Conversations from The EDGE with Service Logic

COVID-19 exposed how important indoor air sanitization is to human health. People are hyperaware of the fact that indoor air quality can negatively impact their physical and mental health. As a result, the market is flooded with all sorts of products that claim to protect people from a multitude of airborne assailants: pollen, dust, bacteria, and—of course—viruses. But how do consumers know what w...

COVID-19 exposed how important indoor air sanitization is to human health. People are hyperaware of the fact that indoor air quality can negatively impact their physical and mental health. As a result, the market is flooded with all sorts of products that claim to protect people from a multitude of airborne assailants: pollen, dust, bacteria, and—of course—viruses. But how do consumers know what w...

There is so much technology out there that can help improve the efficiencies of your business - but much of it is hard to use, hard to understand, and even harder to integrate. People are afraid to adopt - but they shouldn’t be. For one consumer in the HVAC and mechanical service industry, integrating a system that could continuously monitor, observe, and alert if there were any anomalies before c...

There is so much technology out there that can help improve the efficiencies of your business - but much of it is hard to use, hard to understand, and even harder to integrate. People are afraid to adopt - but they shouldn’t be. For one consumer in the HVAC and mechanical service industry, integrating a system that could continuously monitor, observe, and alert if there were any anomalies before c...

According to OSHA (Occupational Safety and Health Administration), falls are the leading cause of death in the construction industry. In 2020, approximately 351 out of 1,008 construction fatalities were due to fatal falls to a lower level, which accounts for about a third of all on-the-job deaths in the construction industry. These deaths cause significant problems for workers, their families, and...

Various strategies and techniques can be employed to combat the spread of respiratory viruses in buildings. These strategies aim to reduce the concentration of respiratory viruses in the air and on surfaces, making it less likely for people to contract the virus. Some of the most effective strategies include increasing ventilation and filtration, implementing social distancing protocols, increasin...

Various strategies and techniques can be employed to combat the spread of respiratory viruses in buildings. These strategies aim to reduce the concentration of respiratory viruses in the air and on surfaces, making it less likely for people to contract the virus. Some of the most effective strategies include increasing ventilation and filtration, implementing social distancing protocols, increasin...

Safety, quality, and compliance training are essential, but are time-consuming and create administrative burdens for businesses. Greg Crumpton, Vice President of Critical Environments and Facilities at Service Logic, and Tony DeAscentis, CEO of Ving, chatted with host Tyler Kern about how Ving is changing this. Ving offers a safety, quality, and compliance training and monitoring management and co...

Safety, quality, and compliance training are essential, but are time-consuming and create administrative burdens for businesses. Greg Crumpton, Vice President of Critical Environments and Facilities at Service Logic, and Tony DeAscentis, CEO of Ving, chatted with host Tyler Kern about how Ving is changing this. Ving offers a safety, quality, and compliance training and monitoring management and co...

The HVAC industry has long been male-dominated, but women are joining the field in larger numbers and making an impact. One of those is Brittney Johnson, Maintenance Sales Representative, Commercial Mechanical at Commercial Mechanical Utah. She spoke with Conversations from the Edge host Hilary Kennedy about her career. Johnson explained that after high school, she wasn’t sure what she wanted to d...

Perhaps at no time in history have we thought as much about the air we breathe indoors. With research suggesting that COVID-19 spreads more readily in indoor environments, measures need to be taken to prevent the spread of the coronavirus, but there also are steps that can be taken by business owners or building operators to help filter the air for general well-being. “One of the questions we get...

Jonathan Sterling , president of Maxair Mechanical spoke on this episode of Conversations from the EDGE about peer groups, and how they offer many benefits for an organization. Before Maxair joined the Service Logic group of companies, they participated in non-competitive peer groups with similar type businesses across the country. “Through this process, we gained tremendous knowledge on how to im...

On this episode of Conversations from the EDGE with Service Logic , host James Kent spoke with Chris Douglas , President of Encon Heating & A/C , about Douglas’ 37 years with Encon, tracing a career path that began as a service technician. It was during this first role with the Encon, Douglas learned the importance of a great customer experience. “I quickly understood, I was the face of the co...

The process of integrating new systems into existing ecosystems is detailed, by its very nature. On today’s installment of Service Logic's Conversations from The EDGE , host Sean Heath spoke with Greg Crumpton and StrategITcom’s Carrie Goetz   to discuss the nature of an IT ecosystem and the challenges that present themselves during these implementations. “I think ‘ecosystems’ is really sort...