World Class Real Estate

Today’s guest has been in the property industry for coming up to 10 years. He’s one of many leading the charge of ‘self employed’ agents across the UK, and splits his time between both training agents and selling million pound homes along the river in central London.

Sam and Mark discuss the built to grow bootcamp delivered by  Royston Guest and Perry Power that Mark was on last week and the key takeaways that agents can take and implement into their business.

Today’s guest has been the marketing director for Surreys Largest and most successful independent estate agent for over a decade. He’s recently won the best estate agency marketing across the whole of the UK at the International Property Awards and is here today to share his thoughts on content marketing, website design, lead generation and what it takes to build and maintain a respected estate ag...

Today’s guest started his business from home in 2004, and has grown it over the last 17 years to be a four branch network with 32 staff. While he’s still out on the tools every now and again, he now spends more time working ‘on’ the business and looking at ways of growing and future proofing the agency in modern times. He’s probably still recovering from how many times he had to walk up the stairs...

Today’s guest is a friend of the show and joins us after binging the back catalogue over recent weeks and feeling compelled to come on and tell his story. He’s worked in agencies both as big and as small as they come and next year celebrates his 40th year in sales and now does extremely well in the South West London market. He describes himself as the least corporate, corporate estate agent, Craig...

We’re joined today by a man who’s chalking up his 11th year in property. He’s had experience in corporate agency, online agency, proptech, independent and franchise and today is consistently selling homes for street and area records in and around the best pockets of Surrey. He’s the head of sales for Century 21 Luxe Residential in Cobham, Shane Bay, welcome to the world class agency podcast.

Todays guest has spent the past two decades coaching and mentoring ambitious business owners and helping them fulfil their potential. He has built multi million businesses, is a best selling author and is now working with some of the best estate agents in the country to grow their business and running bootcamps along with Perry Power to share those ideas. To find out more about those bootcamps vis...

Last weekend marked the return of the London Marathon and this weekend Mark is running his first marathon so today Sam and Mark discuss what lessons agents can learn from the long and arduous training process. When setting your mind on any goal it's important to give yourself the very best chance of achieving it and this weeks episode will help you do just that.

We’re joined today by a man who uses reviews to gain consumer data and insights to help his customers grow and retain market share. He’s a rightmove alumn and now spends his days helping agents understand what outstanding customer experience really results in with the ESTAS.

Today’s guest has been described on LinkedIn as “the best estate in kent” and in my memory, is the only agent I have ever come across that has a “Welcome” page on their website rather than an “about” which says to me they’re more about the customer than themselves. Special mention to Ashley  Buckland of CWB Property for delivering the exceptional customer service that Warren mentions.

Sam & Mark discuss the challenges faced with valuing property in the current market after Mark got one very WRONG last week! How as agents should we react if we get it wrong, but still list the property? And what conversations should we be having with clients around price at what stage of the marketing campaign?

In a hat trick more famous than Peter Siddle on his birthday (Who?) or Geoff Hurst in 1966, today’s guest joins us for his third appearance on the show. He needs no introduction, so he’s not getting much of one!

Today’s guest says she’s “officially” been in estate agency since 2002, but like any good family business she was put to work a decade before dropping leaflets to make sure the Wembley community got their local property updates. She’s here to talk to about innovation, motivation and what she’s taken from her career so far to apply to the future and she continues to innovate and evolve her service.

Today’s guest joined the property industry in 2007 and quickly gained a reputation for succeeding through outstanding customer service levels and empowering his teams to own their roles. He became a Director of a large corporate agency in 2016 throughout the northern home counties.. After a stint working in Mayfair, his passion for his hometown of Milton Keynes led him back there to open Lion Esta...

Back to full strength, warning don't listen if you're not ready to hear the C word! Is it too early to start the countdown to Christmas as we try to establish how long your clients might have been putting off selling?

Ben Taylor is the CEO of Keller Williams UK. He's passionate about transforming the property industry. He sees the future of estate agency as being that of relationship based, trusted professionals right across the UK. You wouldn’t back against that future given he’s had a storied career across some of the best names in agency and has held MD and leadership positions for 20+ years.  He’s here...

Spencer Lawrence says he’s seen a thing or two in his 24 years in the Lettings business and it’s the new challenges that excite him most for his next 24. He says renters have new priorities and demand a better ways of finding their next home, new technologies and ways of working are evolving to meet these needs but he says property still comes down to stories. He’s here today to talk about how now...

We’re joined today by a lady who is changing the face of estate agency with her multi award winning agency. Since 2009 she’s built, led and grown her estate into one of the best in the North. She sees estate agency as much more than just a job, and understands exactly what it means to deliver both a world class service and outstanding results. If our first conversation is anything to go by, today...

Todays guest is one of Australia and New Zealand’s most in-demand real estate sales trainers, leadership coaches and keynote speakers. He offers skills training, software solutions, scripts & dialogues. He’s been widely acclaimed for having transformed the real estate industry and profession. As founder, CEO and Creative Director of Australia’s largest real estate training and systems developm...

As Euro 2020 came to a conclusion this weekend Sam and Mark look back at what agents can learn from the heroic efforts of The Three Lions? And if each team in the tournament was an estate agency brand who would they be? We would love to hear your thoughts.

Today’s guest brings over 48 years of estate agency experience to the show. He has seen, been through  and survived it all. Paper diaries, hot boxes, window cards as a primary source of advertising, the advent (and perhaps destruction) of portals, CRM wars, online agency vs off-market sales, big companies and small. He’s quite literally met hundreds of thousands of people in property and sold thou...

Mark & Sam review the journey to 100, some key learnings and takeaways over the first 99 episodes and some practical tips that you can take and apply to your agency to see immediate results! Thanks to all our guests so far and we look forward to the next 100!

In todays episode Sam and Mark discuss how estate agents could relate this year to Englands performances in their first 2 games and how the media scrutiny on the property market can often influence the publics opinion on the market. With the build up to the stamp duty deadline getting 'legally prepared' to move is high on the agenda with the desire for many agents to help clients drive down the ri...

Back today for his second appearance on the show we have a gentlemen who for nearly a year held the “most downloaded episode" of this very show. Outside of one special podcast appearance, he’s coming up on 20 years in agency and after a hugely successful career with one of Londons best agencies, he’s now forging his own path with his own agency in his home town of Wokingham where he’s set up and g...

Today’s guest has been a British diplomat since 1991 and was most recently the Special Representative for Sudan and South Sudan from August 2016 until March 2019. Or at least, when you google his name, that’s the first thing that comes up. Outside of moonlighting as a mid-african spy, he’s been an estate agent for the last 14 years. He’s worked for independents and corporates alike and his career...