clear and confident position in the market. While Workday’s 12.8% YTY revenue growth is nowhere near that of a Frontier Lab, my takeaway is that Workday is here to stay and has a clear position in the agen...

Today I review the various jailbreaks by both OpenAI and Anthropic and the challenges which Frontier Labs are having with AI “alignment.” So in keeping with HR 2030 , I share some general advice and stay tuned for our detailed technical paper on this in the coming weeks. And as we debate the reliability, training, and alignment of models I also point out how the technology industry is...

Today I share some research we’re doing on wages in the inflationary “AI-economy.” While many people are studying the labor market (it’s a huge industry), it’s not hard to see that most wages are not keeping up with inflation, yet some are. As you’ll hear we now see the “Superworker” jobs and roles that are “inflation protected” and we al...

This week I wade into a global philosophical debate about whether advanced AI systems have consciousness. In other words, are they aware of their feelings and do they truly reflect on their own thoughts? Well we do know that LLM-based AI systems do “talk to themselves,” as new Anthropic has been studying in the J-Space . We also know that AI bots mimic feelings quite well and they try...

I’ve been talking with hundreds of companies about AI and employee issues, and in many ways the entire world of HR, management, and leadership has changed. Employers are worried about job redesign, AI solutions, skills, and strategic of high-volume hiring. They’re slowing the hiring process, trying to be more strategic about growth, with a frenzied push for productivity. And that word...

AI-powered recruiting has so much potential, yet job seekers, recruiters, and executives remain frustrated. This massive $100+ billion market is filled with AI systems that work very well, yet as you’ll hear, this market is still immature. Not only are job seekers increasingly frustrated with their difficulty finding a job, employers are complaining that they’re flooded with fraudulent...

Today I discuss Workday and the potential Silver Lake buyout, Meta’s personal AI strategy and it’s potential for business, update on Galileo, and our new research on frontline work. Most of today’s podcast is “analyst perspectives” but lots of direction is now clear. The GHRE Global HR Excellence masterclass starts in September: if you want a 12 week in-depth “M...