Jay Chapman

Your Growth Coaches The Podcast

Business EN ↓ 55 episodes

Welcome! Get ready to tune into the "Your Growth Coaches" podcast with Jay and Marie.  We're your ultimate business coaches for the hair and beauty industry, here to inspire, motivate, and deliver real talk. Expect expert insights and practical advice to level up your business.  Join us for no-nonsense conversations, actionable tips, and straight-to-the-point strategies. Forget the fluff—let's dive into what really works.

Author

Jay Chapman

Category

Business

Podcast website

www.buzzsprout.com

Latest episode

Jun 2, 2026

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Episodes

The Financial Year is Ending, Now What!? 02.06.2026

Every year EOFY rolls around and you can either use it as a reset or ignore it completely! The truth is, the ones who ignore it are the ones still struggling in December wondering where the money went! In this episode Jay and Marie break down exactly what you should be doing right now: reviewing your price list, understanding your expenses, having the right conversations with your accountant and g...

You’re Burnt Out Because You Avoid The Hard Stuff! 20.05.2026

Spicy and mildly offensive (Just the way we like it!) Sometimes we need a shoulder to cry on and sometimes we need someone to give us a good “shellacking!”. In this episode, we discuss the most common themes that we say in the industry that keeps people stuck and burnt out. Hint hint! It’s when you avoid doing the hard things…. From making it worse by telling yourself you burnt out when you’re jus...

Resilience & Showing Up! With Julie Cross 22.03.2026

 Julie Cross (HILARIOUS!), former hairdresser turned full-time keynote speaker joins me to break down what resilience really looks like in the real world. Not the highlight reel version, the day-to-day reps that most people avoid.  We talk about why showing up is a trained skill, not a personality trait, and how the best in our industry don’t rely on motivation. They build the emotional strength,...

Samantha Harrison on Growth, Grit and Going Direct to the Source 23.02.2026

Samantha Harrison is not just a hair extension expert. She is a true entrepreneur in every sense of the word. From starting as a home-based hairstylist to travelling to China to meet manufacturers face-to-face and build her own transparent wholesale brand, Sam has done what most people only talk about! She is the founder of SHE Hair Extensions, a multi-business owner, a lifelong learner who consta...

Booked Out, Burnt Out and Over It! 16.02.2026

In this episode, we’re talking about burnout in business owners. What it actually is and why high performers are more prone to it than they realise.  It can feel almost impossible to muster the energy when you’re right in the middle of it. Because that’s the catch, isn’t it? When you’re burnt out, the very things that would help you get out of it feel like they require energy you simply don’t have...

Nancy Abdou: The Grit Behind the Growth 08.02.2026

In this powerful episode, Marie sits down with special guest Nancy Abdou, founder and CEO of The Australian Dermal & Laser Institute, an award-winning leader in aesthetic education with more than two decades of real-world experience. Nancy’s journey started in 2002 when she and her sisters opened a single laser and skin clinic, which grew to 15 locations across Melbourne within ten years. Alon...

When Your Business is Great But The Money is Crap! 01.02.2026

On paper, things look good. The team’s solid. Clients are happy. Culture feels right. Your diary’s full. And yet… the money doesn’t match the effort. In today’s episode, we’re unpacking what’s really going on when business feels like it’s working, but the bank account tells a different story. This is the stuff no one really wants to admit out loud. Because it messes with your head. You start quest...

The Truth About Going Solo 20.01.2026

Solo operator life gets talked about a lot in our industry, but rarely do people talk about the REAL stuff. In this episode, Jay and Linda get into the nitty-gritty of what’s actually happening for sole operators across hair, beauty, skin, and aesthetics. They explore why so many people are walking away from traditional shopfront salons to go out on their own as chair renters or independent operat...

Tamara Reid’s Everywhere! Closing the Gap in The Hair & Beauty Industry 11.01.2026

Blend a pump of retinol, a bubble of champagne, a spritz of dry shampoo and a sprinkle of sugar. Finish it with a glow under the LED light and you’ve got Tamara Reid. We kick off 2026, season 3, episode 1 with an industry disrupter!  With 18 years in the professional hair and beauty industry, Tamara’s experience spans education, sales, brand marketing and strategic partnerships across franchise gr...

What We Saw Behind Closed Doors in 2025 and What It Means for 2026 28.12.2025

This isn’t a typical end of year wrap-up episode! No highlights. No lessons wrapped in pretty quotes. No generic “what a year” crap! In this final episode of Season 2 of the YGC Podcast, Marie and I are reconciling 2025 as it actually was. What worked. What didn’t. And what quietly separated the businesses that grew from the ones that stayed stuck. We’ve coached salon and clinic owners all year an...

Raising the Standard! Halima Dandan on Skin Health 21.12.2025

Halima Dandan is the founder of Dermaclear Clinic and Dermal Code, leading with over 23 years of clinical experience and a commitment to setting higher standards in skin health. Through her boutique clinic and professional product and device range, she delivers results-driven treatments, education and innovation for both clients and industry professionals. Marie and Helima talk personal branding,...

Inside the Skin Game With Isabella Loneragan 14.12.2025

From buccal massage facials to features in Vogue and Harper’s Bazaar, and even taking out the ABIA Educator of the Year, she is here, there and everywhere! Isabella Loneragan is the multi-award-winning founder of The Skinformé Academy – a  world-class facial and facial massage training institution designed to elevate hands-on skin therapy and moreover, guide touch therapists to turn their skills i...

The Ripple Effect of Impact – with Robyn McAlpine 02.11.2025

In this episode, I sit down with clinic owner, author and founder of Transforming Beauty, Robyn McAlpine – recently named Humanitarian of the Year 2025! We talk about resilience, purpose and how making an impact doesn’t have to wait until you’ve “made it.” Robyn shares how small acts can create massive ripples, and how her work through Transforming Beauty empowers young women rescued from traffick...

Building the Confidence to Make Money on Purpose 06.10.2025

For years I thought making money in business was just about working harder. I was flat out busy but my team weren’t and even though the salon looked successful, the numbers told a different story. What I eventually realised is that generating revenue is a skill. It’s something you can learn and get really good at, just like perfecting a colour correction or a facial treatment. In this episode, I’m...

Tax. Super. Workcover. (Don’t Roll Your Eyes, Just Listen!) 07.09.2025

We know. It’s the stuff that makes your eyes glaze over. But ignoring this side of your business can cost you big time. In this episode, we break down the basics of tax, super and workcover in a way that actually makes sense. No jargon, no lectures. Just straight-up advice to help you stay out of trouble and keep more of what you earn. If you’ve ever felt confused, overwhelmed or just completely i...

Branding, Messaging and ChatGPT…. With Special Guest Rachel Medlock 24.08.2025

My spicy guest is a copywriter who knows exactly how to make your words work harder, connect with the right clients and keep your brand feeling fresh.  We’ll talk about how ChatGPT can be a powerful tool without making you sound like everyone else and what really matters when it comes to building a message that cuts through the noise. Who the heck is Rachel?  Rachel Medlock is a copywriter, beauty...

Money Trauma is Real! Shifting Your Money Story 10.08.2025

If the thought of raising your prices makes you break out in a sweat, or you feel guilty every time you look at your bank account, you’re not alone. Money trauma is real, and it’s probably running the show more than you realise. In this episode, we dive into the messy, emotional side of money and how your past might be shaping your pricing, spending, and self-worth today. We’ll help you unpack the...

You Don’t Have a Money Problem, You Have a Leaky Bucket! (The 7 Areas to Focus on) 13.07.2025

Think you’ve got a money problem? Think again. Most salon and clinic owners aren’t undercharging or overspending, they’ve just got a bucket full of holes. In this episode, we break down the 7 biggest leaks that drain your profit without you even realising. From pricing gaps to stock blowouts to team inefficiencies, we’re exposing the hidden areas that silently sabotage your cash flow. If you’re wo...

Forced Off the Floor by Mental Health and Chronic Illness -Special Guest Coach Kerry 29.06.2025

When your body or brain taps out before your business does, it’s a whole different kind of burnout. In this episode, we talk openly about Kerry’s experiences stepping back from the floor because of mental health struggles and cancer diagnoses.  This is for anyone who’s ever thought, “But what happens if I can’t keep going?” We share strategies to help you build a business that’s not fully dependen...

Booked Out, Burnt Out and Crap Money!? 15.06.2025

You’re flat out, booked solid and running on caffeine fumes. So why does your bank account still look like a sad joke? In this episode, we’re calling out the trap so many salon and clinic owners fall into. Thinking busy means successful. (Spoiler alert. It doesn’t.) We unpack why being booked out isn’t the goal if it comes at the cost of your sanity and profit. You’ll hear real talk on what’s actu...

Profit Share and Incentives Unpacked 01.06.2025

Profit sharing…. Sounds generous, progressive, maybe even a little bit fancy! but what actually is it? And how do you make it work without losing your mind or your margins? In this episode, we’re cutting through the fluff and diving into the nitty gritty. We unpack the common mistakes salon owners make when trying to introduce profit share and the real question you need to ask first: are you even...

Has Old Fashioned Marketing Died? 25.05.2025

Remember the days when word-of-mouth, loyalty cards and a killer brochure were enough to keep your business thriving? In a world obsessed with algorithms, trends and bloody TikTok dances, it’s easy to wonder if old-school marketing still has a place or if it’s officially time to retire it for good. In this bonus episode, we’re diving into what’s changed, what’s stayed the same and whether traditio...

Why Am I Not Where I Want to Be? 18.05.2025

Ever found yourself asking, "Why am I not further along?" or "Why does it feel like I’m doing everything right, but still stuck?" In this episode, we’re unpacking the frustrating gap between where you are and where you thought you’d be by now. Whether it’s your business, your mindset or your life as a whole!  We’re diving into the invisible blocks that keep ambitious people spi...

Your New Clients Are Getting Confused & Not Choosing You! 30.03.2025

There's often hundreds of people that are visiting your website and your online booking page every single week, if you play your cards right (and your content is on point) you will capture a large chunk of this new business opportunity. Now here's the reality! Is your website and online booking interface optimised so that it makes it an absolute no brainer to make an appointment with YOU...

The Trends That Are Destroying Your Profit 23.03.2025

WARNING! Spicy themes incoming.... Recognising trends and themes in your business that are chewing away at your profit is the first step, the second step is to actually do something about it! Sitting in our ivory tower we get to see these trends and themes in our clients businesses. Not only that, we have been a victim to them ourselves! The good news is that you do not need to settle for mediocri...

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