Risk Raiders

Texas drivers may be paying for Flock cameras through charges on their auto insurance policies—and most of us probably never gave that fee a second thought. In this episode of Risk Raiders , Jeff Shropshire and Brent Borgstedte quit flocking around long enough to talk about Flock Safety cameras, Texas auto-policy fees, public safety, privacy, data sharing, and where the line ought to be drawn. Nob...

Texas Tech is 4-0, and Jeff and Brent see plenty to celebrate and plenty of room to grow. The Red Raiders take care of Sam Houston, but the slow start and turnovers made this one feel a lot less comfortable than the scoreboard suggested. On this Risk Raiders Big Game Review, we’re talking defensive fireworks, why Cameron Dickey needs the football, and what it’ll take for the Red Raiders to put tog...

Every family has a conversation it would rather avoid. It may be about money, parenting, a job loss, aging parents, stress, co-parenting, or a relationship that feels strained. But as Judge Sonya Heath shares in this episode of Risk Raiders, avoiding the conversation does not make the issue disappear. Often, it makes the problem harder to solve later. Judge Heath of Harris County’s 310th Family Di...

Every business owner thinks they know what's wrong with their business. Most of them are wrong. That's the message Carey Wallace and Lindsay Sexton — the mother-daughter team behind Agency Focus — deliver over and over again to owners who invite them in to "look at one thing" and end up staring at five bigger things they never saw coming. This week, they sit down with two insurance gurus (that'd b...

New- Welcome to a little Risk Raider fun as we chat about the latest Texas Tech game, we call it our "Big Game Review." No. 13 Texas Tech survived No. 22 Houston 28-26 Friday night at Galaxy Stadium, and Jeff and Brent are still catching their breath. In this first Big Game Review, the Risk Raiders recap the "photo finish of failure" — that final-minute 2-point conversion where Conner Weigman came...

Jeff and Brent raid the risks of AI in customer service — where it belongs (backstage), where it burns you (out front), and the "deductible of time" every customer is quietly running on you. Featuring an airline chatbot lawsuit, the auto dealer that sold a Tahoe for a dollar, why Jeff refuses to turn on voicemail, and some data shows agencies with the heaviest front-end AI adoption are actually gr...

🚨 THE RISK RAIDERS ARE TWO YEARS OLD. 🚨 Football season is back, the Guns are Up, Brent is turning 65, and somewhere there is probably a Medicare card waiting to make an appearance. In this anniversary special, Jeff and Brent celebrate two years of Risk Raiders, 67 episodes of learning as they go, Brent’s 65th birthday, and 40 years of marriage. Then it is all Red Raider football: tailgates, Rai...

Hurricane season is here and Jeff and Brent have questions. Mainly: is the National Hurricane Center naming these storms after family members they don't like? Aunt Georgia, we're looking at you. Brent — who lives smack in the flood epicenter of Houston — breaks down what your agent isn't telling you about flood insurance, why FEMA policies take forever but always pay, and why an expensive flood qu...

A weekend trip to a big-box store may look harmless—until you hit the parking lot. In this episode of Risk Raiders , Jeff Shropshire and Brent Borgstedte break down the real risks of Saturday shopping: chaotic parking lots, oversized carts with bad wheels, shoppers with no aisle etiquette, impulse buys, and the mysterious “assumption shopper” who steals Brent’s cart after he does all the hard work...

Brent goes to Las Vegas for a medical conference and comes back with a full-on Risk Raiders field report. There was The Sphere. There was a cab ride headed in the wrong direction. There was a steakhouse in a casino basement that felt a little too much like a mob movie. And apparently, every indoor smoker in America has relocated to Las Vegas. Jeff and Brent break down the real risks of Vegas: sket...

Ever wonder what really happens when the cameras are rolling—or when we probably should have stopped recording? Going behind the scenes with Risk Raiders is a risk all its own. One minute, we’re discussing tattoo origins. The next, we’re revisiting Diaper Genie smells, the harsh realities of retirement, and why some ideas may already be dead if they end in a closed circle. It is not always polishe...

Sending your kid off to college in the next few weeks? Before you write another check or sign another form, there are 5 conversations you probably haven't had — and every one of them could save your family from a very bad phone call in October. Jeff and Brent break down what really happens when your kid moves into a dorm, an apartment, or a rental house. The stuff nobody warns you about: the paper...

National Tequila Day, football season on the horizon, and tailgates turning into full‑blown events—Jeff and Brent break down how tequila, tailgates, and event liability collide. In this Risk Raiders episode, they explain why “just a little party” with flyers, DJs, bartenders, and a few hundred of your closest friends is actually an event with real risk attached. You’ll hear why today’s low homeown...

Two Risk Raiders walk into a packed insurance conference and find the person quietly running the whole show. Jeff and Brent sit down with event strategist Joan Sutton to unpack how a self‑described “control freak” designs multi‑day events that feel effortless for 400+ people. Joan walks through her path from debate kid and yearbook editor to hotel sales, association work, and ultimately running la...

Jeff rolls in “a little crusty,” Brent declares it basically Festivus, and Risk Raiders officially enters Airing of Grievances mode. This time, we’re going after four pillars of everyday annoyance: gas tanks, tipping guilt, hotel towels, and turn signals. From gas‑pump ads screaming at you while you’re just trying to fill the tank, to POS screens guilting you into 20–40% tips for handing you a sod...

In this Independence Day bonus episode, Jeff Shropshire and Brent Borgstedte unpack how the Founding Fathers literally “burned the boats” and risked everything—land, money, families, even their lives—to chase independence. They connect that same mindset to the risks you face today in business, career moves, and family decisions, so you can take big swings without being reckless. You’ll hear how we...

In this episode of Risk Raiders, Jeff and Brent sit down with communication strategist and educator Melissa Hancock to unpack the risk hiding inside every conversation we have—at work, in our careers, and at home with the people we love. Melissa has spent more than two decades proving that connection, communication, and emotion aren’t “soft skills.” They’re the actual business. She believes the mo...

When a hailstorm smokes your roof and your wallet, what do you actually do? In this Risk Raiders episode, Jeff and Brent sit down with Lubbock roofer and entrepreneur Kris Kincaid (Kincaid Roofing, Fund My Deductible) to break down hailstorms, high deductibles, ACV vs RCV, and how to avoid committing insurance fraud just trying to save a buck. Kris shares how he went from washing cars in the 806 t...

In this Risk Raiders episode, Jeff and Brent sit down with longtime West Texas broadcaster Ryan Hyatt to unpack what it really looks like to walk away from the safety of a radio job and build your own media company. Ryan shares how he went from being “just” a host to buying his own time, taking control of the revenue, and eventually moving fully into a digital‑first world where he lives or dies by...

The conversation delves into the significance of agency affiliation and the impact it has on buyer's concerns, expertise, trust, and access to solutions. The discussion emphasizes the value of being part of a reputable group and the benefits it offers to consumers. Takeaways Agency affiliation impacts buyer trust and access to solutions. Reputable group affiliation provides consumers with quality,...

The conversation delves into the complexities of umbrella policy coverage, highlighting the gaps and limitations in personal lines. It emphasizes the importance of consulting agents and understanding coverage laws across different states. Takeaways Umbrella policies may have limitations on excess coverage Consulting agents is crucial for understanding coverage gaps and limitations Chapters 00:00 U...

The conversation covers various aspects of travel risks and safety, including phone and data security, Wi-Fi and network security, roaming and international travel, hotel safety and security, social media and privacy, technology and safety awareness, and travel accident insurance and coverage. The conversation covers a range of travel-related topics, including liability coverage, travel insurance,...

The conversation delves into the culture, selectivity, and exclusivity of CAA, highlighting the value of membership and the reality check experienced by new members. Takeaways Culture and selectivity define CAA membership Exclusive experience sets CAA apart Chapters 00:00 The Culture of CAA

The conversation covers the importance of understanding different types of auto insurance coverage and the significance of assessing coverage limits for protection. It emphasizes the need to consider family needs and recommends policy limits based on individual circumstances. Takeaways Understanding the purpose of different auto insurance coverages Assessing coverage limits based on family needs a...

The conversation covers the unique benefits of the CAA network, the challenges of building relationships, and the focus on independent agencies. It also highlights the difficulty of getting people to attend CAA meetings. Takeaways CAA network offers exceptional benefits Building relationships is a key focus for CAA Independent agencies are the primary focus of CAA Chapters 00:00 The Unique Benefit...