Mark Worrall and Ian Macbeth

World Class Real Estate

Business EN ↓ 356 episodes

Each week Mark Worrall, Ian Macbeth and a special guest real estate agent take you through the strategy, advice, tips and tricks that will help you go from a great to a world-class real estate agent. Featuring interviews with leading agents in Australia, the UK and beyond, each conversation delivers actionable value and brings a positive change to your mindset and a positive change to your real estate business.

Author

Mark Worrall and Ian Macbeth

Category

Business

Podcast website

worldclassrealestate.co.uk

Latest episode

Jul 7, 2026

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Episodes

World Class Lettings with Sally Lawson 11.08.2020

As a former president of Arla Sally Lawson is undoubtedly one of the most well known names in the Lettings industry, after starting her lettings agency in 1990 by 2005 she had decided she could help other agents build a successful agencies of their own and her clients would be happy to tell you she’s consistently achieved that goal. Her agent rainmaker programme has helped 11,000 Agents transform...

World Class Video anniversary special with Chris Watkin 04.08.2020

Today’s guest needs no introduction but he’s getting one anyway. He’s a stalwart of our profession, having started his career in 1993 and worked his way up the corporate ladder before turning his focus to helping agents produce more sustainable, predictable results at scale through powerful written and video based marketing. he’s produced countless hours of free videos that, if you’re willing to t...

World Class Viewings with James White 27.07.2020

We’re joined today by an agent who’s had a career spanning 3 decades. He’s worked for some of the most respected names in the business and is now the MD of the Belong Estate Agency and he joins us to discuss how important meeting people is and how important language is in agency.

World Class Habits 21.07.2020

Mark and Sam discuss what habits good and bad they've implemented over the last few months and how estate agents can become conscious of their habits and change them to make a difference. Sorry if Mark is very quiet on this episode, his microphone is playing up and it wasn't obvious in the recording- Just turn up the volume 🔊🔊🔊

World Class Innovation with Mark Burgess 15.07.2020

It’s not every day that we have a best selling author on the show but Mark Burgess from Iceberg Digital is indeed one. His first book “where did my industry go?” has changed countless agencies across the UK and his current business is revolutionising database farming, nurturing and marketing. He joins us to discuss innovation, adaptation and execution and is the latest guest on the show who runs a...

Perform like a World Class Agent 07.07.2020

Perry Power from Power Bespoke is one of the pioneers of the self employed model in estate agency and he joins Sam & Mark on the podcast to discuss his agency and his Facebook group The Power Estate Agent. Whilst culture is a big buzz word Perry breaks down exactly why a performance culture is key to his business and what it looks like in practice, he shares loads of great takeaways and if you...

World Class Processes 30.06.2020

John Paul runs the Agency Growth Strategies Facebook group for agents and joins Sam & Mark to discuss people and processes in estate agency. He explains why training is more important than prospecting in his business and gives more takeaways than you can ever imagine, as proven with both Sam and Mark implementing some of the best bits immediately. 

How Empathy makes a World Class Agent 23.06.2020

Andrew Sanderson from AKS Residential in Derby is the star of this episode and he joins Sam Hunter & Mark Worrall to discuss how he has worked to improve and become a much better estate agent in recent years. He shares his passion for the property industry and what he has learnt over his last 17 years in the business. Packed full of tips and learnings for agents from a man who has been on the...

World Class Ethical Agency 16.06.2020

What have the best agents been doing to help their communities during lockdown and how can you use their example to implement awesome Corporate Social Responsibility into your agency. Jerry Lyons joins Sam & Mark to discuss his Karma Club and how agents can take steps to implement a strategy of ethical agency for the good of their local communities and their business

World Class Independent Agents 09.06.2020

What does it take to be world class as an independent estate agent and do they hold an advantage in the current situation? We pose these questions to Graham Lock Founder of The Federation of Independent Agents on this episode and he provides loads of brilliant tips for agents both now and in the future.

World Class Lettings With Goodlord 02.06.2020

Oli Sherlock Head of Insurance at Goodlord joins us in this episode to discuss how the lettings market has reacted to coming out of lockdown and how world class customer service can be applied to the lettings sector.

World Class Canvassing 26.05.2020

Heather Staff knows a thing or 2 about how agents should be communicating their message to properties on the market at the moment. The co founder of Spectre joins us for this episode to talk about messaging, what makes a letter unique and how we are now have a golden opportunity to smash our prospecting!

World Class Morning Meetings 19.05.2020

The property markets very own Holly & Phil, Sarah Edmundson and Bryan Mansell join us on this episode to discuss the success of their industry wide morning meeting that they have hosted during lockdown. This episode is full of tips and hints about how to return a better agent with some key leanings to implement to take your agency to the next level in the 'new normal' world.

World Class Virtual Viewings 12.05.2020

We can open our doors, hooray! We recorded this episode before any changes were announced and it includes Marks experience and success with a virtual viewing, a strategy that will still prove vital moving forward into a 'new normal'. We also discuss what is love2move and what does Mark do as apparently even Sam doesn't know!

World Class Agency with Phil Jones 05.05.2020

Phil Jones is a direct mail expert and one half of the prestigious Lake District estate agency Ashdowm Jones. Phil discusses how naivety got him started on the path to becoming a direct mail expert and how he now helps agents nail their DM campaigns through his company Firewave. A great interview with agency owner turned industry supplier with some very useful takeaways if you are looking to kick...

Review of a World Class Week! 01.05.2020

Wow it's been a busy week. Mark and Sam squeeze 4 wrap ups into this episode. Reviewing the amazing value offered by the guests all about preparing to bounce back after lockdown thank you to Tony, Louis, Lewis and Lisa.

Lockdown learnings from Australia with Lisa Novak 30.04.2020

The most innovative woman in real estate in Australia joins us in this episode to discuss her 3 minute SMS valuation lead magnet and how agents can use it both during and after lockdown. Lisa shares how she has built a tribe on social media and discusses how agents in the UK can do the same.

Have a bounce back plan with Lewis Thorogood 29.04.2020

Lewis Thorogood is the host of The Bourne Property Show and opened a cold start branch in the area of Bourne just a few short years ago, quickly growing an avid following in the area. On this episode he touches on his reasons for launching a property 'TV' show and also shares what should be included in your bounce back plan.

Bounce back by prospecting with Louis Goldney Sidley 28.04.2020

Louis Goldney Sidley, head of client services at JLL, joins us this week. He’s head up teams in banking before property and was the former head of client services at Marsh & Parsons, he’s now built and continues to run the team for JLL. He talks us through what world class prospecting looks like for big agencies and independents alike.

Prepare to bounce back with Tony Morris 27.04.2020

Tony Morris is a world renowned sales trainer having spoken on stage in 20 different countries, he's written 5 sales books and joins us to discuss his take on world class agency. The perfect start to our mini series to help agents prepare to bounce back Tony shares his structure for the perfect sales calls and offers listeners some fantastic free content!

John Savage part three - the download 21.04.2020

Split into three separate episodes, John Savage brings passion, energy and ruthless HONESTY to the WCA podcast. A different take on our usual structure, John shares all on why telling the truth is the best and only true asset you have as an agent and how you should use to to make yourself a better agent and a better person. 

World Class truth telling with John Savage - Part 2 (and special guest Stephen Brown) 14.04.2020

Split into three separate episodes, John Savage brings passion, energy and ruthless HONESTY to the WCA podcast. A different take on our usual structure, John shares all on why telling the truth is the best and only true asset you have as an agent and how you should use to to make yourself a better agent and a better person. Friend of the show, Stephen Brown, zooms in to pump up his own podcast (an...

World Class truth telling with John Savage - Part 1 11.04.2020

Split into three separate episodes, John Savage brings passion, energy and ruthless HONESTY to the WCA podcast. A different take on our usual structure, John shares all on why telling the truth is the best and only true asset you have as an agent and how you should use to to make yourself a better agent and a better person.

Working on your World Class Agency with Emma Vigus 07.04.2020

Emma Vigus has been in business for 20 years. She’s genuinely passionate about delivering change in the residential property sector because she knows Buying and selling homes is still rated as one of the most complicated and stressful experiences anyone will ever go through. We have a fantastic conversation about life before, during and after Covid-19 and what agents can be doing now to build a bu...

World Class Associates with Nicky Stevenson 31.03.2020

Nicky Stevenson has been passionate about property since starting her career in the industry back in 2003. She smashed it from lettings neg all the way through to MD of the Property Academy and launching her own property services company. Nicky has more experience than most in our industry and shares it all with us today (though we did get stuck talking Coronavirus for 30 seconds). 

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