The Practice Experience Podcast

Dr. Josh D'Angelo, co-founder and CEO of MovementX, believes physical therapists should have the flexibility to deliver care in ways that work for both clinicians and patients. In this episode of the Practice Experience Podcast, Josh joins WebPT's Alex Bendersky to share how his early experiences as a physical therapist inspired him to co-found a mobile-first concierge practice. He discusses how t...

After more than 40 years in physical therapy, Dr. Larry Benz has gained a fresh perspective on patient care from an unexpected place: dentistry.   In this episode of the Practice Experience Podcast, WebPT's Alex Bendersky sits down with Larry, founder of Confluent Health, to discuss what PT can learn from dentistry's approach to preventive care and long-term patient relationships. Drawing on his e...

How can evidence, patient outcomes, and clinical experience work together to support high-quality physical therapy care? Tune in to the Practice Experience Podcast as WebPT's Alex Bendersky sits down with Dr. Chuck Thigpen, Chief Clinical and Strategy Officer at ATI Physical Therapy, to discuss the role of evidence, outcomes, and continuous improvement in clinical practice. Drawing on 30 years in...

Physical therapists bring valuable expertise to many areas of healthcare, from direct patient care to education, administration, and population health. As the profession continues to evolve, so do the opportunities for PTs to apply their skills in different settings and roles. Listen in for a conversation between WebPT's Alex Bendersky and Dr. Rebekah Griffith, a board-certified neurologic clinica...

Physical therapists bring a deep clinical skill set to musculoskeletal care, with opportunities to apply that expertise in ways that extend beyond traditional models of practice.  In this episode of the Practice Experience Podcast, WebPT's Alex Bendersky sits down with Jeremy VanDevender, founder and managing partner of Equus Growth Advisors and longtime physical therapy leader, to discuss what it...

Hiring great clinicians is difficult. Building a practice where they want to stay takes even more. What makes a workplace stand out to today's physical therapists? And once you've built a great team, how do you keep people engaged as your practice grows? Brian Hartz, CEO of Hartz Physical Therapy, Dr. Jon Lee, PT and co-founder of Pickle, and Daniel Reizis, founder and CEO of Prestige Rehab, explo...

Physical therapy is at an inflection point. Rising demand is creating new opportunities, while burnout, reimbursement pressures, student debt, and changing expectations are challenging the profession to evolve. In this special episode of the Practice Experience Podcast, we're bringing together insights from Dr. Larry Benz, Tyler Goslinga, JeMe Cioppa-Mosca, and Derek Fenwick to examine the state o...

Burnout is one of the most talked-about challenges in physical therapy, but what if the conversation is missing something? In this episode, host Elisabeth Brown sits down with physical therapist, clinic director, educator, and sports residency director Tyler Goslinga to explore how clinicians can create careers that remain energizing over the long term. Tyler shares how identifying his passions, a...

As physical therapy faces growing demand, workforce challenges, reimbursement pressures, and rapid advances in technology, many practice leaders are asking the same question: What comes next? In this episode, Dr. Heidi Jannenga sits down with Dr. Larry Benz, founder of Confluent Health, to discuss the forces reshaping the profession and why he believes physical therapy is approaching a critical in...

Join us for a practical look at building a mission-driven practice that supports both patients and the communities they serve. Listen in for a conversation with Dr. Jessica Martin, pediatric physical therapist and clinical lead at aMAYZing Kids , on how community, collaboration, and culture shape better outcomes for children and families. Jessica shares her journey into pediatric PT and what makes...

Tune in for a conversation with Dr. Jessica Basha, PT, DPT, PCS, owner of Basha PT, for an inside look at what makes pediatric physical therapy both uniquely challenging and deeply rewarding. Jessica shares her journey from pursuing sports and orthopedic care to finding her passion in pediatrics. Jessica also shares how play-based therapy drives engagement and outcomes for children, why involving...

In this episode, host Susan Lofton (WebPT) sits down with guests Stephen Hunter (Intermountain Healthcare) and Alice Bell (American Physical Therapy Association) to explore what it will take to make PT a true first stop for musculoskeletal care. Listen in as they discuss the differences between direct access, PT-first, and primary care physical therapy and share real-world examples of PT-first mod...

Tune in for a conversation with Dr. Daniel Reizis, founder and CEO of Prestige Rehab, on what it takes to scale a rehab therapy practice. Daniel shares his path from clinician to entrepreneur, the lessons he learned from building and selling his first outpatient practice, and what led him to launch Prestige Rehab, which focuses on on-site therapy in assisted living communities. Now leading 40 loca...

Join us for a conversation with Jake Michalski, CEO and founder of Comprehend Health, on how AI is transforming physical therapy documentation and provider experience. Jake shares the story behind Comprehend Health and why ambient documentation has become one of the most practical, high-impact uses of AI in healthcare today. Together, Heidi and Jake break down how AI scribe tools work in real clin...

Tune in for an insightful conversation between host Dr. Heidi Jannenga and Dr. Keaton Ray, PT, DPT, OCS, co-founder and COO of MovementX, for an inspiring look at how physical therapists can thrive outside traditional insurance contracts. Keaton shares MovementX's evolution from cash pay to a diversified payer mix built on creative partnerships, including on-site care in correctional facilities. T...

In this episode, host Dr. Heidi Jannenga sits down with Steph Port for an engaging conversation on what authentic marketing really looks like for healthcare practices today. They break down the essentials of SEO, why your website is the foundation of online visibility, and how Google Business Profile can help patients find you faster.  Steph and Heidi also discuss the real impact of patient review...

Listen in for a conversation between host Susan Lofton, VP, Outcomes & Clinical Transformation at WebPT, and guests Stephen Hunter, PT, DPT, Director of Internal Process Control at Intermountain Healthcare and Alice Bell, PT, DPT, Senior Specialist, Health Policy and Payment at American Physical Therapy Association. In this episode, they discuss the ins and outs of the new CMS strategy and its imp...

Join host Dr. Heidi Jannenga for a conversation with JeMe Cioppa-Mosca, PT, MBA, Senior Vice President at Hospital for Special Surgery, for a conversation to reframe burnout and highlight why resiliency is a muscle PTs must build over time. JeMe shares practical strategies for coping with stress, from breath work and boundaries to making every visit count and setting clear discharge plans.  Togeth...

In this episode, host Dr. Heidi Jannenga chats with Derek Fenwick, a physical therapist turned HR leader, on how to retain top talent. Derek shares why recognition, appreciation, and open communication are key to retention, how regular check-ins and stay interviews outperform outdated annual reviews, and why proactive compensation builds trust. He also explains how core values and transparency sha...

Join Dr. Jon Lee, co-founder of Pickle, and host Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, for a conversation on what it takes to hire and keep the next generation of physical therapists. In this episode, Jon shares his path from pro sports rehab to women's health and how those experiences shaped his perspective on recruiting and retaining clinicians. Together, he an...

Tune in for a conversation between Dr. Kay Mastrocola and host Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, on the role of social media for physical therapy practices.  In this episode, Kay shares how she built the Instagram account DPTs with Anxiety and shares advice to help clinics connect with their communities by humanizing their brand online. Whether you're new to...

Join Neil Trickett, CEO of Practice Promotions, and host Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, for a conversation on the importance of understanding business and marketing strategies for physical therapists and the significance of identifying ideal patients.  Listen in as Neil discusses the need for clinics to adapt to direct-to-consumer marketing, the role of SE...

In this episode, Brian Hartz, CEO of HARTZ Physical Therapy, comes back to the podcast and joins Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT for a discussion on the future of patient engagement, the importance of establishing employee culture, and strategies for managing burnout.  Together, Heidi and Brian discuss the organic growth of his practice, the significance of...

Tune in for a conversation with Jeff Arnold, co-owner and therapist at Coastal Hand and Occupational Therapy, and Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, on the ins and outs of hand therapy.   Heidi and Jeff discuss the unique aspects of hand therapy, including the creativity involved in treatment. Jeff also highlights the challenges of transitioning to private pra...

Join Brian Gallagher, founder of MEG Business Management, as he discusses the concept of collaborative capitalism in the context of physical therapy with host Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT. Brian shares his extensive experience in practice management and emphasizes the importance of trust, transparency, and effective communication in building successful pa...