Drew and Sam Talk Training

The guys get together for a book review, Presentation Essentials by Anne Bruce and Sardek Love. We liked the book so much, sorry spoiler alert, we asked Sardek to join us. To our surprise, he said yes! So join the three of us as we venture into how everyone is always presenting. How to create a catch phrase and where we’re going to keep this book, spoiler we do like it so on a prize table near you...

The guys discuss their recent Improve the Customer Experience joint training event. 2 days, so many slides and flip chart pages! The TLAs are flying in this one. Sam comments on Drew’s facilitation abilities during Holy *** Service and Drew gushes about Sam’s NPS session. The next ICE training event is in Ann Arbor. If you can’t make it there, the guys have an announcement you’ll want to hear! Reg...

This week the guys discuss the book, Think Again by Adam Grant. Will the guys debate this book with an open mind or preach and prosecute. Listen and find out where this book ends up. Mayonnaise. 

Drew jumps into the hotseat as Sam interviews him about a recent presentation in front of a group of his peers. What happens when your laptop lets you know you didn’t plug it in? Is it always sunny in San Diego? Virtual Reality training and the pizza grading tool?

In this episode, the guys have a special guest, Tim McIntyre. Tim spent years with the brand, gracing us with his presence on stage at many WWR. In fact, we learn how he got that gig, where Mr. Monaghan’s World Series ring is, and more. Share these podcasts with all of your friends, like us, follow us and subscribe! Reach out to  Drew  &  Sam . Check out the book list!   Visit  trainwithbty.com Vi...

The guys get into some social experimentation and talk about Pavlov’s dog. Will prizes generate behavior change? Is there a chance a very small investment could turn into a very large return? Do you want to sell more pizza and have more fun? The answers to these, and more in this must listen to episode. We've even got prizes for you when for follow, like, and subscribe   Reach out to Drew & Sam ....

The guys talk about accountability. How do we treat the teams better, make their jobs easier and YES! More fun? Do you concentrate or are you ready to use? We get a bit saucy! Cold sauce, please, no! Sam gets perplexed about jelly. Drew drops some thermodynamics in, thank you Dr. Drew! We cut, clip and date.  Can seconds really turn into minutes and then turn into dollars? Listen in to find out! R...

The guys thank Bobby for a great topic! Sam agrees with 2 out of 3. Aussie, Aussie, Aussie! Choose your own adventure. Two old guys try to be hip. Spoiler alert, EPIC FAIL! Are Sam and Drew becoming 1? They both hope the answer is no! We check out the Spacebook, hit the gram and do a little SQUACKING! Our expectations are that this episode helps you with expectations! Is Drew on pitch? Reach out t...

The guys sit down and talk a little about music before getting into the groove. Does muscle memory take over as they get back on topic? Or is the train a little bit off the rails this episode as they take a lighter approach this week. Reach out to Drew & Sam . Check out the book list!   Visit trainwithbty.com Visit fauserconsult.com   Click here for more information about ICE certification.

The guys sat down for their lengthy show prep to talk about their issues. They seem to have worked it all out and are ready to bring you another amazing episode. Wait, that's not right. They talked about common issues and how you can solve them to make your store run better! Last week they talked about killing sacred cows and this week Drew wants to beat a dead horse? Are those the only animal ref...

The guys go dark in this one! Check it out as they get into what a “sacred cow” is, how to identify it in your organization, and why sometimes they’re great and sometimes, well they need to go. If you haven’t subscribed, followed, or liked yet, what are you waiting for, a personal invitation? OK, we can do that or just hit the button yourself! Reach out to Drew & Sam . Check out the book list!   V...

A quick message from the guys about a chance to be in the room where it happens! Live training open to all Dominos leaders. Reach out to Drew & Sam . Check out the book list!   Visit trainwithbty.com Visit fauserconsult.com   Click here for more information about ICE certification.

It’s book review time again! Listen as the guys review “Be the best at what matters the most” by Joe Calloway. Check it out as Drew geeks out over chapter 6, can you hear Sam’s eye roll? Sam decides that old episodes on debates are worth revisiting and he’s right! Grab the book check from either of their sites,  Drew  or Sam . Like, follow, subscribe today! Reach out to Drew & Sam . Check out the...

Episode 86 Is a rollercoaster ride. From Cedar Point to Dexter, a stop in South Park and yes, we still read a book or two. Drew tells a story that proves the importance of just asking! We dive into another book written for folks on the continuous path to being the best leader they can be. Did we like it? Listen in and find out!! If you haven’t subscribed yet, please do! There could be a hat pin in...

In our ever-expanding search for TLAs, our guests introduce us to TBD! Who are our guests? President of Team Murph Mike Saigh and Director Erick Ortiz. We invited them on to celebrate their 100+ store. It also gives us a chance to celebrate 40k+ downloads! Mike and Erick explain how the success of Team Murph is tied to their beliefs and training to those beliefs. It’s almost like they listen to th...

The gloves come off as Drew and Sam debate what’s more important, product or service. You’ll have to listen in to see if service boy can win this one. Why do we wait for a good #2, second in command! Set a goal to listen to the episode, make a plan, execute it and lead by the right example, you won’t be disappointed. Have you subscribed yet? Do it now!! Reach out to Drew & Sam . Check out the book...

Join the guys as they discuss distractions and how to overcome them. Listen as Drew gets frustrated with a verbal tick and then bullied in editing. Sam decides no amount of show prep outweighs thoughts from a “pretty little head”!? RIP to the newest drinking game.   Reach out to Drew & Sam . Check out the book list!   Visit trainwithbty.com Visit fauserconsult.com   Click here for more information...

The guys talk to long-time friend of the show, Chris….shhh can we say his last name? Check out the crazy discussion around NASCAR, pizza at racetracks, podcasts about albums, 5 minutes on REO Speedwagon?!, and more. Most episodes the guys try to help you run your store better or give you a bit of information to make your lives easier. This is not one of them. Enjoy the banter, laughter, and rock &...

The guys finish up a great conversation with Brian Trier. Brian shares his opinion on the biggest issue facing store operators today. So you want to be an Operations Coach? Brian tells us what you’ll need to think about. Have ya read a good book lately? Brian shares what he’s reading and let’s us know about Master Classes! Great stuff from 2 goofballs and a great guy (You can decide who’s who!). Y...

OMG we're at it again with TLAs, NPS, cSAT & we D.I.G for innovation with special guest Brian Trier. Are you gonna eat those tots? Are you READY & SET? Well then, let's GO! Brian shares the secret sauce. We actually D.I.G the innovation and learn Brian's CORE 4. Let's hope this podcast is sustainable. This is the one you can't miss!! Reach out to Drew & Sam . Check out the book list!   Visit train...

Just Kidding. This episode wraps up the round table trilogy. We hope you enjoyed it! Make sure you subscribe and share it with your friends!   Reach out to Drew & Sam . Check out the book list!   Visit trainwithbty.com Visit fauserconsult.com

In this episode, the guys share the 2nd of the 3-part interview with franchisees Emily and Dan Elwell, Mike Harding, Sheldon Port, Anthony Satterwhite, and Jimmy Ruedlinger. Join the group as they discuss why goals matter, what they do to make them matter, and how to push their teams and themselves. Sam gets into if we can be a good sharer and Drew explains why peer pressure trumps BHAGs. Reach ou...

Episode #77 is the first in a series of three episodes where Drew and Sam sit in and try desperately to control a group of high performing, uber competitive, and just darn nice franchisees. The roundtable covers a ton of stuff. This segment covers adversity in the Domino’s world, ways to fight through and win. How competition drives crazy levels of execution and possibly the most important thing t...

The boys seem to be speaking a language all their own. Don’t worry, they explain it all. Sam orders LC and Drew order PJ. What!?!   Is Chick-fil-A really all that? Tune in, buckle up and enjoy this audio ride! Reach out to Drew & Sam . Check out the book list!   Visit trainwithbty.com Visit fauserconsult.com   Click here for more information about ICE certification.

The guys take a trip down memory lane. Your support, kind words, and listening have led us to 75 episodes!  We couldn’t be more humbled or happy. We take time to give thanks to an amazing list of guests, the best podcast followers we could have ever dreamt of, some amazing tech support from fellow podcasters, and an editor that continues to meet stupid deadlines and creates something worth listeni...