World Class Real Estate

Whilst Sam wanted to call this episode Mark has a lot to say, it isn't about Mark, but actually the wider stock shortage in current UK housing market. And yes Mark has run out of properties to sell, if you are in this position we break down what has caused it, what to do now and importantly what not to do.

Joining us today is a guest with over 22 years of experience directly in the property sector across portals, agent networks and review platforms. He joins us to talk about what business growth actually means and why it can mean many different things to many different agents. He’s an expert in both strategy and execution, a rare mix and for the last 5 years he’s been working closely with some the b...

Sam and Mark discuss 8 of the most common themes discussed on the show, if you can master these traits then you will be taking a huge step to becoming a World Class Estate Agent.

Todays guest is well known and well loved in our industry and 2022 marks her 14th year supplying outstanding products and services to the estate agency industry here in the UK. She’s the sales director of Acabooom and a beacon for how supplier and agent relationships should work and a wonderful person to match, and on TOP of all that, she joins us 24hrs after getting her wisdom teeth out. See deta...

Today’s guest is someone very close to Sams heart. He’s been in real estate for over 20 years and has been a business owner, now one of the most successful businesses in an international franchise group, for more than 16 of them. Martin Millard is the Founder and Director at Harcourts Solutions in Brisbane and the bloke who taught Sam a lot of what he repeats weekly as his own on this very show!

With Sam returning to the hot seat this weeks episode has an international feel: We discuss: Aussie agents, are they as good as we think? How well do you know your 2022 numbers? Not being scared of earning more money, performance fees, why it's NEVER too late to plan and what the market has in store for this year. 

Todays guest has the most famous quiff in real estate and comes from a family full of estate agents, which perhaps explains why she is so passionate about driving change in our industry. She launched her company just two years ago and in that time has established Broomham Recruitment as a household name and a go to business for anyone wanting advice on estate agent recruitment. As the host of The...

Todays guest is a man who over the last few years has gone out in search of bigger and bigger fitness challenges to overcome from marathons, to ultra marathons, triathlons to iron mans and ultra triathlons planned for next year. He knows a thing or 2 about sales and business growth as hes seen the recruitment business he works for grow from 10 employees when he joined to 90 this year, but today jo...

With Sam back in Australia Mark is joined by an industry expert who will sit in Sams chair for the next few weeks, Mark and ???? discuss the top 3 tech that you should consider implementing into your business and how to prepare for 2022 and beyond.

Today’s guest has been in the property industry for coming up to 10 years. He’s one of many leading the charge of ‘self employed’ agents across the UK, and splits his time between both training agents and selling million pound homes along the river in central London.

Sam and Mark discuss the built to grow bootcamp delivered by  Royston Guest and Perry Power that Mark was on last week and the key takeaways that agents can take and implement into their business.

Today’s guest has been the marketing director for Surreys Largest and most successful independent estate agent for over a decade. He’s recently won the best estate agency marketing across the whole of the UK at the International Property Awards and is here today to share his thoughts on content marketing, website design, lead generation and what it takes to build and maintain a respected estate ag...

Today’s guest started his business from home in 2004, and has grown it over the last 17 years to be a four branch network with 32 staff. While he’s still out on the tools every now and again, he now spends more time working ‘on’ the business and looking at ways of growing and future proofing the agency in modern times. He’s probably still recovering from how many times he had to walk up the stairs...

Today’s guest is a friend of the show and joins us after binging the back catalogue over recent weeks and feeling compelled to come on and tell his story. He’s worked in agencies both as big and as small as they come and next year celebrates his 40th year in sales and now does extremely well in the South West London market. He describes himself as the least corporate, corporate estate agent, Craig...

We’re joined today by a man who’s chalking up his 11th year in property. He’s had experience in corporate agency, online agency, proptech, independent and franchise and today is consistently selling homes for street and area records in and around the best pockets of Surrey. He’s the head of sales for Century 21 Luxe Residential in Cobham, Shane Bay, welcome to the world class agency podcast.

Todays guest has spent the past two decades coaching and mentoring ambitious business owners and helping them fulfil their potential. He has built multi million businesses, is a best selling author and is now working with some of the best estate agents in the country to grow their business and running bootcamps along with Perry Power to share those ideas. To find out more about those bootcamps vis...

Last weekend marked the return of the London Marathon and this weekend Mark is running his first marathon so today Sam and Mark discuss what lessons agents can learn from the long and arduous training process. When setting your mind on any goal it's important to give yourself the very best chance of achieving it and this weeks episode will help you do just that.

We’re joined today by a man who uses reviews to gain consumer data and insights to help his customers grow and retain market share. He’s a rightmove alumn and now spends his days helping agents understand what outstanding customer experience really results in with the ESTAS.

Today’s guest has been described on LinkedIn as “the best estate in kent” and in my memory, is the only agent I have ever come across that has a “Welcome” page on their website rather than an “about” which says to me they’re more about the customer than themselves. Special mention to Ashley  Buckland of CWB Property for delivering the exceptional customer service that Warren mentions.

Sam & Mark discuss the challenges faced with valuing property in the current market after Mark got one very WRONG last week! How as agents should we react if we get it wrong, but still list the property? And what conversations should we be having with clients around price at what stage of the marketing campaign?

In a hat trick more famous than Peter Siddle on his birthday (Who?) or Geoff Hurst in 1966, today’s guest joins us for his third appearance on the show. He needs no introduction, so he’s not getting much of one!

Today’s guest says she’s “officially” been in estate agency since 2002, but like any good family business she was put to work a decade before dropping leaflets to make sure the Wembley community got their local property updates. She’s here to talk to about innovation, motivation and what she’s taken from her career so far to apply to the future and she continues to innovate and evolve her service.

Today’s guest joined the property industry in 2007 and quickly gained a reputation for succeeding through outstanding customer service levels and empowering his teams to own their roles. He became a Director of a large corporate agency in 2016 throughout the northern home counties.. After a stint working in Mayfair, his passion for his hometown of Milton Keynes led him back there to open Lion Esta...

Back to full strength, warning don't listen if you're not ready to hear the C word! Is it too early to start the countdown to Christmas as we try to establish how long your clients might have been putting off selling?

Ben Taylor is the CEO of Keller Williams UK. He's passionate about transforming the property industry. He sees the future of estate agency as being that of relationship based, trusted professionals right across the UK. You wouldn’t back against that future given he’s had a storied career across some of the best names in agency and has held MD and leadership positions for 20+ years.  He’s here...