Cirrius Talk

Most Salesforce implementations don’t fail because of bad technology. They fail because nobody protected data quality when it still mattered, and now AI is making that debt impossible to hide. 𝗛𝗮𝘆𝗹𝗲𝘆 𝗧𝘂𝗹𝗹𝗲𝗿, a 20-year Navy veteran and founder of 𝗕𝗿𝗶𝗴𝗵𝘁𝗵𝗲𝗹𝗺 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀, joins 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗮𝘁 𝗦𝗰𝗮𝗹𝗲 to explain why the fix was never the platform, it was always the discipline behind it. 𝗪𝗵𝗮𝘁 𝘆...

Most AI practitioners build an agent, use it for a few weeks, and then watch it quietly get worse. In this episode of 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜, 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 and 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 of 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 break down the four pillars of a true agentic operating system and explain what it takes to keep your agent useful for months or years, not just days. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: The difference between an agent ha...

Veterans leave the military carrying decades of leadership, problem-solving, and adaptability that most civilians will never develop, but the job market speaks a language they were never trained to use. 𝗕𝗲𝗮𝘂 𝗛𝗶𝗴𝗴𝗶𝗻𝘀 knows that gap from every angle, as a retired Marine Colonel who commanded 1st Reconnaissance Battalion, as the architect of Amazon’s veteran hiring program, and now as SVP at 𝗢𝗽𝗹𝗶𝗴𝗻,...

A perfect Salesforce build can still fail the day real people log in, and the reason is almost never technical. In this episode of 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗮𝘁 𝗦𝗰𝗮𝗹𝗲, Greg Banks sits down with 𝗔𝗮𝗿𝗼𝗻 𝗢𝘁𝘁 of 𝗔𝗮𝗿𝗼𝗻 𝗢𝘁𝘁 𝗖𝗼𝗮𝗰𝗵𝗶𝗻𝗴 to unpack why deep expertise can become a blind spot, and how experts grow into the leaders an implementation actually needs. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: Why technical experts get blind...

Most AI agent initiatives do not fail in the build. They fail in the planning, where six teams each carry a ninety percent plan and nobody agrees on what success looks like. In this episode of 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜, 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 and 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 of 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 walk through the seven deliverables every organization should lock in before building a single agent. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: The thre...

Transitioning out of the military often means facing a hiring process that went fully digital while you were serving, where one job can draw thousands of applicants and a great resume still gets lost. On this episode of 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗧𝗵𝗲 𝗠𝗶𝗹𝗶𝘁𝗮𝗿𝘆 𝗠𝗶𝗻𝘂𝘁𝗲, Greg Banks sits down with 𝗣𝗮𝘁 𝗛𝘂𝗯𝗯𝗲𝗹𝗹, co-founder of 𝗖𝗮𝗻𝗱𝗼𝗿𝗳𝘂𝗹, to talk about how free, expert interview coaching helps veterans and military spo...

Custom code used to mean long timelines, high cost, and a nagging fear of what happens when the developer who built it moves on. On this episode of 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗮𝘁 𝗦𝗰𝗮𝗹𝗲, host Greg Banks and co-host 𝗔𝗹𝗹𝗶𝗲 𝗡𝗲𝗹𝘀𝗼𝗻 sit down with developer 𝗧𝗮𝘆𝗹𝗼𝗿 𝗦𝘁𝗲𝘄𝗮𝗿𝘁 to walk through how assistive AI is reshaping Salesforce development, from landing the project to delivering it. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: - Why...

The AI security conversation has two volume settings: hand over the keys, or the sky is falling. On this episode of 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜, 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 and 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 give you the calibrated middle, a practical framework for AI dev tool security that holds up whether you are technical or not. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: - Which fears are overstated (internet access, file deletion, vendors training on...

What does it actually look like when a tech giant treats veteran and military spouse hiring as a talent strategy instead of a checkbox? In this episode of 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗧𝗵𝗲 𝗠𝗶𝗹𝗶𝘁𝗮𝗿𝘆 𝗠𝗶𝗻𝘂𝘁𝗲, Greg Banks sits down with 𝗗𝗲𝗮𝗻 𝗥𝗼𝗯𝗶𝘀𝗼𝗻 of Salesforce - executive sponsor of Salesforce Veteran Initiatives at the company Forbes just named the #1 best employer for veterans in America for the second year in a...

The best field service call is the one you never had to run. On this episode of 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗮𝘁 𝗦𝗰𝗮𝗹𝗲, 𝗔𝗹𝗹𝗶𝗲 𝗡𝗲𝗹𝘀𝗼𝗻 and 𝗔𝗹 𝗛𝘂𝗲𝗿𝘁𝗮 from 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 walk through a full day in the life of a Salesforce Field Service appointment with Agentforce layered in at every step, from intake and triage to wrap up, predictive maintenance, and coaching. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: ·         How Service A...

Every consulting project carries the same hidden risk: the client doesn’t really know what they’re getting until UAT, and by then the time and money to change it are gone. In this episode of 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜, 𝗔𝗹 𝗛𝘂𝗲𝗿𝘁𝗮 and 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 break down the POC-first delivery model and how agentic AI tooling has finally made it economically viable. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: Why describe-first artifact...

130 senior leaders. One day in Washington, D.C. A country song written live in the room. And a clear signal that 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗠𝗶𝗹𝗶𝘁𝗮𝗿𝘆 is back. On this 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗧𝗵𝗲 𝗠𝗶𝗹𝗶𝘁𝗮𝗿𝘆 𝗠𝗶𝗻𝘂𝘁𝗲, 𝗧𝗼𝗺 𝗛𝗼𝘂𝘀𝗲, Director of Salesforce Military, returns with 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 to recap the Salesforce Military AI Summit and what it means for veterans, military spouses, employers, and the VSO community at large . 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’...

Is Data 360 a rebrand or a genuine relaunch? In this episode of 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗮𝘁 𝗦𝗰𝗮𝗹𝗲, Greg Banks sits down with co-host 𝗔𝗹𝗹𝗶𝗲 𝗡𝗲𝗹𝘀𝗼𝗻 and Cirrius Solutions’ Data 360 lead 𝗘𝗺𝗶𝗹𝘆 𝗦𝗸𝗲𝗹𝘁𝗼𝗻 to unpack what actually changed, what zero copy really means, and how to get started without trying to solve everything at once. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: Why Data 360 is a relaunch, not just a rename The diffe...

You picked your LLM, you picked your use case, and now someone hands you a list of hosting options that all sound like they solve the same problem. They don’t. In this episode, Tim Harting and Gavin Franklin of Cirrius Solutions break down the three real hosting models for AI agents - self-hosted, software-aligned, and the new wave of provider-hosted options from Anthropic and OpenAI - and how to...

USA Cares steps in when veteran families are at the brink—especially when eviction or foreclosure could trigger a fast, devastating spiral. Hear how stability-focused support can create breathing room and a bridge to long-term resources. What you’ll learn Why housing instability is a key “crossroad” USA Cares targets to prevent deeper crisis How USA Cares provides emergency grants (paid directly t...

Salesforce Field Service is powerful — but only if you implement it the right way. Most organizations struggle to scale field operations because they’re still relying on outdated processes and disconnected systems. In this episode of Salesforce at Scale , we break down how Salesforce Field Service actually works in the real world—what drives success, what causes failure, and how to build a foundat...

Token stewardship is quickly becoming a make-or-break discipline for Agentic AI because it directly impacts cost, throttling, and whether teams can scale AI usage without losing velocity. In this episode, Greg Banks is joined by Tim Harting and Gavin Franklin to break down token stewardship in practical terms and lay out the core levers every organization can use to control spend while keeping age...

Ready to translate military experience into a civilian career that actually fits? In this episode, Charlotte Creech breaks down how Hire Heroes USA helps veterans and military spouses land meaningful work - faster and with stronger outcomes. What you’ll learn: How the one-on-one career coach “concierge” model works from registration through job search Why combining services (resume + mentoring + i...

Salesforce Security at Scale isn’t solely about the platform—it’s about your decisions. Some risks don’t come from Salesforce itself, but from how you configure it. In this episode, we break down how to approach Salesforce Security at Scale with a mindset that prevents risk, supports users, and scales with your business. What you’ll learn: Why over-permissioned users and poor configuration create...

Local agents can unlock real productivity— but only if you avoid the “skills wild west.” In this episode, we break down how Cirrius is rolling out a locally based employee agent and governing skills so teams get consistent, scalable results. What you’ll learn How to shift from SOP-driven operations to a skills-driven model your agents can execute A 3-tier governance structure for individual, role/...

Hiring Our Heroes can be the bridge between military life and a strong civilian career - especially when SkillBridge, fellowships, and employer connections feel overwhelming.  In this Military Minute , Greg Banks sits down with HOH Director Stephanie Murphy to break down exactly how the pipeline works for service members and military spouses. What you’ll learn How HOH fellowships work end-to-end (...

Scaling Salesforce isn’t about features — it’s about leadership. In this episode of Salesforce at Scale , we explore how Managed Services evolved from reactive admin work into strategic advisory partnerships that drive long-term platform success. What You’ll Learn How to transition from project delivery to sustainable Salesforce managed services Why preparation and leadership philosophy reduce str...

Local AI agents vs cloud-hosted AI agents isn’t just a technical debate—it’s a productivity and security decision. In this episode, we explain the spectrum from cloud-hosted to hybrid to fully local, and what each approach unlocks for real-world adoption. What you’ll learn How cloud-hosted agents typically map to scoped business processes and scale across teams Why local agents can drive major ind...

Transitioning out of the military can feel like stepping into the unknown - this episode gives you a practical roadmap for military transition, straight from a veteran recruiter who’s built hiring programs inside major tech. What you’ll learn How Mike’s “Mission Methodology” frames networking and career movement like a real-world field manual What it takes to build fellowship pipelines (including...

What actually makes a great Salesforce admin? In this episode of Salesforce at Scale , Greg Banks and Allie Nelson sit down with Salesforce evangelist Mike Gerholdt to unpack why empathy, user understanding, and community matter more than technical wizardry. What you’ll learn Why empathy is the most important skill for a Salesforce admin How “SABWA” helps you design better solutions Why the Salesf...