NCSEA On Location

Step behind the scenes of NCSEA conferences in this episode of NCSEA On Location, hosted by Tim Lightner (Courtland Consulting). Interim Executive Director Beth Knight and Professional Development and Communications Manager Brianna Nesbitt reveal the high-stakes, behind-the-scenes world of the association's conference "Command Center." Also joining are LaTrese Wallace (NCSEA Senior M...

On this week’s episode, Scott Eder (Courtland Consulting) sits down with Awendela Williams of the Penobscot Nation Child Support Agency to discuss the important role tribal child support programs play in serving families and strengthening communities. The conversation explores what makes tribal child support unique, the value of strong partnerships, the realities of working in a close-knit communi...

On this episode of On Location, Scott Eder (Courtland Consulting) hosts Dr. Alan-Michael Graves (Senior Director of Teaching and Capacity Building with the Good Plus Foundation). Hear insights from Dr. Graves, where the discussion emphasizes training social service and child support personnel to engage fathers through a cultural and family-centered lens. Ultimately moving from adversarial practice...

What does Pete the Cat (the children’s book) and the child support program have in common? Quite a lot! On today’s edition of On Location, join Pat O’Donnell of YoungWilliams as she hosts a discussion with Stanislaus County Child Support Services Director Marissa de Almeida, Executive Operational Manager Karen Lumpkin and Operations Manager Joe Silva as they describe how they are meeting families...

Welcome back to another edition of NCSEA On Location, recorded live with hosts and guests spanning from New York to Alaska! In this episode, host Tim Lightner (Courtland Consulting) sits down with Bill Woods, President of the National Tribal Child Support Association as well as staff attorney for the Three Affiliated Tribes, and April Lauzon, President of the National Association of Tribal Child S...

In this episode of On Location, join Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County (Ohio) Child Support Enforcement Services as they host a conversation with Regina Cruise and Marquese Howard of Riverside County, CA highlighting their “year-round” focus on Child Support Awareness and Child Support Awareness Month (CSAM) outreach campaigns. Their efforts in collaboration with...

On this episode of NCSEA On Location, hosts Tim Lightner (Courtland Consulting) and DeAnna Rice (CA Department of Child Support Services) facilitate a candid conversation centered on the passing of the gavel—the transition ofleadership from outgoing NCSEA President Connie Chesnik (Administrator, Division of Family and Economic Security at the Wisconsin Department of Children and Families) to incom...

Join Pat O’Donnell (YoungWilliams) and Brandi Gallebo (Frankin County Child Support Enforcement Services) as they host today’s podcast edition.  NCSEA on Location is proud to present a conversation with the 2026 Ann Marie Ruskin Child Support Leadership awardee, Dr. Trish Skophammer.  During her distinguished career, Trish has dedicated her energy, time and commitment to the development of policy...

On this episode of On Location, Pat O’Donnell (YoungWilliams) sits down with Chris Tran (Director of the Alaska Child Support Program) to discuss a huge win: going from concept to a fully operational statewide system in under three years. Chris spotlights the incredible teamwork behind the scenes and the lasting impact this work will have on families across the state. Listen to a conversation abou...

Welcome back to another edition of NCSEA On Location.  Tim Lightner (Courtland Consulting) is joined today by NCSEA President Connie Chesnik (Administrator, Division of Family and Economic Security at the Wisconsin Department of Children and Families), along with Past-Presidents Charles Smith (Vice President of Business Development atGreenCourt Legal Technologies in Texas) and Jim Fleming (Directo...

On this week’s episode of On Location, join Pat O’Donnell(YoungWilliams) and Brandi Gallebo (Franklin County Child Support) as they focus on the achievements of the NCSEA Leadership Symposium Scholarship Awardees: Tamekia Hart, Leslie Mills and Danielle Noe. Each of the awardees have a truly diverse set of responsibilities which make contributions to the success of the child support program in qui...

Welcome back to another episode of NCSEA On Location, coming to you from California and Alaska! I’m your host, Tim Lightner, and today we are diving into NCSEA Connects—a vital professional development and networking opportunity for child support professionals. Joining us to discuss its history, impact, and exciting expansion are Laura Van Buskirk (current Director of Placer County Department of C...

Today’s episode of On Location explores the critical importance of self-care and overall wellness for child support professionals. Tim Lightner (Courtland Consulting) welcomes guest Matt Sautter (Founder & Principal, Basepoint Solutions Group).  Matt shares practical tips and insights drawing from his front-line and human services experience, delving into the daily stress, internal battles, an...

On this week’s episode of On Location, join Tammy Pearson(YoungWilliams) as she hosts the co-chairs of the  NCSEA U Committee, Michele Christello (IV-D Director of the Massachusetts Department of Revenue, Child Support Services Division) and John Hurst (Government Services Consultant with GreenCourt Technologies).  They dive into the history, impact, and selection process behind NCSEA U, an elite...

On this episode of On Location, join host David Kilgore (CGITechnologies and Solutions) and guests Kristen Donadee (IV-D Director, California Department of Child Support Services) and Hannah Roots (Attorney at Law).  They highlight the vital work and goals of the NCSEA International Subcommittee, a dedicated group fostering partnerships with jurisdictions across the world to elevate international...

On this week’s NCSEA On Location, Tim Lightner (Courtland Consulting) is joined by Kelly Micka (Information Technology Senior Manager, NTT DATA Services), Connie Chesnik (NCSEA President; Administrator, Division of Family and Economic Security at Wisconsin Department of Children and Families) and Theresa Emig (Senior Manager, Maximus Inc.). Get ready as they preview this year’s NCSEA Leadership Sy...

The future of family support requires us to look far beyondtraditional numbers and system practices. In the conclusion of this special two-part feature, our national human services panel returns to explore how the evolving definition of modern families is reshaping everything from "parentage" to programmatic success. Join Tammy Pearson (YoungWilliams) and Tim Lightner (Courtland Consulti...

The Title IV-D child support program was built in 1975 to recover welfare expenses, but the modern landscape demands a radical shift from enforcement to empowerment. In part one of this two-part feature, national human services leaders come together to map out the next generation of family support. Discover how modern agencies are breaking down traditional silos to connect families with comprehens...

Join Mariellen Keely (Virginia DCSE) as she speaks withJennifer McGuire, Program Planner for Sacramento County Child Support Services, about their participation in the  NextGeneration Child Support Employment Services Demonstration (NextGen) .  Sacramento’s project—called HELP (Holistic Employment, License, and Parenting Time)—focuses on supporting noncustodial parents through enhanced employment...

On today’s episode of On Location, Tim Lightner (Courtland Consulting) and David Kilgore (CGI Technologies and Solutions) co-host a special podcast episode for our child support community.  We are privileged to welcome the new Commissioner for the Federal Office of Child Support Enforcement (better known as OCSE).  Listen as he shares about how he got started in child support, how his career path...

Today’s On Location episode is brought to you by BrandiGallebo, Social Program Administrator over the Enforcement department at Franklin County Child Support in Columbus, Ohio and Pat O’Donnell of YoungWilliams.  It is an exciting time of the year – a chance to recognize innovation, leadership and contributions throughout the child support program.  To learn more, listen as Connie Chesnik, current...

From Oregon to Ohio and down to Georgia, this episode of OnLocation explores a universal truth: a little appreciation goes a long way. Join Brandi Gallebo (Franklin County Child Support, Columbus, OH) as she addresses the challenge of low-cost, high-impact staff appreciation. Whether you’re prepping for Staff Appreciation Day, Administrative Professionals Day orjust want to acknowledge the daily g...

Join Pat O’Donnell (with YoungWilliams) as she hosts aconversation with Tish Keahna Kruzan, Child Support Attorney with the Lac Courte Oreilles Tribal Child Support Program, and Corri Flores, Sr. Director-Government Affairs with ADP.  Today’s informative session focused on sharing best practices between Tribal IV-D Programs and the employer community.  Tish and Corri share their recommendations to...

On today’s episode of On Location, host Tim Lightner sits down with Tom Joseph (Vice President and Managing Partner) and Rachel Mackey (Senior Associate), both of Paragon Government Relations to discuss the vital partnership between Paragon and NCSEA in navigating the landscape of Capitol Hill. The conversation highlights recent legislative milestones, passport denial legislation and ongoing bipar...

On this episode of On Location, host Scott Eder sits down with Daniel Garcia, a lead child support worker in Salem, Oregon, to discuss the unique challenges and innovations within the state’s child support program. The conversation explores specialized teams for incarcerated parents and students, alongside the grit required to manage complex interstate cases with empathy. Tune in to learn how Oreg...