Have You Raised A Ticket?

Recorded off the back of Socitm's 40th President's Conference, Darren and Joanne are joined by newly-installed president Yogita Popat and immediate past president Kurt Frary to reflect on four decades of the society — from legacy to leadership. The conversation moves from the real power of the conference (the sidebar conversations, not the agenda) to the challenges of Local Government Reor...

Episode 4 of Have You Raised a Ticket? Is here, and it’s the one we’d point anyone to if they wanted to understand why collaboration in local government isn’t just nice to have — it’s a financial and strategic necessity. Jo and Darren are joined by the current president of Society, Kurt Frary, who is also the CTO and head of IT for Norfolk County Council, and the incoming president, Yogita Popat,...

Joanne and Darren are joined by Nadira Hussain, Chief Executive of Socitm, and Sam Collins, Assistant Director Digital and Information at City of London Corporation, for a properly honest conversation about Local Government Transformation — digital or otherwise.  We get into the question that nobody in our world quite wants to answer out loud: does "transformation" even exist, or have we...

Joining Darren and Jo this week for the conversations that DD&T should be having in local government are Nicola Egan, Head of Innovation, Delivery and Data at Luton Borough Council, and Jens Gemmel, published author and advocate for local government digital reform.  We talk about confidence in our careers, practical approaches to encouraging different thinking within organisations and what the...

We said it was coming. It's here. Have You Raised A Ticket? is officially live — and we meant every word of the build-up. Episode 1 features the brilliant Rehana Ramesh, Director of ICT, Digital and Customer Services at the London Borough of Hackney, and Atika Mohammed, Director of Digital, Data and Technology at Luton Borough Council, and they delivered everything we promised and more. Honest...