Business Know How

Whitham 2026: What Counts as Workplace Bullying Under the Fair Work Act (and What Doesn’t) Melissa Bush explains a 2026 Fair Work Commission decision in Whitham, where an employee alleged bullying based on confusing training, dress code enforcement, questions about illness, being contacted while sick, negative work remarks, inadequate home internet, and a request to consent to contacting his docto...

You Can’t Sue a Shopfront Sign: Lessons from Wang v Loh on Naming the Right Defendant The episode explains that NSW court proceedings must be brought against legal persons (individuals or companies), not trading names, under UCPR 7.19, with unregistered business names usable only temporarily under rules 7.20 and 7.22 while the plaintiff must identify and amend to the real defendant; service can be...

When a client list goes walking This episode recounts the 2026 NSW Supreme Court decision Body Sculpting Clinics v Palmer, where clinic manager and part-shareholder Ms Palmer resigned, emailed herself nearly 4,000 client and lead records from the clinic’s Mindbody system, and then worked at a nearby competing business, Defined Aesthetics, alongside former staff, with evidence including emails, for...

Hoang v Hungry Jack’s: How One Word in a Lease Decided $83,000 a Year The episode explains the 2026 Supreme Court of New South Wales case Hoang v Hungry Jack’s, a dispute over an $83,000 annual rent gap caused by differing interpretations of how market rent should be assessed under a registered commercial lease for a Hungry Jack’s drive-through in Taree. Hungry Jack’s argued the valuer should asse...

Australia Trademark Non-Use Removal: Use It or Lose It (Trade Marks Act s92) The episode explains that Australian trademark registration is conditional on genuine use and can be removed under the “use it or lose it” principle via a non-use removal application to IP Australia under s92 of the Trade Marks Act 1995. Any person can apply, three years after the filing date, and the decision assesses us...

Intestacy and Your Business: What Happens If You Die Without a Will in NSW Melissa Bush explains how dying without a valid will in New South Wales triggers the Succession Act 2006 intestacy formula (spouse/de facto, then children, parents, siblings, and potentially bona vacantia), which ignores business continuity. She outlines how a surviving spouse may receive personal effects plus a CPI-indexed...

Flexible Work Requests Under Australia’s Fair Work Act: Lessons from Talaugon v Alight (2025) Melissa Bush explains how flexible work requests under s65 of the Fair Work Act became a tightly regulated process after mid‑2023 reforms, requiring genuine discussion, attempts to reach alternatives, consideration of refusal consequences, and a detailed written response within 21 days, with disputes now...

Consumer Guarantees vs Warranties: Refund Policies, ACCC Enforcement, and What’s Changing in the ACL Melissa Bush explains Australian Consumer Law consumer guarantees and how they differ from voluntary warranties, stressing guarantees apply automatically, can’t be excluded, and may outlast warranty periods. She outlines key guarantees for goods and services, who qualifies as a "consumer", and how...

Anti-Competitive Conduct: Cartels, Competitors and the Five Rules for Small Business Host Melissa Bush explains how Australian competition law under the Competition and Consumer Act 2010 applies to businesses and individuals of every size, with no small business exemption, and warns how informal chats with competitors can create criminal cartel risk. She outlines the four illegal cartel types – pr...

Mediation for Australian Businesses: Resolving Disputes Early, Especially in Family Partnerships Melissa Bush explains mediation as a structured, facilitated process where an independent mediator helps parties communicate, explore underlying interests, and negotiate their own agreement, unlike arbitration or judge-imposed outcomes and deeper than lawyer-to-lawyer negotiation. She outlines how Aust...

1 July 2026 Law Changes: Tranche Two AML/CTF Rules Now Apply to Jewelers and Precious Metal Dealers On 1 July 2026, multiple national changes begin: the lowest marginal income tax rate drops from 16% to 15% for $18,201–$45,000 (employers must apply updated PAYG tables), individuals can claim a $1,000 work expense deduction without receipts, and super caps rise (concessional cap to $32,500 and tran...

EOFY Legal Checklist for Australian Businesses: 7 Actions to Take in the Final 6 Days In the final six days of the 25–26 financial year, Melissa Bush presents a practical end-of-financial-year legal checklist for Australian businesses to address overlooked compliance risks before 1 July. She outlines seven key actions: audit employment contracts, classifications, and pay arrangements ahead of wage...

1 July 2026 Employment Law Changes: Wage Rises, Payday Super, Parental Leave Expansion & Victoria NDA Restrictions Melissa Bush briefs Australian employers on key employment law changes taking effect from 1 July 2026 (plus immediate Victorian changes), warning of active enforcement by the Fair Work Ombudsman and ATO and providing a pre-30 June checklist. The Fair Work Commission’s 2026 Annual...

The Great Wealth Transfer: Family Business Succession Without Family Fallout Melissa Bush explains that Australia is entering its largest intergenerational wealth transfer, with $3.5 trillion (possibly closer to $5 trillion) expected to move from over‑sixties to younger generations in the next 20 years, and that succession is especially complex for family businesses. She notes family businesses co...

ABN Isn’t Enough: Navigating Licences, Permits and Council Approvals for Australian Small Businesses Melissa Bush explains that registering an ABN and business name is only the start and many Australian businesses need approvals across three tiers of government Commonwealth (e.g., tax, employment, ACL, ASIC licences), state/territory (e.g., trade and building licences, insurance, certification), a...

Unpaid Internships in Australia: When Work Experience Becomes Employment Melissa Bush explains that the Fair Work Act doesn’t define "intern", so unpaid arrangements may be treated as employment if they look and function like work, triggering minimum wage, award entitlements, superannuation, back pay and penalties. She outlines two lawful pathways: a vocational placement under s12 (unpaid, require...

Resale Price Maintenance in Australia: Why Minimum Pricing Demands Are Illegal (and What to Do) Melissa Bush explains resale price maintenance (RPM) under Australian competition law, noting suppliers cannot set or enforce a minimum resale or advertised price, threaten suspension of supply, or use conditional rebates or advertising restrictions, and that RPM is a per se prohibition under the Compet...

Shareholders’ Agreements: The Missing Document That Can Save Your Business Melissa Bush explains why every Australian company with more than one shareholder needs a tailored shareholders’ agreement, distinct from a public constitution or the Corporations Act replaceable rules, because it governs owners’ relationships, confidentiality, and key risk areas like share transfers, valuation, contributio...

When Marriage Breaks Down: Protecting Your Business, Company and Family Trust Melissa Bush explains how relationship breakdown can expose business interests, company shares, trust assets, goodwill, and even notional property to scrutiny under the Family Law Act 1975, and why last-minute restructures can be reversed. Using the 2024 Federal Circuit and Family Court case Emmerton & Manwaring (No...

How NCAT Works: A Practical Guide to Resolving NSW Small Business Disputes Host and lawyer Melissa Bush explains how the New South Wales Civil and Administrative Tribunal (NCAT) helps NSW business owners resolve disputes more quickly, affordably, and informally than court. The episode outlines NCAT’s divisions, focusing on the Consumer and Commercial Division for unpaid invoices, goods and service...

How to exit a franchise the smart way Melissa Bush discusses how Australian franchisees can exit a franchised business and why it requires careful legal and financial planning. She outlines key exit paths - selling (usually needing franchisor consent and buyer approval), not renewing at the end of term (with notice requirements, debranding and return of materials), negotiating early termination, o...

Fair Work Ombudsman Enforcement Patterns (Jan–Mar 2026):   What Australian Small Businesses Must Know Melissa Bush reviews Fair Work Ombudsman media releases from January to March 2026 to identify enforcement patterns relevant to business owners, emphasizing a 2026 shift from isolated underpayments to systemic failures, record-keeping, notice/order breaches, director involvement, and del...

Is a Simple Will Enough for Business Owners? Estate Planning, Structures, and Continuity Melissa Bush explains why a basic DIY will is often inadequate for business owners because a will only covers assets forming part of the estate and may be overridden by existing legal arrangements. She outlines how business interests differ by structure: sole traders’ business assets generally fall into the es...

Informal Business Partnerships: Ownership, Control and Legal Steps to Protect Yourself Melissa Bush uses an online post by a 23-year-old business owner as a case study about small-business disputes arising from informal arrangements. In the scenario, the business began under a personal ABN, a friend joined on a verbal 50/50 basis, the venture later became a Pty Ltd, and a mistake led to over $20,0...

Loan Documents, Forgery Claims and the Power of Independent Legal Advice: Lessons from a Supreme Court Case The episode examines a Supreme Court of Victoria decision involving a borrower who sought to avoid liability under a roughly $300,000 loan secured by a registered mortgage by alleging she did not sign the documents, that signatures were forged, documents were backdated, and the lender engage...