Your Intended Message

You communicate on many channels and must get it right every time How do you manage the emotional messages? Episode 127 (Sandra is based in Toronto) In this conversation with Sandra Bekhor, we explore: The communication challenges of professional service firms How to polish your customer service messaging How to handle angry customers The importance of modern thinking and adopting the scientist mi...

Be emotionally intelligent to lead motivated teams When you lead, you can't be the smartest person in the room Episode 126 (Susan is based in San Francisco) In this conversation with Susan Schwartz, we explore: Making the transition from star performer to team leader Developing an insider code when working with different personality types The difference between emotional intelligence and emotional...

How to network effectively without being a pest Identify, Maximize, Refine and Nurture your Network of Contacts Episode 125 (Rob is based in Connecticut) In this conversation we explore: How to start conversation at a networking event How to flip the conversation when the other person attacks in sales mode How to meet the most prominent people at the event Are business cards still relevant and wha...

Be visible, attention-grabbing and relevant How to leverage Linkedin as your personal marketing platform Episode 124 (Marc is based in New York city) In this conversation we explore: When and why to connect with others How to invite connections Appreciation for the privilege of connections How to be amazing-er What to include in every Linkedin post Please don't try to sell me your bridge When to r...

Build your relationships, build your network How to show up in the room for networking  Episode 123 (Frank is based in Ohio) In this conversation we explore: How to prepare your mindset for networking events How to start the conversation and move it forward Why it's more than harvesting leads Helping others via referrals, introductions and encouragement The role of karma, faith and trust Your secr...

You don't need to be an executive to have presence Check your gravitas, communication and appearance Episode 122 (Diane is based in New York) In this conversation we explore: The contributing components of presence What are the elements of gravitas, communication and appearance? The power of confidence and decisiveness How to align your communication How to establish your grounding position before...

Are you asking questions to build or to tear down? What is the difference between a learner and a judger mindset? Episode 121 ( Marilee is based in New Jersey) In this conversation we explore: The polar opposites of learner versus judger mindsets How to recognize your current mindset How to shift your mindset with the choice map How to be a stronger leader by asking stronger questions How to ask b...

Burnout is a Real Threat and You Can Prevent It Mental health doesn't show up like a broken bone, yet it's present Episode 120 (Janice is based in San Francisco) In this conversation we explore: The challenges of identifying and mitgating burnout The difference between stress and burnout - and the connection That burnout is not an on-off switch but a downward spiral Simple course corrections - out...

Learn from Clown School, Blue Man Group and Improv, oh my! How to use clown presence in your presentation Episode 119 (Don is based in San Francisco) In this conversation with Don Colliver, we explore: How clown training helps you leverage your flaws for human connection The importance of getting well prepared for your presentation How to shine through an embarrassing moment The ATM method to hand...

How can you build your charisma? How does Greek mythology offer constructive leadership analogies? Episode 118 (Scott is based in New York City) In this conversation with Scott Mason, we explore: Charisma as a leadership quality The difference between entertainment and charisma Why powerful charisma both attracts and repels Why we need heroes that are flawed How to recognize charisma The importanc...

Imagine the results when you can calm an angry person in 90 seconds - or less Anger is a normal emotion and you can manage those angry people in your life Episode 117 (Doug is based in California) In this conversation with Doug Noll, we explore: That angry is simply one part of our emotional personality How to quickly sooth the angry soul Anger is an indication of a boundary violation What is emot...

Positive Self Talk leads to Positive Habits  Your action speaks louder than your words Episode 116 (Kevin is based in New Hampshire) In this conversation with Kevin Palmieri, we explore: The power of both positive and negative habits Recognize the value and purpose of pain Leading your team by enhancing their value The importance of seeking the next level of development When mistakes can be valuab...

How to boost your cross culture communication results Your culture is simply your perspective of the world Episode 115 (Katja is based in Den Hagg, Netherlands) In this conversation with Katja Schleicher, we explore: What are the challenges of cross culture communication? How to establish a positive relationship How to recognize the traps that might blind you to your bias Why you need to be a tour...

How to communicate during a crisis Crisis management and communication  Episode 114 (Edward is based in Washington, DC) In this conversation with Edward Segal, we explore: How to be better prepared for your next crisis (hope isn't a plan) Silly phrases to avoid and what you should and can say Why it's never "off the record" What to include in your crisis management plan What to say when you still...

The Marketing crisis for small business and startups Beware of the trap of choosing efficiency over effectiveness Episode 113 (Gee is based in Strasbourg, France) In this conversation with Gee Ranasinha, we explore: Why marketing is broken and the resulting marketing crisis  Appreciating the value of differentiation and danger of not How to recognize "the people who call themselves marketers" Why...

Connect with Listeners with Your True Voice How can you uncover and leverage your authentic voice Episode 112 {Susan is based in North Carolina) In this conversation with Susan Murphy, we explore: Why is your authentic voice critical to your success? What mental and physical exercises can you use to uncover that voice? The three simple techniques to improve your voice today What can you learn from...

How to use a book to promote your business Write and publish your book, then promote it to boost your success Episode 111 {Judy is based in California) In this conversation with Judy Baker we explore: How to leverage your book as a business marketing tool Five mistakes to avoid when marketing your book Why give your book to clients and prospects as a gift What you and me have in common with the ar...

How to be communicate to your team in a positive way How to tame the negative thoughts in your head that can sabotage your success Pamela Jett is a leadership and communication skills expert who has been working with leaders for almost three decades to them communicate, lead and succeed. Episode 110 (Pamela is based in Arizona) In this conversation with Pamela Jett we explore: The critical differe...

Self Awareness and Openness Builds Winning Teams What can we learn from the Special Forces to build workplace teams? Noel DiBona has served on high performance teams in private business and in military Special Operations.  Episode 109 (Noel is based in North Carolina) In this conversation with Noel DiBona we explore: How self awareness is the foundation for strong teams The importance of sharing s...

Why Leaders Need to Tell their Stories How story telling teaches, builds the brand and humanizes you Alan McLaren was the global chairman of YPO (Young Presidents' Organization) Episode 108 (Alan is based in Oakville, Ontario) In this conversation with Alan McLaren we explore: Why leaders might be obligated to tell their stories How story telling helps the business The effective use of story telli...

Critical Thinking and Communication Skills are Linked How effective communication skills can save time and money Jim Rowe has 45 years in marketing both on the client side and the agency side. Episode 107 ( Jim is based on Long Island, New York) In this conversation with Jim Rowe we explore: The skills gap and why we should change STEM learning to STEAM The skills gap in problem solving and writin...

Giving will reward you more than taking Yes, you can build your business and life with the intention to serve Jim Hardwick is a Fractional VP Sales who has started leading a C suite executive retreat to Kenya.  Episode 106 (Jim is based in Phoenix, Arizona) In this conversation with Jim Hardwick we explore: What does it mean to embrace your servant's heart? How can you get more success by giving i...

How to communicate in the changing workplace Build smarter relationships with the people around you Brenden Kumarasamy publishes instructional videos on his YouTube channel, MasterTalk with over 25,000 subscribers. Episode 105 (Brenden is based in Montreal, Canada) In this conversation with Brenden we explore: The challenges of communicating well in a hybrid workplace How to build stronger relatio...

Why and how to talk to the media? Talk to the media to convey your corporate messages with personal flavor Ed Barks has 25 years experience as a specialist in media communications. Episode 104 (Ed is based in Washington DC) In this conversation with Ed Barks we explore: Why business leaders should develop positive relations with the media How to approach the media to help spread your message How t...

How can you handle the fear of public speaking? How can you become a more confident public speaker? Natasha Bazilevych has been teaching presentation skills for about 15 years. Episode 103 (Natasha is based in Delaware) In this conversation with Natasha Bazilevych we explore: How to channel anxiety as energy How to use exposure therapy to overcome your fears Why you need to focus on the audience i...