ZenOne Podcast

In this podcast Michelle and I discuss how to become a trusted member of the team and learn to become the lead dental assistant. Learning how to communicate and the fundamentals of delegation. Michelle has been with Ballantyne Endodontics For 15 years and became clinical leader. Michelle Allen bio   Discount code : ZENONE for $400 off both the independent and The Independent + The collective (whic...

Dr. Benjamin Johnson, DDS ( Bio ; LinkedIn )  Dr. Benjamin Johnson graduated from the University of Utah with a BS in Biology (2005), he attended Ohio State’s School of Dentistry and graduated in 2009. In 2010, Dr. Johnson moved to Texas to work with Dr. Dale McCall (at what would become Acre Wood Dental). When Dr. McCall retired in 2011, Dr. Johnson purchased the practice and continued its tradit...

Dr. Aaron Nicholas ( Bio , Insta , Linked In),  In this wide ranging conversation we cover many topics that include burnout, suicide in dentistry, backpain, coping mechanisms, and mastery. Probably the most important part of the podcast is when I ask Dr. Nicholas, what fears does he have for the profession of dentistry? Shortcuts:  (0:00) Podcast Intro (01:20) Dr. Aaron’s retirement and how he kee...

There are many aspects we can all agree are missing in dentistry today. However, from my perspective, having worked with dental teams daily, I can clearly see that onboarding, training, and nurturing for your team is sorely lacking. Let's refer to it simply as "training". How do I know? Well, I constantly hear phrases like, "They don't even know how to put on a rubber dam&qu...

Trend 1: One of the most significant trends I've noticed is the increasing popularity of buying groups.  When evaluating a group, dental practices should ask the following questions related to their negotiated formulary: Which manufacturers offer the deepest discounts? How often are discounts negotiated? Is pricing volume-based? Does the buying group negotiate a percentage discount or a fixed...

In this wide ranging conversation we cover many topics:  Startup, In Network, Out of Network, and knee deep in construction a story of 3 practices We didn’t even remind them to schedule the next appointment, was that a mistake?  We still have a capacity issue, bit on the hygiene side  Why do you need an associate if your hygiene schedule is not full?  Passive Income strategies.  Is Real Estate inv...

Dr. Andrew Olson Dentist and Owner of Wasatch Dental; Assistant Professor at the University of Utah School of Dentistry. He has a very unique story of becoming a dentist and then pursuing a business education at the University of Utah School of Business. Please enjoy our wide ranging conversation.  LinkedIn Profile: https://www.linkedin.com/in/andrew-olson-069042147/ Software: Botdent.com   Topics...

Welcome to Episode 79 where I ask Ayrat, practice administrator at Cedar Park Dental Wellness, what’s new and exciting in 2024. We spent most of the time discussing pitfalls of going out of network with dental insurance companies. 

Welcome to Episode 78. In this short episode, I interviewed one of the early ZenOne customers and someone whom I admire for his work ethic and humbleness. Dr. Fan shares the story of growing up in Claremont California, going to dental school in New York, and settling in Austin. Timestamps: 00:00:40 When Dr Fan started his practice 00:01:02 Dr. Fan's bold relocation to Austin 00:02:01 Becoming a de...

Welcome to Episode 77 where we visit Garrison Dental Solutions in Michigan. We met with the team, toured the manufacturing facility, and discussed the challenges of serving practices across the country. At the end of the visit, I sat down with the Director of Sales for North America, Richard Markules  Timestamps: 00:01:43 Intro 00:03:00 Introduction to dental  00:04:30 Garrison started in the base...

Welcome to Episode 76 where I’m joined by my good friends Dr. Scott Goldman ( LinkedIn ) and Dr. Peter Boulden DDS ( LinkedIn) . On this podcast, we debunk all the pros and cons of selling a practice to DSO (2 times) and he learned and experienced all of the things DSOs offer. On the other hand, Dr. Boulden resisted the urge to sell to DSO for years and kept building his group in Atlanta to now 8...

Welcome to Episode 75 where we discuss a big announcement we made about future plans of ZenOne and introduction of the new platform. I asked Delaney Barber (Practice Success Manager) and Jillian Gomez (Partner Vendors Manager) to join me on this podcast to share the news and the feedback we received so far. Jill shares the details of her work of adding thousands of SKUs and most importantly the Qu...

Experienced Operations Officer with a demonstrated history of successful work in the Supply Chain and Logistics industry. Skilled in Cash Flow, Financial Operations, Manufacturing Operations, Warehouse Operations, and Warehouse Control. Strong finance professional with a Bachelor of Business Administration - BBA focused in Accounting and Finance from the University of Central Arkansas.  Timestamps...

Today I had a chance to discuss all things hygiene with Laura and Danielle. They met 15 years ago at th hygiene schools and since then stayed friends and 12 months ago started Diamond Dental Hygiene Career Coaching. On this podcast we discuss:  What holds most of the hygienists back?  How to manage a toxic environment and when is the time to call quits? How to build a nurturing Growth mindset? Wha...

Amy Bridger has exclusively worked in the dental industry since 2013. Having worked with multiple customer segments, including private practice, emerging groups, DSOs, as well as GPOs across the country, Amy’s knowledge base of the dental industry is extensive. She takes pride in identifying and helping her customers realize potential areas of improvement within their procurement, marketing, and o...

This podcast is not financial advice, please talk to your financial adviser or tax planner or people that are certified.  Shannon Blackmon is a CERTIFIED FINANCIAL PLANNER™ professional, highly trained in financial planning and investment management. Helping others not only survive but flourish and live full, prosperous lives is her goal. Shannon enjoys co-creating custom financial plans with her...

In this episode I have a special guest, Cassie Kellner, who I met 4 years ago and was immediately impressed by. Cassie has been in the dental field for 20 years and started as a general dentist assistant when she was 19 years old. After 4 years she moved to assisting at the Ortho office and since then she’s been in love with orthodontics. After years being in the field she moved to Hummingbird Ass...

In this episode, I sat down with Colin Ambler ( Linked In) who is co-owner of Noble Dentistry, 14 ops with 50 staff members, with his wife and also a founder of a new dental startup Team Care (teamcaredental.com). We discuss why reward/incentive programs are important, key elements, and the effects of the productivity of the practice.  We also touch on how he and his wife grew the practice from sc...

In this episode, Jillian from ZenOne interviews Celeste Izquierdo, Assistant Manager and Treatment Plan Coordinator at Triangle Family Dentistry-Morrisville in North Carolina. Celeste is not only a skilled dental professional but also a talented self-taught artist. In this interview, she shares her journey of discovering her passion for art at a young age and how it intertwines with her career in...

In this episode, Delaney Barber, Customer Success Manager at ZenOne, discusses with Amanda Garthwaite, Regional Director Of Operations at Lightwave Dental, the story of how Lightwave offices got acquainted with ZenOne and started their journey towards efficiency and transformation. The journey wasn’t all smooth and effortless. But due to the challenges they faced, Amanda and her team understood th...

I met Christin during the Launch event in Durham in April and I was immediately amazed by her positive personality, the smile and when I asked just a few questions about her career path I knew I needed to interview Christin for the ZenOne podcast as soon as possible. Her story is incredible, she has an immense level of Emotional Intelligence and perseverance. In just a short amount of time she was...

On this podcast, I have a unique opportunity to interview Sandi Synstad, Clinical Director of Light Wave Dental, who is absolute rock star, heart officer of the organization and the energy sunshine of the Launch Event in NC. We talk about her career and how life setbacks can make you stronger. She shares her inspiring life story and how learning became the beacon of light for her during the tough...

We are attending a Launch Event in Durham to support our great client Lightwave Dental, Dental Leadership Organization, headquartered in Virginia. Samantha Julia and Samantha Vaccarello are here to organize our table and represent Zen in the best light possible. Tiger came to support and had a minute to sit down with both Sam’s (one on camera and one is shy) to discuss their journey, part time wor...

Today I am at the Wiregrass Dental Symposium in Dothan Alabama. Yes it’s south and I really enjoy it, from famous hospitality and accent, to how spacious dental practices are since the land is not an issue! In this interview I sat down with Haley, who started out as a dental assistant and has seen not only the growth of the practice but also her own personal growth and now she is a treatment coord...

Today I sat down with Operations Manager at Westgate Dental Care to discuss her 20th year anniversary. How is it possible in the age of changing jobs every 2-3 years? We go deep into how Westage operates, how they hold morning huddles, and why doctors are called “guests”. Ray shares how they develop talent, keep the team motivated and inner dynamics of doctors, hygienists, dental assistants and fr...