Bret Siers
The Recurring Value Podcast
Recurring Value: Deep dive into the critical post-sale journey in B2B SaaS.Each episode features insights from the teams who play a pivotal role in ensuring success in the customer journey: Onboarding Specialists Customer Support Success Managers Product Developers Renewal Experts. Join us as we uncover how these professionals enhance user experiences, integrate successful strategies, tackle challenges, and significantly impact revenue through each stage of the adoption funnel—from onboarding to expansion, leading to retention. Discover the collective efforts that transform customer engagement...
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Autor
Bret Siers
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Último episódio
24 de set de 2024
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Episódios
8: Kevin Maufer 24.09.2024 28:34
THE GUEST Kevin is a seasoned Customer Success leader with over 25 years of experience in customer-facing roles across various industries, including SaaS, healthcare staffing, and technology. As a Principal Consultant and Fractional Leader, Kevin specializes in building and growing customer success teams and practices. His mission is to help companies deliver quality experiences for their customer...
7: Rachel Kozen 18.09.2024 41:47
THE GUEST Rachel Kozun is an accomplished executive in the tech industry with a proven track record of driving growth, retention, and outcomes for leading companies. She has built her career on developing high-performing teams and creating client success strategies that generate both revenue and value. Her expertise spans across cybersecurity, IT monitoring, and analytics software, where she's wor...
6: Charles Whiteman 10.09.2024 37:32
THE GUEST Charles Whiteman is a customer success expert with a wealth of experience in scaling SaaS businesses. As the former Executive Vice President of Customer Experience and Strategy at MotionPoint he implemented innovative customer experience strategies, including a voice of the customer program and in-person customer events. His approach to customer success has consistently driven profitabil...
5: Himaanshu Sharma 03.09.2024 21:33
THE GUEST Himaanshu Sharma is an expert consultant in the Product Design and UI/UX space. THE SHOW Weekly conversations about post-sales success in the SaaS industry because recurring revenue requires recurring value. THE LINKS Himaanshu Sharma LinkedIn: https://www.linkedin.com/in/productdesigneronboardingux/ Website: https://www.himanshuuiux.com/ My links LinkedIn: https://www.linkedin.com/in/...
4: Yaakov Carno 27.08.2024 26:11
THE GUEST Yaakov Carno is the Founder & CEO at Valubyl. THE SHOW Weekly conversations about post-sales success in the SaaS industry because recurring revenue requires recurring value. THE LINKS Yaakov Carno LinkedIn: https://www.linkedin.com/in/yaakov-carno/ Valubyl: https://www.valubyl.com/ My links LinkedIn: https://www.linkedin.com/in/bret-siers-%E2%96%B6/ adoptIQ: https://www.traininglayers....
3: Rob Zambito 20.08.2024 33:25
THE GUEST Rob Zambito is the Founder & CEO at Success Scaled. THE SHOW Weekly conversations about post-sales success in the SaaS industry because recurring revenue requires recurring value. THE LINKS Rob Zambito LinkedIn: https://www.linkedin.com/in/rob-zambito/ My links LinkedIn: https://www.linkedin.com/in/bret-siers-%E2%96%B6/ adoptIQ: https://www.traininglayers.com/
2: Joel Di Trapani 13.08.2024 21:08
THE GUEST Joel Di Trapani is the Co-Founder & Co-CEO at Vygo and the host of the DO AS I SAY podcast. THE SHOW Weekly conversations about post-sales success in the SaaS industry because recurring revenue requires recurring value. THE LINKS Joel Di Trapani LinkedIn: https://www.linkedin.com/in/joel-ditrapani/ Youtube: https://youtube.com/@joelditrapani Spotify: https://open.spotify.com/show/5C...
1: Alex Bakula-Davis 01.08.2024 17:52
THE GUEST Alex Bakula-Davis is the Vice President of Customer Success at Clearstory. THE SHOW Weekly conversations about post-sales success in the SaaS industry because recurring revenue requires recurring value. THE LINKS Alex Bakula-Davis LinkedIn: https://www.linkedin.com/in/alex-bakula-davis-97014b25/ My links LinkedIn: https://www.linkedin.com/in/bret-siers-%E2%96%B6/ adoptIQ: https://www.t...
The intro of the Recurring Value Podcast 31.05.2024 0:38
Introducing the Recurring Value Podcast.
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