Within the Trenches

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 510 features #IAM911 stories from the 2023 Ohio Mini Conference Imagine Listening session. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVISED. Sponsored...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 509 features Jennifer, Master Telecommunicator with Polk County Sheriff's Office, FL. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Jennifer's 9-1-1 story The importance of mental health in 9-1-1 The power of friendships Life-saving connection And more As alw...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 508 is a special Open Mic Live broadcast episode where we celebrate national #IAM911 day; the 7th anniversary of the birth of the #IAM911 Movement. Episode topics – How the #IAM911 Movement started A Stranger Things trigger Imagine Listening And more As always, if you have any comments, que...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 507 features Megan, Senior Telecommunicator, Havelock PD out of North Carolina. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Megan's 9-1-1 story Surviving Hurricane Florence The Power of Talking Letting Go: An Alligator Lasso And more As always, if you have...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 506 features Nicole Ford. This episode is a reissue of episode 305 and was recorded live from the 2020 NENA SBP Conference in Austin, Texas. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY BE A TRIGGER. LISTEN AT YOUR OWN RISK. Sponsored by INdigital - Facebook | LinkedIn | Twitter | We...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 505 features Dr. Angela Johnson, 911 dispatch supervisor and Licensed Professional Counselor. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Contact Dr. Angela Johnson for more on her study at ajohn209@odu.edu Episode topics – Angela's public safety recap The love and struggle...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 504 features Sarah, a Police Officer near Atlanta, Georgia. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Sarah's public safety story The bond of first responders I did everything I could but it wasn't enough One officer's crash story And more As always, if y...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 503 features Debby, 911 dispatcher with Ada County Sheriff's Department out of Idaho. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Debby's 9-1-1 story The power of camaraderie Heart-stopping emergency calls Tragedy and empathy And more As always, if you have...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 502 features Sheriff Grady Judd of the Polk County Sheriff's Office in Florida. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Sheriff Grady Judd's public safety story Polk County Sheriff starts at 18 years old The Power of 911 Professionals The Importance of...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 501 features Hannah, Dispatcher on Demand and Policy Writer with Moetivations. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Hannah's public safety story The Moment I knew The Challenges of Working During Protests Being Young and Respected And more As always,...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. This is a milestone episode 500 and was recorded with a live audience at the Mayan Ranch during the leadership summit put on by the 360 Dispatcher and at the 2023 National NENA conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories As always,...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. This is a special bonus Imagine Listening episode that was recorded with a LIVE audience at the 2023 National NENA conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – #IAM911 stories As always, if you have any comments, questions, or you would like to be a...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 499 features a live Open Mic session. In this episode we share tips on dealing with hard calls and end with some funny 9-1-1 stories in the news. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Coming in at a zero How to deal with the loss of a child over a 9-1...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 498 features Stephanie, a Sergeant with Henderson County Sheriff's Office, NC. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Stephanie's public safety story The Unpredictability of Dispatch Work Closure: Meeting a caller after helping them escape their burnin...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 497 features Bridget, Attorney, former deputy sheriff, and Founder of Lady Law Shield. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Bridget's public safety story Life changes and personal growth First Day on the Job as a Police Officer Standing up for yourse...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 496 features Kate, Paramedic, artist, and upcoming author and mom extraordinaire, out of New Jersey. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Learn more about Kate and her Modern Day Rosies project here . Episode topics – Kate's 9-1-1 story EMTs: The Constant Go-ing Attr...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 495 features Carrie, Emergency Communications Specialist 1/CTO/Q, with Johnson County Emergency Communications, KS. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Carrie's 9-1-1 story "If this job changes me, tell me" With them during their best and worst Over...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 494 features Mary, 9-1-1 Call taker, Communications Shift Lead, Chief Training Officer, Huntsville-Madison county 911, AL . Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Mary's 9-1-1 story That first emergency call Handling suicide calls as a dispatcher Chasi...

Imagine your brother, wanting to kill himself. Imagine. Handing him a gun to show him how crazy the thought of it sounds. He takes that gun, and shoots himself in the head. In front of you. Now imagine you're 911 listening to the aftermath of a tragic mistake. This is what it is like, within the trenches of 911. Tune in each week to follow the journey of 911 dispatchers as they save lives and face...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 493 features Deborah, dispatch supervisor with Lakeway PD, Texas. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Deborah's 9-1-1 story The overwhelming experience of starting as a 911 dispatcher The importance of training and support in dispatch Career reflect...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 492 is a LIVE Open Mic episode that was broadcasted at the 2023 NAVIGATOR conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Pulled over - "You have a cell and a pager?" Smart Criminal/Dumb Criminal Stealing $100+ worth of meat And more As always, if y...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 491 features Open Mic stories from the Imagine Listening session at the 2023 Texas Public Safety conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a guest on the...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 490 features #IAM911 stories from the Imagine Listening session at the 2023 Texas Public Safety conference. WARNING - IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES, YOU ARE LISTENING AT YOUR OWN RISK. WHAT YOU ARE ABOUT TO LISTEN TO COULD BE A TRIGGER. Sponsored by INdigital - Faceboo...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 489 features Audra, Public Safety Telecommunicator with St. Clair County Sheriff's Department. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Audra's 9-1-1 story From health care to dispatch Some calls are meant for us My toys are missing And more As always, i...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 488 features Brooke, Communications Officer with Saluda County Sheriff's Office, SC. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Brooke's 9-1-1 story A literal cradle to the save The first call Knowing you've done all you can And more As always, if you have...