In Good Company Series

Every market creates a new opportunity for those willing to adapt. Luke, Jacqui and Rob explore what's happening in the current market and share the mindset, habits and conversations that separate great agents from everyone else. From managing expectations and maintaining momentum to focusing on what can be controlled, this episode is a practical reminder that while markets change, professionalism...

The conversation around women in real estate is evolving but the data tells a deeper story. Luke, Jacqui and Rob unpack the early insights from the Women in Real Estate Survey, exploring what’s really shaping participation, progression and performance across the industry. From the critical first two years to the realities of confidence, ambition and support structures, this episode highlights wher...

April tests discipline. With public holidays, school breaks and disrupted routines, it’s easy to lose momentum and even easier to justify it. Luke, Jacqui and Rob break down what this period really demands: planning ahead, protecting consistency, and refusing to write off weeks that still count. Because what gets missed now shows up in your numbers later. The conversation focuses on preparation, a...

The market has shifted quickly and many agents are now operating in conditions they’ve never had to navigate before. Luke, Jacqui and Rob unpack what’s happening on the ground, from reduced buyer urgency and wider expectation gaps to the rising pressure on agents to guide both buyers and sellers with more confidence and clarity. This episode explores what tough markets demand: sharper communicatio...

Underquoting is back firmly under the spotlight, with proposed legislation set to fundamentally shift how agents price, position and communicate property. Luke, Jacqui and Rob break down what’s changing, what it means in real terms, and where agents need to lift their game. This isn’t just about compliance it’s about accountability, pricing discipline and how well you actually know your market. Th...

The year isn’t over and January shouldn’t feel like starting from zero. Luke, Jacqui and Rob unpack how to finish the year with intent, plan with clarity, and create real momentum for 2026. From honest self-reflection and goal setting to vendor management over Christmas and setting up early-January meetings, this episode explores the routines, conversations and planning that turn a quiet period in...

What separates the good from the great? Routine. Luke, Jacqui and Rob get candid about their personal rituals, morning habits, and how they tackle procrastination — plus the small shifts that make a big difference to performance.

In today’s market, average service doesn’t cut it. Luke, Jacqui and Rob unpack what it means to deliver an elevated client experience, how to go beyond the transaction, personalise every interaction, and create a level of care that keeps clients coming back.

Coaching isn’t a quick fix - it’s an investment in growth. Luke, Jacqui and Rob explore the difference between coaching and training, how to find the right coach for your career stage, and why having “skin in the game” changes everything.

Culture isn’t just a buzzword - it’s what people feel when no one’s watching. Luke, Jacqui and Rob dive into what drives strong culture, how to protect it, and why it starts with leadership. From psychological safety to calling out poor behaviour, this episode explores how great culture is built, not bought.

In this episode of In Good Company Series , Luke Evans, Jacqui Barnes, and Rob Matheson break down the myth of “overnight success” in real estate. They reveal how discipline, consistency, and intentional structure - not luck. underpin long-term results. The trio share why proactive prospecting, daily metrics, and strong onboarding processes matter for both new agents and leaders and remind us that...

In this episode of In Good Company Series , Luke Evans (The Agency), Jacqui Barnes (Laing+Simmons), and Rob Matheson (Cunninghams) share how agents can capitalise on spring by breaking goals into 4–6 week sprints, maintaining wellbeing, and showing up with energy and purpose. They stress the importance of nurturing the “warm middle” of the database with value-driven touchpoints, listening to clien...

In this episode of the In Good Company Series , Luke Evans (The Agency), Jacqui Barnes (Laing+Simmons), and Rob Matheson (Cunninghams) explore how agents can grow from a solo operator into a strong team. They discuss when to hire, whether to prioritise admin or associate support, and why aligning roles to an agent’s strengths is crucial. With leadership, communication, and clear systems at the cor...

In this debut episode of In Good Company Series , Luke Evans (The Agency), Jacqui Barnes (Laing+Simmons), and Rob Matheson (Cunninghams) share practical strategies to help agents build momentum after winter and set up for spring success. From re-engaging your database with meaningful conversations to developing hyper-local knowledge and playing to your strengths, this episode highlights why execut...