ZenOne Podcast

Why does customer support in software sucks so much? We were curious too and decided to chat with our customer support rockstar Jillian Gomez (Head of Customer Support, until May 2023) what we are doing differently at ZenOne. How do we prioritize? What is essential to keeping really good people on the team. Tiger will provide his thoughts on how much time he spends (if any) motivating the team. 

In this episode, we discuss 3D printing and excitement around Hololenses by Microsoft ( more on this here ). It’s really a neat product that can take dentistry to a completely new level. Dr. Aaron and I also cover the news of overJet AI and Bola AI partnership. 

In this podcast episode, Melissa Widner, CEO of Lighter Capital, sits down with Tiger Safarov, the founder of ZenOne, to discuss his entrepreneurial journey and the valuable lessons he’s learned along the way. ZenOne is a technology platform designed to streamline the day-to-day operations of dental practices, and Tiger’s story of how he started the company from scratch is truly inspiring.

In this episode I interview Ayrat, co-owner of Cedar Park Dental Wellness. They have been open for almost 2 years and already have seen success in growth and challenges in the operations. We discuss ordering and inventory challenges, how to delegate, and what is missing in all of the software options today to have a sense of knowing what you are buying online.  Link: cedarparkdentalwellness.com  

Amanda is a Facility and Supply Manager  at Bubon Orthodontics, a group of 15 specialty locations in the Midwest with 60 staff members and most of them being with the company for almost 15 years. We cover so many different topics, from how they first started using ZenOne a few years ago , growth mindset , managing veteran employees and the mindset of bringing on board a young generation of dentist...

In this interview we talk with Dr. Daryl Brito who started a dental supply company right after dental school and while working for a DSO. His primary drive was to find a second stream of income to pay off $400K in student loans as soon as possible. We discuss the journey, pros and cons working for DSO, burn out in dentistry and how to avoid it being a fresh grad. How to set up your schedule for op...

On this episode of ZenOne podcast I interview my friend Dr. Joon Han, the person who single handedly was responsible for my entry into the dental field. 14 years ago Dr. Han was looking for a contractor to build Sharrington Dental, his start up practice and I got the chance to do it. We go into stories and how successful the project was. More importantly how this project became a launch pad for Dr...

Today Tiger was interviewed by Brands and Brews podcast about building a business, entrepreneurship and marketing. It's a short and engaging conversation that will hopefully inspire people to take action on even wildest idea. At ZenOne we believe that greatest gift this country has to offer is the soil for trying to build a business.

Please watch the video interview here: One of our beliefs at ZenOne is transparency and unbiased opinion of the industry and we always thought that there is not enough transparency when it comes to review of dental tech solutions on YouTube. Today we seat down with Dr. Aaron DeForest, DDS who is the host of Dental Techup YouTube channel where he reviews and shares in depth reviews of all types of...

Ryan Lee, US Director of US Sales, and Catherine Coles, Lead Corporate Trainer, from 3DISC join ZenOne podcast to discuss all things intraoral scanners and how digital dentistry is changing the dental industry. We discuss how to stay competitive, what is the process of adopting new technology and especially digital dentistry solutions in your practice and how fast can you see results (not to menti...

Welcome to vendor spotlight episode, where Jillian interviews Dr. David Epstein and Jason Epstein on founding story of Wonderful Dental. This episode touches on so many different and diverse topics, such are Pediatric dentistry, how Wonderful was founded, family business, and the impact of Dr. David's legacy on the dental profession. The story of Wonderful Dental is truly amazing and paves the way...

In this short episode we talk about the future of ZenOne, what are we building in the next 2 months and a plan for 2023. Delaney (Customer Success Manager) and Alesia (Product Manager) share their views on what is important and what our members are looking for.

We discussed waterline bacteria last week and I really wanted to bring Kellie T discuss what is really going on at the clinical level and our private practice clients can do immediately to make sure they have the safest dental practice. From my stand point, why wait or be intimidated by inspection, right, it is more important to build the culture of safety and having a good night sleep. This is wh...

Waterline bacteria is back in the news and as a reminder we wanted to discuss how to test, shock and treat waterline in the dental office. ProEdge is the leading lab in this space and they have gathered a wealth of knowledge on this issue.

Laura shares the excitement of being acquired. We discussed the origin story, specialty, having 2 competing offices across the street, and crazy stories from when they acquired offices. Eventually New Horizons became a 13 location DSO and recently got acquired by 2 other national DSOs. Laura started as a hygienist and worked her way up to a Clinical Operations Coach, overseeing ordering, clinical...

I had a chance to interview Dr. Bonner right after the presentation in Lubbock Texas called "Pearls of Dentistry". In this short episode we cover so many things, from Attitude of the Dentist, How to define Success, and how to be more profitable as a private dentist.

Matt is a Managing Partner at Highwire Ventures | Fractional Chief Strategist | Venture Studio Operator| Municipal Innovation strategist| Helping funds & business leaders manage change & strategy. On this podcast we talked about having a chip on the shoulder, ambitions and how to channel ADHD into positive results in life. We discuss strategy, how to implement and what holds most people ba...

We meet in person all together (US team) for the first time in 2022. We all share our stories and keep it light. We also welcome (or re-welcome) Jill as a full-timer starting October 3rd, Michelle joining ZenOne part time and . We dive into our personalities and you can probably see why we love working together.

Delaney and I are visiting clients in Virginia to meet with the leadership and we actually met in person for the first time. She has an incredible story of growing from a dental assistant at the ortho office to Customer Success Manager at ZenOne.

Today my guest is John Demma, COO of a very unique DSO, Light Wave Dental Management. We discuss leadership, team culture, and leading through service.

Elizabeth shares her story of going from a dental assistant to clinical director of a 6 location group in Virginia, River Run Dental.

Angie Bachman, Director of Education at Design Ergonomics, shares her story from Dental Assistant to Supplies Sales Rep and to a role at Design Ergonomics where she helps offices to truly get organized.

Dr. Tom has incredible story of growing up in Chicago ,having paper routes at 9 years old and growing up in the family of 6. After completing dental school, Tom joined the Navy for 5 years and then spent some time in Seattle making $31,000 a year before landing in Weatherford Texas. He recently expanded to a new building, from 2200 SF 7 ops space to a 4000 SF 12 ops stand alone building. Dr. Novak...

Santosh Patel is the President of Complete Specialty Solutions, in-house specialty provider to general dentist office with a complete turn key approach. We cover many topics on starting a business, leadership, and the next revolution in dentistry will come from AI

Welcome back to ZenOne podcast. Today I'm visiting one of my favorite offices in Waco Texas, Acre Wood Dental and the team, Dr. Ben Johnson, Allison, Meghan and Dan Johnson. We discuss projects Dr. Johnson completed during COVID, managing during tough times, culture and leadership.