Conversations from The EDGE with Service Logic

In the business world, there are a few phrases that are mainly used out of habit, without really considering the root meaning of the words being put together. On this episode of Conversations from The EDGE by Service Logic , Elizabeth Barber , Service Manager for Service Logic, had a thoughtful conversation with host Sean Heath as they discussed exactly that concept. “Any time there is business be...

On this month's episode of Conversations From The EDGE podcast, with Service Logic , host Scott Sidway sat down with Service Logic's Tony Ponzo to discuss the twists and turns of his successful career path, including an unexpected injury that changed his trajectory. Ponzo is Chief Operating Officer of Charlotte, North Carolina-based Service Logic, the largest privately owned HVAC and mechanical se...

What's the single most valuable skillset for a skilled tradesman? Surprise, it's not 100 percent talent. Soft skills can be the secret ingredient for success in blue-collar trades, according to Josh Zolin , author of the book Blue Is the New White: The Best Path to Success No One Told You About and CEO of Windy City Equipment Services. Josh joined Service Logic Vice President Greg Crumpton and hos...

Great customer service is about delivering in a timely manner with the least amount of roadblocks possible. But is service also a soft skill? "You bet," said Greg Crumpton, vice president of critical facilities at Service Logic. On this episode of Conversations from The EDGE with Service Logic, host Sean Heath discussed the role of attitude and company culture play in providing great service with...

Running a small HVAC business is difficult, relying on a single owner to maintain all aspects of the business. In this new episode of Conversations from The EDGE with Service Logic , host Sean Heath sat down with Tim Riedel , president of Service Logic, to discuss how the nationwide HVAC company approaches acquisitions and help ensure that buyer and seller see eye to eye. The Charlotte, North Caro...

The US student loan debt hovers at $902 billion. Meanwhile, Millennials and Gen Z’ers are unable to find jobs with their four-year degrees. Their debt continues to mount as they work any job to cover the bills. But this common tail doesn’t have to be the norm. Skills tradesmen and craftsmen jobs are out there and in high demand. We tackled the topic of filling jobs in skilled trades today on this...

A sweltering summer means it’s a busy time for Bobby Marcus , vice president of controls division for Engineered Cooling Services , a division of Service Logic. On this episode of Conversations from The EDGE with Service Logic, Marcus shared his perspective on the challenges of integrating modern HVAC systems and controls. The Internet of Things has come for air conditioning systems, and while sop...

There are a lot of moving parts in any building, but the most noticeable is usually the interior environment. Maintaining a comfortable atmosphere makes a tremendous difference in the day-to-day for any company, but the actual maintenance can be a challenge for on-site personnel. On this MarketScale Building Management Podcast, host Sean Heath sat down with the Senior Vice President of Strategic A...

Greg Crumpton was born in 1964, the last year classified as the “Baby Boomer” generation. Not only was he born into this generation, but his vertical is defined by it; working in the skilled trade industry, Crumpton is seeing a massive wave of retirement from the Baby Boomers. In the next 13 years, 47 million Baby Boomers will retire, and more than two million will be skilled trade workers. The sk...