HGS

Post Copy: Voices that spark change. In this special Pride Month episode of Sonic, we explore how stories can open minds, build empathy, and create space for every voice to be heard. Hear from our global LGBTQ+ ERGs as they reflect on Pride, the power of allyship, and what it means to truly belong. Tune in to the full episode here: https://hgsconnect.teamhgs.com/sonic/podcast/episode/26 #UnitedInP...

In our special Pride Month edition of SONIC, we’re joined by Aruna Ganesh Ram, Co-Founder of Breath Beings, to explore the power of storytelling in building inclusive workplaces. From navigating the challenge of bringing your authentic self to work to the subtle ways everyday interactions can foster belonging; this episode dives deep into what true allyship look like. Tune in to the full episode o...

AI is revolutionizing customer service! From chatbots to predictive analytics, discover how AI enhances efficiency, personalization, and support. Tune in as we explore the future of AI-powered customer experiences!

Welcome to a special episode of SONIC, where we kickstart our International Women’s Day celebrations! This year, we explore why IWD remains relevant today, the importance of allyship, and how we can collectively accelerate action toward gender equality. Joining us for this discussion are Shilpa Sinha Harsh, EVP, Global Corporate Communications, CSR, DEI & ESG; Charmaine Timothy, Author & F...

Let’s discover a step-by-step guide to creating an effective career development plan for growth. From self-assessment to setting SMART goals, explore strategies to advance your professional journey. Learn how to research career paths, develop key skills, and craft an actionable plan for success. Tune in and take control of your career path with us!

Get ready for an exclusive ‘Ask Me Anything’ with Tushar Sharan, Senior Vice President of Service Delivery, Jamaica & Colombia at HGS, as he shares insights and stories beyond the workplace. Tune in to gain a fresh perspective from one of our most inspiring leaders!

Join us as Ashish Chaturvedi, Senior Vice President of Operations at HGS APAC, takes part in an exclusive Ask Me Anything session. Get insights into his journey beyond HGS and discover a unique perspective from one of our top leaders. Tune in for an engaging and inspiring conversation!

Explore the mind-blowing potential of Generative AI in various domains. From art and music to problem-solving and business, discover how this groundbreaking technology is reshaping our world. Learn how it's being used to create stunning art, write compelling stories, and solve real-world problems. Tune in to get inspired and stay ahead of the new-age tech curve with us.

Let’s discover essential tips to help you thrive as a fresher in the corporate world. We'll explore everything from understanding your company culture to mastering professional etiquette. Learn how to make a strong first impression, become a time management pro, and set achievable goals. These are just some of the amazing tips you'll discover to excel in your new role and environment. Tune in now...

Dive into the extraordinary experience of our amazing people within HGS's inclusive and diverse culture. Explore how diversity and an inclusive environment promote a thriving workplace. Tune in now to listen to our HGS team members and their stories.

Explore the inspiring journey of Professor Krishna Misra in this special episode of 'Breaking Barriers with Science'. Delve into how her groundbreaking work in DNA research has positioned her as a luminary in Indian science. Discover the passion and perseverance that have driven her career and her commitment to mentoring the next generation of scientists. Join us as we celebrate the achievements a...

Step into the vibrant world of collaboration and determination with Team HGS! From achieving work-life balance to contributing to a progressive organization, our team shares their beautiful experiences. Summing up months as fast-paced and collaborative, our vibrant workplace is a reflection of their teamwork and commitment. Tune in and listen to our new joiners at HGS.

Step into the world of HGS with our incredible team as they share profound insights into the essence of customer service in this episode. Listen about the commitment and dedication they put in, revealing the key to delivering top-notch customer experiences. Stay tuned for a glimpse into what makes HGS a cool place to work!

Discover the journey of our dynamic new-gen talents! Explore with us as we unfold stories of determination, transformation, abundant support, and growth opportunities. Tune in to learn more about our team and our cool place to work.

Ready for a spectacular end to the year? Tune in now for the HGS Year-End Special. We're celebrating the highs, reflecting on the lessons, and sharing heartfelt messages from our leaders & people of #TeamHGS. Don't miss this special episode filled with warmth and cheer!

Explore expert tips to ease your pre-interview anxiety. From researching the company and understanding the role to mastering common interview questions and non-verbal communication, we've got you covered. Tune in now to level up your interview game and secure any position in the dynamic world of BPO.

Explore the importance of fostering leadership qualities, embracing innovation, and mastering decision-making in your stride toward professional growth. Fuel your career trajectory by attending workshops, staying updated with industry trends, and gaining insights. Tune in now to learn all about upskilling and its benefits for your career advancement.

Let’s explore the driving forces behind our digital team. From intelligent automation to expertise in cloud migration, we're shaping a globally collaborative workplace to enhance services. Stay tuned and delve into the world of positive workplace culture

Discover values, people, and heartwarming stories in expressions of thanks. Be a part of a cozy and uplifting experience that embodies the spirit of Thanksgiving. Tune in and fill your holiday with warmth and appreciation!

Listening to our HGS heroes celebrating Men's Day, shedding light on strength, resilience, and the importance of mental well-being is an experience that inspires us to break barriers, uplift one another, and redefine what it means to be strong. Let's unite in raising awareness, fostering honest conversations, and supporting the remarkable men in our lives. Stay tuned with us for a journey of motiv...

Get insights into the Customer Service world with our latest Spotify episode, where The Champion Team of HGS takes you on a revealing journey behind the scenes. Discover the secrets to a rewarding career in service and broaden your understanding of this vibrant industry. Tune in, as we promise to transform your perceptions and inspire your next move. Don't miss out—join us for an enlightening expe...

What makes Customer Service the backbone of any successful company? It's more than just solving problems. It's about genuine connections, adaptability, and a passion for excellence. With the HGS team leading the way, we're pulling back the curtain to reveal the heart and soul of this crucial industry. Our Spotify episode provides listeners with a holistic perspective—understanding the challenges,...

Discover the exciting world of technology and innovation with Nat Radhakrishnan - President and Chief Innovation Officer, HGS. In a special talk with DataQuest, Nat talks about the evolving workplace, digital transformation, and the profound impact of Generative AI in shaping the industry. Gain insight into India's promising trajectory and the 2047 Mission. Tune in now to catch a glimpse of the fu...

Achieve growth in various back-office roles with the top in-demand skills. Discover how back-office roles have evolved beyond just data entry and are now shaping the backbone of organizations. The list of trending skills goes from tech-savvy expertise to knowledge of basics of financial software and strategic prowess. Tune in with us now and explore all the essential skills that can propel your pr...

Are you ready to level up your career in call centers? Let's explore the important terms and key call center KPIs for an insightful journey. We're diving deep into essential KPIs, and industry terms, guiding you toward customer satisfaction excellence. Boost your potential, enhance your performance, and conquer the call center world. Hit play, tune in, and reach new heights in customer success.