Within the Trenches

Ep 535 features Ashley, 911 Professional with Rockland PD & Fire, and Greg, 911 Professional with CAL Fire, both out of California.  Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Ashley's 911 story Greg's 911 story Trusting your instincts Connecting communities How TikTok brought us together As always, if you have any comments or questions, or you would like to be a...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 534 features Deb, a Psychiatric Clinician, 911 dispatcher, and EMT. Episode topics – Deb recounts her journey in dispatch, including her ability to thrive with ADHD and the contrast in training environments across different agencies. The episode delves into the common misconceptions about d...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 533 features Ashley, your friendly neighborhood dispatcher from Elkhart City in Indiana. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Discover what lies beyond the emergency communications center - dispatchers' diverse responsibilities and the importance of...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 532 features Kelley Cunningham, the Eaton County Central Dispatch Director, as she shares insights on workplace culture, public safety, and the importance of dispatchers in emergency response. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Her journey into pub...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 531 features Rich, Dispatch Supervisor with Eaton County Central Dispatch, MI. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Rich's 9-1-1 story Dynamic transformation of emergency dispatch technology Integrating military police background into dispatch Intens...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 530 features Libby, Dispatch Supervisor with Eaton County Central Dispatch, MI. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Libby's 9-1-1 story The Challenges and Memories of a Dispatcher in a Public Safety Family The Hardest Decision Ever Working with Your...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 529 features Sondra Wesley, ECC Education Manager with Prepared. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Sondra's 9-1-1 story Unforgettable rescues Life lessons for dispatchers Revolutionizing dispatch centers And more As always, if you have any comment...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 528 features Reese, 9-1-1 Communications Officer, Defiance County Sheriff's Office, OH. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Reese's 9-1-1 story The importance of knowing your location Heartbreaking 9-1-1 calls Calls that are meant for us And more As...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 527 features Hannah, CTO w/Jacksonville Sheriff's Officer, FL. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Hannah's 9-1-1 story Heartbreaking police chase tragedy Life-saving moments Emotional turmoil and Covid And more As always, if you have any comments,...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 526 features Rhianna, Training Supervisor, and Peer Support Lead with Salt Lake Valley Communications Center. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Rhianna's 9-1-1 story Overcoming insecurities in training Life-changing career shift Passionate journey...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 525 features Open Mic stories from the Imagine Listening session at the 2023 Arkansas APCO/NENA Conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a guest on the s...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 524 features #IAM911 stories from the Imagine Listening session at the 2023 Arkansas APCO/NENA Conference. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU HAVE PTSD OR SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVISED. Sponso...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 523 features a special Christmas Open Mic LIVE episode with Ricardo and Dawn Shumway. Purchase your copy of Imagine Listening on Amazon Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – 50 Shades of Chicken Christmas in Dispatch Creepy Christmas break-in 12 Days...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 522 features a book reading of Imagine Listening - Your worst day is our everyday by its Author, Ricardo Martinez II. Purchase your copy of Imagine Listening on Amazon Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Burnout/struggle in dispatch Birth of the #IA...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 521 features Desiree, CTO, and Telecommunicator III out of Bentonville PD, Arkansas. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Desiree's 9-1-1 story Life changing moments First day of training Life Lessons And more As always, if you have any comments, que...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 520 features Jeremie Meyer, RPL, Public Safety Communications Leader. Episode topics – Jeremie's 9-1-1 story Life lessons from a public safety career ADHD and Work The importance of recognition And more As always, if you have any comments, questions, or you would like to be a guest on the s...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 519 features Open Mic stories from the Imagine Listening session at the 2023 Oklahoma Public Safety Conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a guest on t...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 518 features #IAM911 stories from the Imagine Listening session at the 2023 Oklahoma Public Safety Conference. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 517 features spooky and creepy stories that were submitted for the Halloween episode of Open Mic Live. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Spooky public safety stories As always, if you have any comments, questions, or you would like to be a guest o...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 516 features Open Mic stories from the Imagine Listening session at the 2023 Indiana 911 Professionals Conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a guest o...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 515 features #IAM911 stories from the Imagine Listening session at the 2023 Indiana 911 Professionals Conference. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 514 features Josephine Rios, Communications Operator 3 out of an agency in South Florida, and Founder of Latinas of 911. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Make sure to check out our guest below! Latinas of 911 -  Facebook | Instagram | LinkedIn | Web Episode topic...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 513 features Open Mic stories from the Imagine Listening session at the 9-1-1 Leadership Training retreat at the Mayan Ranch, hosted by the 360 Degree Dispatcher. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories As always, if you have any commen...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 512 features #IAM911 stories from the Imagine Listening session at the 9-1-1 Leadership Training retreat at the Mayan Ranch, hosted by the 360 Degree Dispatcher. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDEN...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 511 features Open Mic stories from the 2023 Ohio Mini Conference Imagine Listening session. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a guest on the show, please emai...